AOC ACG 2502 Wireless Gaming Headset User Manual

Introduction

This manual provides detailed instructions for the AOC ACG 2502 Wireless Gaming Headset. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and user experience. The ACG 2502 offers versatile connectivity, immersive audio, and comfortable design for extended gaming sessions across multiple platforms.

Package Contents

Verify that all items listed below are included in your package:

• 1 x AOC ACG 2502 Gaming Headset
• 1 x Type-C Charging Cable
• 1 x USB Transmitter (2.4GHz dongle)
• 1 x Type-C to 3.5mm Audio Cable
• 1 x User Manual (this document)

Product Overview

The AOC ACG 2502 headset features a lightweight, ergonomic design with intuitive controls for seamless gaming and communication.

Headset Components

• Adjustable Headband: For a secure and comfortable fit.
• Protein-Leather Earcups: Padded with breathable foam for extended comfort.
• Detachable Boom Microphone: Flexible and noise-canceling for clear voice pickup.
• RGB Lighting: Customizable lighting on the earcups.

Controls and Ports

The headset features easily accessible controls on the left earcup:

• Microphone & Light Switch: Single click for mic mute/unmute, double click for RGB lighting on/off.
• Volume + Button: Press to increase volume, hold to continuously increase.
• Volume - Button: Press to decrease volume, hold to continuously decrease.
• Power Button: Long press for 3 seconds to power on/off. Single click to play/pause or answer a call. Double click to end or reject a call.
• Type-C Charging Interface: For charging the headset.
• 3.5mm Audio Jack: For wired connection.

Setup & Connectivity

The AOC ACG 2502 headset offers multiple connectivity options for various devices.

2.4GHz Wireless Connection (USB Transmitter)

1. Insert the USB transmitter into an available USB-A or USB-C port on your PC, PS4, PS5, or Nintendo Switch.
2. Power on the headset by pressing and holding the Power Button for 3 seconds.
3. The headset will automatically connect to the transmitter. The indicator light on the transmitter will turn solid white, and the headset's indicator light will change from flashing blue to solid blue upon successful connection.

Bluetooth 5.4 Connection

1. Press and hold the Power Button for 3 seconds to turn on the headset.
2. Switch the button to "Bluetooth mode" (refer to Product Overview for button location). The indicator light will blink blue, indicating pairing state.
3. On your mobile device or PC, open Bluetooth settings and search for "AOC ACG2502".
4. Select the headset to pair. Once connected, the indicator light will turn solid blue.

Note: Bluetooth modes are not compatible with PS5.

3.5mm Wired Connection

1. Connect one end of the Type-C to 3.5mm Audio Cable to the headset's Type-C port.
2. Connect the other end (3.5mm jack) to your device's 3.5mm audio port (e.g., PC, PS5/PS4 controller, Nintendo Switch, mobile device, Xbox Series X/S controller).

Note: Only the 3.5mm wired mode is compatible with Xbox Series X/S. Other Xbox models are not supported. Nintendo Switch does not support microphone input in wired mode.

Operating Instructions

Power On/Off

Press and hold the Power Button for approximately 3 seconds to turn the headset on or off.

Volume Adjustment

Press the Volume + button to increase the volume. Press and hold to continuously increase. Press the Volume - button to decrease the volume. Press and hold to continuously decrease.

Microphone Control

Single click the Microphone & Light Switch to mute or unmute the microphone. The microphone is detachable and flexible for optimal positioning.

RGB Lighting Control

Double click the Microphone & Light Switch to toggle the ambient RGB lighting on or off.

Features

High-Resolution 7.1 Virtual Surround Sound

Equipped with dual acoustic chambers and 50mm graphene diaphragms, along with a built-in DAC delivering 96 kHz/24-bit output, this headset provides precise directional audio. This allows for clear identification of in-game sounds such as footsteps, reloads, and environmental effects.

Triple-Stage Noise Cancelling Microphone

The boom microphone incorporates a triple-stage noise cancellation system:

• Foam Isolation: Physically blocks ambient sounds.
• DSP Filters: Eliminate echo and background noise.
• AI-Driven Voice Enhancement: Ensures clear voice transmission to teammates.

Lightweight, Ergonomic Comfort

Weighing only 239g, the headset is designed for comfort during prolonged use. It features protein-leather earcups with breathable foam and an adjustable headband that maintains even clamp pressure, reducing fatigue.

Long-Lasting Battery with Fast Charge

The headset provides up to 45 hours of gameplay on a single charge. A full recharge takes approximately 2.5 hours via USB-C. The headset supports gaming while charging, ensuring uninterrupted use.

Maintenance

To ensure the longevity and optimal performance of your AOC ACG 2502 headset, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the headset. Avoid using abrasive cleaners or solvents.
• Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
• Cable Care: Avoid sharp bends or excessive pulling on the cables to prevent damage.
• Battery Care: For optimal battery life, avoid fully discharging the headset frequently. Charge it regularly.

Troubleshooting

If you encounter issues with your headset, try the following solutions:

• No Sound/Low Volume:
  • Check headset volume controls and device volume settings.
  • Ensure the headset is properly connected (2.4GHz, Bluetooth, or wired).
  • For 2.4GHz, ensure the USB transmitter is securely plugged in and its indicator light is solid.
  • For Bluetooth, ensure the headset is paired and connected in your device's Bluetooth settings.
• Microphone Not Working:
  • Check if the microphone is muted via the headset's switch.
  • Ensure the microphone is securely attached if detachable.
  • Verify microphone input settings on your device.
  • Note that Nintendo Switch does not support microphone input in wired mode.
• Connection Issues:
  • For 2.4GHz, try unplugging and re-plugging the USB transmitter.
  • For Bluetooth, try unpairing and re-pairing the headset with your device.
  • Ensure the headset is within the effective range (10 meters for 2.4GHz/Bluetooth).
• Battery Not Charging:
  • Ensure the Type-C charging cable is properly connected to both the headset and a power source.
  • Check if the charging indicator light is red (charging) or blue (fully charged).
  • Try a different USB port or charging adapter.

Specifications

Warranty & Support

AOC stands behind the quality of its products. The ACG 2502 Wireless Gaming Headset comes with:

• 24/7 Customer Support: Assistance is available around the clock for any queries or issues.
• 60-Day Hassle-Free Return Policy: If you are not satisfied with your purchase, you may return it within 60 days.
• 1-Year Free Replacement or Repair: The headset is covered by a 1-year warranty for replacement or repair due to manufacturing defects.

For further assistance, please visit the official AOC support website or contact customer service directly.