1. Safety Information
Please read all instructions carefully before assembly and use. Retain this manual for future reference.
- Always follow the assembly instructions carefully to avoid injury.
- Do not exceed the maximum weight recommendation of 300 pounds to ensure stability and safety.
- Ensure all screws and bolts are securely tightened before use. Periodically check and re-tighten as necessary.
- Keep small parts away from children during assembly.
2. Setup and Assembly
The Dowinx Criss Cross Chair is designed for straightforward assembly. A clear, step-by-step pictorial guide is included with your product to facilitate the process, typically taking around 15 minutes.
2.1 Unpacking and Component Check
Carefully unpack all components from the box. Verify that all parts listed in the pictorial guide are present and undamaged before proceeding with assembly.
2.2 Assembly Steps Overview
- Attach the casters to the chair base.
- Insert the gas lift cylinder into the center of the base.
- Attach the seat mechanism to the underside of the seat cushion.
- Connect the backrest to the seat cushion.
- Place the assembled seat onto the gas lift cylinder.
Refer to the detailed pictorial guide provided in the packaging for specific instructions and diagrams.

Image: Product dimensions of the Dowinx Criss Cross Chair, showing overall height, width, and depth, along with seat and armrest measurements. Maximum weight capacity is 300 lbs.
3. Operating Instructions
The Dowinx Criss Cross Chair offers several adjustable features to enhance your comfort and adapt to various sitting postures.
3.1 Height Adjustment
To adjust the chair height, locate the lever under the seat on the right side. While seated, pull the lever up to lower the chair. To raise the chair, stand up and pull the lever up. Release the lever at your desired height.
3.2 Adjustable Armrests
The chair features revolutionary 5-gear adjustable armrests, providing 15°-70° elbow support. These armrests are designed to accommodate cross-legged sitting positions and can be adjusted to five different levels to suit your posture.

Image: Close-up view of the chair's armrest, illustrating the five adjustable levels for customized support.
Video: Official Dowinx video demonstrating the five-level adjustable armrests of the Criss Cross Chair, showcasing their functionality and versatility.
3.3 Rocking and Recline Function
The chair offers a 30° Zero-Gravity Rocking function, engineered for relaxation. To engage the rocking motion, recline slightly and tap on the ground. The chair also features a comfortable recline for various activities.

Image: A person demonstrating the rocking and ergonomic C-shaped design of the chair, highlighting its support and gentle sway.

Image: A person relaxing in the chair, showcasing its ability to redefine sitting positions and provide comfort for unwinding.
3.4 Swivel and Mobility
The chair is equipped with silent 360° rotating wheels, allowing for smooth and quiet movement across various surfaces, including hard floors.
3.5 Versatile Use
The wide seat and adjustable features make this chair suitable for various activities and postures, including working, gaming, lounging, reading, and makeup application.

Image: A collage demonstrating the chair's adaptability for various activities such as working at a desk, applying makeup, listening to music, and reading.
4. Maintenance and Care
Proper care will extend the life and appearance of your Dowinx Criss Cross Chair.
4.1 Cleaning the PU Leather
The chair is upholstered in high-grade, eco-friendly PU leather, which is water-resistant and easy to maintain. Simply wipe clean with a damp cloth to remove spills and dirt. Avoid using harsh chemicals or abrasive cleaners, as these can damage the material.

Image: Detail of the luxury PU leather, emphasizing its water-resistant, pet-friendly, scratch-resistant, and easy-to-clean properties.
4.2 General Care
- Avoid prolonged exposure to direct sunlight to prevent fading.
- Keep sharp objects away from the chair to prevent punctures or tears.
- Periodically check all fasteners and re-tighten if they become loose.
5. Troubleshooting
If you encounter any issues with your Dowinx Criss Cross Chair, please refer to the following common solutions:
5.1 Chair Not Adjusting Height
- Ensure the height adjustment lever is fully engaged.
- Check if the gas lift cylinder is properly installed and not damaged.
5.2 Squeaking Noises
- Tighten all screws and bolts on the chair base and seat mechanism.
- Apply a small amount of lubricant to moving parts if necessary.
5.3 Difficulty Rolling
- Check casters for any trapped debris (hair, lint, etc.) and clean them.
- Ensure casters are securely inserted into the chair base.
If problems persist, please contact customer support.
6. Specifications
| Feature | Detail |
|---|---|
| Brand | Dowinx |
| Model Name | QL-66H4-01 |
| Color | Cream White |
| Material | Faux Leather (PU Leather), Memory Foam, Sponge |
| Product Dimensions (D x W x H) | 26.38"D x 20.47"W x 12.6"H |
| Item Weight | 39.8 pounds |
| Maximum Weight Recommendation | 300 pounds |
| Arm Style | Track, 5-Level Adjustable |
| Back Style | High Back |
| Reclining Position Count | 2 (including 30° Zero-Gravity Rocking) |
| Mobility | 360° Rotating Wheels |
| Recommended Uses | Computer, Gaming, Lounging, Office, Reading, Relaxing |
| Product Care Instructions | Wipe Clean |
7. Warranty and Support
For warranty information or technical support, please refer to the documentation included with your purchase or visit the official Dowinx website. You may also contact customer service through your retailer for assistance.
For additional support, please visit the Dowinx Store on Amazon.