Shark IW4171JCPNC

Shark Power Clean 360 Cordless Stick Vacuum Cleaner

Model: IW4171JCPNC

User Manual

Introduction

Thank you for purchasing the Shark Power Clean 360 Cordless Stick Vacuum Cleaner. This appliance is designed to provide powerful and efficient cleaning for your home. Featuring Shark's innovative 360-degree cleaning technology, it captures debris from all directions. The automatic dust collection dock offers hands-free dust disposal for up to 30 days, and the Smart iQ Technology intelligently adjusts cleaning modes based on floor type and debris level. The tangle-free brush roll ensures hassle-free maintenance, making your cleaning routine easier and more effective.

Important Safety Instructions

When using electrical appliances, basic safety precautions should always be followed, including the following:

What's in the Box

Your Shark Power Clean 360 package includes the following components:

Shark Power Clean 360 Cordless Stick Vacuum Cleaner with Automatic Dust Collection Dock and Accessories

The Shark Power Clean 360 Cordless Stick Vacuum Cleaner, showing the main unit, wand, floor nozzle, automatic dust collection dock, and various cleaning accessories.

Full view of the Shark Power Clean 360 vacuum cleaner with its automatic dust collection dock

A complete view of the Shark Power Clean 360 vacuum cleaner, standing upright with its automatic dust collection dock and charging base.

Various cleaning accessories for the Shark Power Clean 360 vacuum cleaner

A collage showcasing the different accessories included: the pet multi-tool, mini motorhead, futon nozzle, and brush crevice tool, designed for versatile cleaning.

Setup

  1. Assembly: Insert the wand into the floor nozzle until it clicks securely. Then, insert the handheld vacuum into the top of the wand until it clicks.
  2. Dock Setup: Place the automatic dust collection dock on a flat, stable surface near a power outlet. Connect the charging cable to the dock and plug it into the outlet.
  3. Initial Charge: Place the assembled vacuum cleaner onto the automatic dust collection dock. Ensure the vacuum is properly seated for charging. The battery indicator lights will illuminate to show charging status. Fully charge the battery before first use (approximately 4.5 hours).
Close-up of the automatic dust collection dock with the vacuum cleaner attached

A close-up view of the automatic dust collection dock, showing the vacuum cleaner securely placed for charging and automatic dust transfer.

Operating Instructions

  1. Power On/Off: Press the power button on the handheld unit to turn the vacuum on or off.
  2. Smart iQ Technology: The vacuum features Smart iQ Technology with iQ, floor, and edge sensors. It automatically adjusts suction power and brush roll speed based on the amount of debris, floor type (hard floor or carpet), and proximity to edges.
  3. 360-Degree Cleaning: The PowerFins HairPro floor nozzle is designed to pick up debris from all directions – whether pushing forward, pulling backward, or cleaning along edges.
  4. Using Attachments: To use an attachment, detach the handheld vacuum from the wand. Select the desired accessory (e.g., brush crevice tool, mini motorhead) and attach it directly to the handheld unit or the end of the wand.
  5. Automatic Dust Collection: After cleaning, place the vacuum back on the automatic dust collection dock. The dock will automatically empty the dust cup, storing debris for up to 30 days.
Vacuum cleaner head reaching under furniture

The vacuum cleaner head demonstrates its ability to reach and clean effectively under low-lying furniture.

Demonstration of 360-degree cleaning action

This image illustrates the vacuum's 360-degree cleaning capability, showing how it picks up debris from both forward and backward movements.

Vacuum cleaner cleaning along a wall edge

The vacuum cleaner head effectively cleans along the edge of a wall, demonstrating its precise edge cleaning capabilities.

iQ indicator on vacuum head showing different dust levels

The iQ indicator on the vacuum head visually communicates the amount of dust detected, with different light patterns for low, medium, and high debris levels.

Vacuum cleaner head adapting to carpet surface

The vacuum cleaner head intelligently adapts its suction and brush roll speed when transitioning from hard floors to carpet, thanks to its floor sensor.

Vacuum cleaner head with LED headlights illuminating dust

The integrated LED headlights on the vacuum head illuminate hidden dust and debris, making it easier to spot and clean.

Handheld vacuum detaching from dock and emptying debris

The handheld vacuum unit can be easily detached for targeted cleaning, and its dust cup can be emptied into the automatic dock or manually.

Maintenance

  1. Automatic Dust Collection Dock: The dock stores up to 30 days of debris. When the dust bag in the dock is full, replace it according to the dock's instructions.
  2. Emptying the Handheld Dust Cup (if needed): While the automatic dock handles most emptying, you can manually empty the handheld dust cup by pressing the release button and disposing of the contents.
  3. Cleaning the Brush Roll: The PowerFins HairPro brush roll is designed to be tangle-free. Regularly check the brush roll for any trapped debris or hair. If necessary, remove the brush roll cover and clear any obstructions.
  4. Cleaning Filters: The vacuum has washable filters. Refer to the full manual for specific instructions on how to remove, wash, and thoroughly dry the pre-motor and post-motor filters. Clean filters regularly to maintain optimal suction.
Comparison of tangle-free brush roll vs. traditional brush roll

A visual comparison highlighting the effectiveness of the PowerClean 360's tangle-free brush roll against a traditional brush roll that accumulates tangled hair.

Person cleaning dust cup and filter under water, and removing brush roll

Instructions for cleaning: a person is shown rinsing the dust cup and filter under running water, and another image shows the easy removal of the brush roll for maintenance.

Diagram of automatic dust collection mechanism

An internal diagram illustrating the automatic dust collection mechanism, showing how debris is efficiently transferred from the vacuum's dust cup to the sealed bag in the dock.

Troubleshooting

ProblemPossible CauseSolution
Vacuum not turning onBattery is not charged; Vacuum not properly assembled.Charge the battery; Ensure all parts click into place.
Poor suctionDust cup full; Filters need cleaning; Blockage in nozzle/wand.Empty dust cup/dock; Clean filters; Check for and remove blockages.
Brush roll not spinningObstruction in brush roll; Brush roll cover not secured.Remove any tangled hair or debris; Ensure brush roll cover is properly closed.
Automatic dust collection not workingDock dust bag full; Vacuum not properly seated on dock.Replace dock dust bag; Ensure vacuum is correctly aligned and seated on the dock.

Specifications

Comparison table of Shark stick vacuum cleaner models

This table provides a comparison of various Shark stick vacuum cleaner models, detailing their weight, number of attachments, sensors, run time, and recommended use cases.

Warranty and Support

This Shark product comes with a manufacturer's warranty. For detailed warranty information, product registration, or technical support, please visit the official SharkNinja website or contact their customer service. Keep your purchase receipt as proof of purchase.

Online Support: www.sharkclean.com/support

Contact Information: Refer to the contact details provided in your product packaging or on the official website for your region.

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