Introduction
Welcome to the ACwO DwOTS Flow Open-Ear Earbuds user manual. These earbuds are designed to provide a unique open-ear listening experience with X-Fidelity sound, AI-ENC noise reduction for calls, and versatile dual modes for music and gaming. This manual will guide you through the setup, operation, and maintenance of your new earbuds.
Product Overview
The ACwO DwOTS Flow earbuds feature an open-ear design for comfort and environmental awareness. They come with a compact charging case.

Figure 1: Front view of ACwO DwOTS Flow Open-Ear Earbuds.

Figure 2: Side view of ACwO DwOTS Flow Open-Ear Earbuds, showing the ear hook design.

Figure 3: Back view of ACwO DwOTS Flow Open-Ear Earbuds.
Setup
1. Charging the Earbuds and Case
Before first use, fully charge the ACwO DwOTS Flow earbuds and their charging case.
- Place the earbuds into the charging case, ensuring they are correctly seated.
- Connect the charging case to a power source using a compatible USB cable.
- The indicator lights on the case will show the charging status.
- A 10-minute charge provides approximately 2.5 hours of playtime. A full charge offers up to 50 hours of total playtime with the charging case.

Figure 4: ACwO DwOTS Flow charging case with earbuds inserted.
2. Pairing with a Device
The ACwO DwOTS Flow earbuds use Bluetooth 5.3 for wireless connectivity.
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth.
- Search for "ACwO DwOTS Flow" in the list of available Bluetooth devices.
- Select "ACwO DwOTS Flow" to connect. Once connected, a voice prompt will confirm successful pairing.
Dual Connectivity: These earbuds support connecting to two devices simultaneously. After pairing with the first device, follow the pairing steps for the second device. The earbuds will intelligently switch between devices.

Figure 5: Illustration of ACwO DwOTS Flow connected to two devices simultaneously.
Operating Instructions
Wearing the Earbuds
The open-ear design ensures comfort and allows you to remain aware of your surroundings. Gently place the earbuds over your ears, ensuring a stable and comfortable fit.

Figure 6: ACwO DwOTS Flow earbuds demonstrating comfortable and stable fit.

Figure 7: Diagram illustrating the open-ear listening concept for environmental awareness and balanced audio.
Audio Playback
Enjoy X-Fidelity Acoustics with balanced highs, mids, and deep bass.

Figure 8: Internal view highlighting the premium dynamic drivers for enhanced sound quality.
Call Management
The integrated AI-ENC (Environmental Noise Cancellation) microphone ensures clear calls by reducing background noise.
- Answer/End Call: Tap the touch control area on either earbud once.
- Reject Call: Press and hold the touch control area on either earbud for 2 seconds.
Music & Gaming Modes
Switch between modes to optimize your audio experience.
- Music Mode: Provides rich, balanced audio for general listening.
- Gaming Mode: Offers dynamic sound with reduced latency for an immersive gaming experience.
- Switching Modes: Refer to the product's quick start guide or packaging for specific touch control gestures to switch between Music and Gaming modes.
Environmental Awareness Mode
This mode allows you to hear your surroundings clearly while enjoying audio, enhancing safety in various environments. This is a core feature of the open-ear design.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the earbuds and charging case. Avoid using abrasive materials or harsh chemicals.
- Water Resistance: The earbuds are IPX5 water resistant, meaning they can withstand splashes and sweat. Do not submerge them in water. Ensure they are dry before placing them back in the charging case.
- Storage: Store the earbuds in their charging case when not in use to protect them and keep them charged.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing |
|
| No sound or low volume |
|
| Poor call clarity (AI-ENC Mic) |
|
| Earbuds not charging |
|
Specifications
| Feature | Detail |
|---|---|
| Model Name | DwOTS Flow |
| Brand | ACwO |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.3 |
| Earpiece Shape | Open-Ear |
| Noise Control Features | AI-ENC Noise Reduction |
| Battery Life | Up to 50 Hours (with charging case) |
| Fast Charging | 10 mins charge for 2.5 hours playtime |
| Water Resistance Level | IPX5 |
| Audio Driver Type | Dynamic Driver |
| Control Method | Voice (Note: Typically includes touch controls, refer to product packaging for specific gestures.) |
| Compatible Devices | Cellphones, Tablets, Laptops, Gaming Consoles |
| Product Dimensions | 4.5 x 6 x 2.8 cm |
| Item Weight | 150 g |
| Material | Plastic |
| Country of Origin | India |
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official ACwO website. You may also contact the seller directly for assistance.





