1. Introduction
Thank you for choosing the Baseus E20 True Wireless Earbuds. These earbuds are designed to provide a high-quality audio experience with powerful bass, clear calls, and reliable connectivity. This manual will guide you through the setup, operation, and maintenance of your new earbuds.
2. What's in the Box
- Baseus E20 True Wireless Earbuds (Left and Right)
- Charging Case
- USB-C Charging Cable
- User Manual
Image: Baseus E20 True Wireless Earbuds shown inside their charging case, highlighting key features like powerful bass, IPX5 water resistance, 33 hours listening time, and environmental noise cancellation.
3. Product Overview
3.1 Earbud Components
Image: A close-up view of the Baseus E20 True Wireless Earbuds, showing the ergonomic design, speaker grille, and charging contacts.
- Touch Control Area: For managing playback, calls, and modes.
- Microphone: For calls and voice commands (2 ENC Mics).
- Speaker: Delivers audio (12mm drivers).
- Charging Contacts: For charging the earbuds in the case.
3.2 Charging Case
- Charging Port: USB-C port for charging the case.
- Indicator Light: Shows charging status and battery level.
4. Setup
4.1 Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case.
- Place the earbuds into the charging case. Ensure the charging contacts align.
- Connect the USB-C charging cable to the charging port on the case and to a power source.
- The indicator light on the case will show the charging status. Once fully charged, the light will indicate completion or turn off.
Image: The Baseus E20 charging case is shown connected to a USB-C charging cable, illustrating the charging process and highlighting the 33-hour total listening time.
4.2 Bluetooth Pairing
Pair your Baseus E20 earbuds with your device for the first time.
- Open the charging case. The earbuds will automatically enter pairing mode, and their indicator lights will flash.
- On your device (smartphone, tablet, laptop), enable Bluetooth.
- Search for "Baseus E20" in the list of available Bluetooth devices and select it to connect.
- Once connected, the earbud indicator lights will turn off or show a steady light, and you will hear a confirmation tone.
Note: After the initial pairing, the earbuds will automatically connect to the last paired device when taken out of the case, provided Bluetooth is enabled on the device.
Image: A detailed diagram illustrating the Bluetooth 5.3 chip, emphasizing a more stable and efficient connection for the Baseus E20 earbuds.
5. Operating Instructions
The Baseus E20 earbuds feature intuitive touch controls. The following table outlines the common functions:
Image: A visual guide to the touch control areas on the Baseus E20 earbuds, detailing single, double, and triple tap functions for various operations.
| Action | Function |
|---|---|
| Double Tap (L or R) | Answer/Hang up Call, Play/Pause Music |
| Triple Tap (L or R) | Activate Voice Assistant |
| Long Press (L or R) | Cycle Noise Cancellation Modes (Default > Normal > Transparency) |
| Long Press (L or R) | Cycle Spatial Audio Modes (Music Mode > Theater Mode > Normal) |
Note: Specific functions may vary slightly depending on your connected device and operating system.
5.1 Call Management
- Answer/End Call: Double tap either earbud.
- Reject Call: Press and hold either earbud for 2 seconds.
Image: An internal diagram of the Baseus E20 earbud highlighting the dual-mic Environmental Noise Cancellation (ENC) system for clear calls.
5.2 Music Playback
- Play/Pause: Double tap either earbud.
5.3 Voice Assistant
- Activate Voice Assistant: Triple tap either earbud.
5.4 Noise Control Modes
The Baseus E20 earbuds offer different noise control modes:
- Noise Cancellation (Default): Reduces ambient noise for an immersive listening experience.
- Normal Mode: Standard audio playback without active noise control.
- Transparency Mode: Allows you to hear your surroundings while listening to audio.
To cycle through modes: Long press either earbud.
6. Maintenance
6.1 Cleaning
- Regularly clean the earbuds, especially the ear tips and speaker grilles, with a soft, dry, lint-free cloth.
- Ensure charging contacts on both earbuds and case are clean and dry to prevent charging issues.
- Do not use abrasive materials, solvents, or harsh chemicals.
6.2 Storage
- Store the earbuds in their charging case when not in use to protect them and keep them charged.
- Avoid storing in extreme temperatures or high humidity.
6.3 Water Resistance (IPX5)
The Baseus E20 earbuds are IPX5 water-resistant, meaning they can withstand splashes and sweat. They are not designed for submersion in water or exposure to pressurized water jets. Ensure earbuds are dry before placing them back in the charging case to prevent damage.
Image: The Baseus E20 earbuds and charging case are depicted with water splashing around them, illustrating their IPX5 water-resistant capability for reliable performance in various conditions.
7. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing |
|
| No sound from one earbud |
|
| Charging case not charging |
|
| Poor call quality |
|
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | E20 |
| Bluetooth Version | 5.3 |
| Driver Size | 12mm |
| Total Playtime | Up to 33 hours (with charging case) |
| Earbuds Playback Time | Up to 6 hours (single charge) |
| Water Resistance | IPX5 |
| Microphones | 2 ENC Mics for Clear Calls |
| Control Type | Touch Control |
| Charging Port | USB-C |
| Item Weight | 3.2 ounces |
| Compatible Devices | Cellphones, Laptops, Tablets, Devices with Bluetooth Audio Capability (iOS, Android, Windows, Mac OS, Switch) |
Image: A cutaway diagram illustrating the 12mm PU diaphragm driver, emphasizing its role in producing strong and accurate ultra-low frequencies for powerful bass.
9. Product Overview Video
Video: An official overview of the Baseus E20 True Wireless Earbuds, demonstrating features such as touch controls, powerful bass, IPX5 water resistance, 33-hour battery life, ENC for clear calls, and Bluetooth 5.3 connectivity. The video shows the earbuds in various usage scenarios, including listening to music, making calls, and being used in different weather conditions.
10. Warranty and Support
Baseus products come with a standard manufacturer's warranty. For detailed warranty information, product support, or service inquiries, please refer to the warranty card included in your product packaging or visit the official Baseus website. Keep your purchase receipt as proof of purchase for warranty claims.
Online Support: For further assistance, please visit the Baseus Official Store on Amazon or their official website.
