1. Introduction
Thank you for choosing the HEINNER HWDM-H9614A Washer-Dryer Combo. This appliance is designed to provide efficient washing and drying performance for your laundry. Please read this manual carefully before using the appliance to ensure safe and correct operation, and keep it for future reference.

Image 1.1: Front view of the HEINNER HWDM-H9614A Washer-Dryer Combo, highlighting its Energy Class A rating and 5-year warranty.
2. Safety Information
To prevent injury to yourself and others, and to avoid damage to the appliance, please observe the following safety precautions:
- Ensure the appliance is properly installed and grounded by a qualified technician.
- Do not allow children to play with or operate the appliance.
- Always unplug the appliance before cleaning or performing any maintenance.
- Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances.
- The appliance is equipped with an overflow protection system that automatically shuts off the water supply in case of issues.
- The automatic imbalance correction system minimizes vibrations and ensures stable operation.
2.1 Child Lock Function
The child lock feature prevents unintended changes to settings during operation. To activate or deactivate, press and hold the designated buttons (refer to the control panel section for specific button combination) for 2 seconds.

Image 2.1: Illustration of the child lock feature, preventing accidental operation by children.
3. Installation and Setup
3.1 Unpacking and Placement
- Remove all packaging materials and transport bolts before use.
- Place the appliance on a firm, level surface. Adjust the feet to ensure stability.
- Ensure adequate ventilation around the appliance.
3.2 Dimensions
The standard dimensions of the HEINNER HWDM-H9614A allow for seamless integration into most spaces.

Image 3.1: Product dimensions for installation planning.
- Height: 84.5 cm
- Width: 59.5 cm
- Depth: 54 cm
3.3 Electrical and Water Connections
- Connect the water inlet hose to a cold water tap.
- Position the drain hose into a standpipe or sink, ensuring it is securely fastened.
- Plug the power cord into a grounded electrical outlet (220 Volt).
4. Operating Instructions
4.1 Control Panel Overview
The appliance features a digital LED display and intuitive touch controls for easy program selection and setting adjustments.

Image 4.1: Digital LED display and touch controls for program and setting adjustments.
- Program Selector Dial: Turn to choose from 15 available wash and dry programs.
- LED Display: Shows program status, remaining time, and selected settings.
- Touch Buttons: Adjust temperature, spin speed, delay start, and other options.
4.2 Loading Laundry
Load laundry into the drum, ensuring not to exceed the maximum capacity of 9 kg for washing and 6 kg for drying. Overloading can affect performance and efficiency.

Image 4.2: Proper loading of laundry into the appliance.
4.3 Program Selection
The appliance offers 15 flexible programs to suit various fabric types and laundry needs. Rotate the program selector dial to choose your desired cycle.
- Common Programs: Cotton, Synthetics, Wool, Eco.
- Special Programs: Quick Wash 15 min, Wash & Dry in one cycle.
- Steam Programs: Designed to relax fibers, remove odors, and reduce bacteria.
4.4 Special Functions
- Steam Function: This feature helps to refresh clothes, reduce wrinkles, and eliminate allergens and bacteria. Ideal for delicate fabrics and sensitive skin.
- Easy-Iron Option: Minimizes creasing during the wash and dry cycles, making clothes easier to iron.
- Add Garment Function: Allows you to pause the cycle and add forgotten items even after the wash has started.
- Delay Start: Set the machine to start at a later time, up to 24 hours, to take advantage of off-peak electricity rates or to fit your schedule.
- Spin Speed: The powerful 1400 rpm spin cycle removes up to 50% more moisture, significantly reducing drying time and wrinkles.

Image 4.3: Steam technology for gentle care and hygiene.

Image 4.4: Using the 'Add Garment' function to include forgotten items.
5. Maintenance and Care
Regular maintenance ensures the longevity and optimal performance of your washer-dryer.
- Cleaning the Exterior: Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners.
- Cleaning the Detergent Dispenser: Periodically remove and clean the detergent dispenser drawer to prevent residue buildup.
- Cleaning the Drum: Run a drum clean cycle (if available) or a hot wash with no laundry and a descaling agent.
- Door Seal: Wipe the door seal after each wash to remove lint and moisture, preventing mold growth.
- Filter Cleaning: Regularly check and clean the drain pump filter to ensure proper drainage.
6. Troubleshooting
Before contacting customer service, please refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not start | No power, door not closed, program not selected. | Check power supply, ensure door is securely closed, select a program and press start. |
| Water not draining | Drain hose kinked, filter blocked. | Straighten drain hose, clean the drain pump filter. |
| Excessive vibration/noise | Transport bolts not removed, appliance not level, uneven load. | Remove transport bolts, adjust leveling feet, redistribute laundry inside the drum. |
| Clothes not drying properly | Overloaded, wrong drying program, lint filter blocked. | Reduce load size, select appropriate drying program, clean lint filter. |
If the problem persists after attempting these solutions, please contact customer support.
7. Technical Specifications
Detailed specifications for the HEINNER HWDM-H9614A Washer-Dryer Combo:
| Feature | Specification |
|---|---|
| Brand | HEINNER |
| Model Number | HWDM-H9614A |
| Wash Capacity | 9 kg |
| Dry Capacity | 6 kg |
| Maximum Spin Speed | 1400 rpm |
| Number of Programs | 15 |
| Energy Class | A |
| Product Dimensions (WxDxH) | 59.5 x 54 x 84.5 cm |
| Item Weight | 35 kg |
| Voltage | 220 Volt |
| Special Features | LED Display, Steam Function, Easy-Iron, Child Lock, Inverter Motor |
7.1 Inverter Motor Technology
The appliance is equipped with an inverter motor, which provides a more durable, quieter, and energy-efficient operation. This technology reduces vibrations, wear, and energy consumption for reliable and long-lasting performance.

Image 7.1: Explanation of the Inverter Motor technology.
8. Warranty and Support
This HEINNER appliance comes with an extensive 5-year manufacturer's warranty on parts and service, provided it is correctly installed and maintained according to this manual. This warranty offers additional security and peace of mind beyond standard factory guarantees.
For technical assistance, warranty claims, or further inquiries, please contact your retailer or the HEINNER customer support line.





