1. Introduction
This manual provides essential information for the safe and effective operation of your COSTWAY Handheld Steam Cleaner, Model EP20819. This 1050W portable steam cleaner is designed for various household cleaning tasks, utilizing high-pressure steam to clean and sanitize surfaces. Please read all instructions carefully before use and retain this manual for future reference.

Image 1.1: The COSTWAY Handheld Steam Cleaner main unit.
2. Safety Instructions
To prevent injury or damage, always follow these basic safety precautions:
- Electrical Safety: Ensure the power supply matches the cleaner's requirements (110V, 60Hz). Do not operate with a damaged cord or plug. Keep the power cord away from heated surfaces.
- Steam Hazard: Steam is extremely hot and can cause severe burns. Never direct steam at people, pets, or electrical appliances. Keep hands and face away from the steam nozzle during operation.
- Water Tank: Do not overfill the water tank. Always ensure the safety cap is securely tightened before operating. Never open the safety cap while the unit is pressurized or hot. Allow the unit to cool down completely before refilling.
- Children and Pets: Keep the steam cleaner out of reach of children and pets. Do not allow them to operate or play near the appliance.
- Storage: Store the appliance in a cool, dry place when not in use.
- Intended Use: Use the steam cleaner only for its intended purpose as described in this manual. Do not use it for industrial or commercial cleaning.

Image 2.1: Safety features including the safety lock, safety cap, and indicator light.
3. Package Contents
Carefully unpack your steam cleaner and verify that all items are included:
- 1 x Steam Cleaner Unit
- 1 x Extended Connecting Spray Nozzle
- 1 x General Spray Nozzle
- 1 x Funnel
- 1 x Tower Sleeve
- 1 x Measuring Cup
- 1 x Round Brush Nozzle
- 1 x Long Spray Nozzle
- 1 x Bent Spray Nozzle
- 1 x Spray Nozzle for Door/Window
- 1 x Instruction Manual (this document)

Image 3.1: Overview of the steam cleaner and its practical accessories.
4. Product Overview
The COSTWAY Handheld Steam Cleaner is a compact and powerful cleaning device. It features a 350 ml water tank, a 360° rotating steam nozzle, and a safety lock mechanism. The unit is designed for easy handling and effective cleaning across various surfaces.

Image 4.1: Dimensions of the Handheld Steam Cleaner (approx. 10.5" x 5.5" x 8.5").
5. Setup
- Prepare the Unit: Place the steam cleaner on a stable, flat surface.
- Fill the Water Tank: Unscrew the safety cap counter-clockwise. Using the provided measuring cup and funnel, fill the water tank with up to 8.5 oz (250 ml) of clean tap water. Do not exceed the maximum fill line. Screw the safety cap back on clockwise until it is securely tightened.
- Attach Accessories: Select the appropriate nozzle or brush for your cleaning task. Align the accessory with the steam outlet and push firmly until it clicks into place. For extended reach, first attach the extended connecting spray nozzle, then your desired cleaning accessory.

Image 5.1: Illustration of filling the water tank using the measuring cup and funnel.
6. Operating Instructions
- Power On: Plug the power cord into a grounded electrical outlet. The indicator light will illuminate, signaling that the unit is heating.
- Heating Time: The steam cleaner will heat up in approximately 3-5 minutes. The indicator light will turn off once the optimal steam temperature (up to 275°F) and pressure (3 bar) are reached, indicating it is ready for use.
- Release Steam: Unlock the safety lock (if engaged) and press the steam button to release steam. Direct the steam nozzle towards the surface you wish to clean. For continuous steam, some models may have a steam lock feature.
- Cleaning Technique: Move the nozzle slowly over the surface to allow the steam to penetrate and loosen dirt. For stubborn stains, hold the nozzle closer for a longer duration. Wipe away loosened dirt with a clean cloth.
- Versatile Cleaning: Use various accessories for different applications. The round brush is ideal for grout and tough spots, the general spray nozzle for larger areas, and the window/door nozzle for glass surfaces.
- Safety Lock: Always engage the safety lock when not actively releasing steam or when taking a break from cleaning to prevent accidental steam discharge.
- Power Off: When finished, release any remaining steam, unplug the unit from the power outlet, and allow it to cool down completely before storing.

Image 6.1: Demonstrating the powerful steam output for efficient cleaning.

Image 6.2: The 9.5ft power cord and 360° rotating steam nozzle allow access to hard-to-reach areas.

Image 6.3: The steam cleaner is suitable for various surfaces including kitchen, bathroom, car, and upholstery.

Image 6.4: The steam cleaner provides a safe cleaning solution for homes with children and pets.
7. Maintenance
Regular maintenance ensures optimal performance and extends the life of your steam cleaner.
- Draining Water: After each use, ensure the unit is completely cool and depressurized. Carefully unscrew the safety cap and empty any remaining water from the tank.
- Cleaning Accessories: Wash all removable accessories with warm, soapy water and rinse thoroughly. Allow them to air dry completely before storing.
- Exterior Cleaning: Wipe the exterior of the steam cleaner with a damp cloth. Do not use abrasive cleaners or solvents.
- Descaling (Optional): If you notice reduced steam output or mineral buildup, you may need to descale the unit. Consult the manufacturer's website or customer support for recommended descaling procedures.
- Storage: Store the steam cleaner and its accessories in a dry, safe place, away from direct sunlight and extreme temperatures.
8. Troubleshooting
If you encounter issues with your steam cleaner, refer to the following table:
| Problem | Possible Cause | Solution |
|---|---|---|
| No steam or low steam output | Water tank empty; Unit not heated sufficiently; Mineral buildup. | Refill water tank; Allow more time to heat; Perform descaling. |
| Water leaking from nozzle | Accessory not properly attached; Unit not fully heated. | Ensure accessory is securely attached; Wait for indicator light to turn off. |
| Indicator light not turning off | Unit still heating; Faulty indicator light. | Allow full heating time (3-5 minutes); If problem persists, contact customer support. |
| Safety cap difficult to open | Unit is still pressurized or hot. | Unplug the unit and allow it to cool down completely before attempting to open. |
9. Specifications
| Feature | Specification |
|---|---|
| Model Number | EP20819 |
| Rated Power | 900 W - 1050 W |
| Rated Power Supply | 110V, 60Hz |
| Water Tank Capacity | 12 oz / 350 ml |
| Suggested Water Capacity | 8.5 oz / 250 ml |
| Heating Time | 3-5 minutes |
| Steam Pressure | 3 bar |
| Maximum Temperature | 275 °F |
| Fuse Temperature | 332.6 °F |
| Power Cord Length | 9.5 ft / 290 cm |
| Overall Dimensions (L x W x H) | 10.5" x 5.5" x 8.5" / 28 x 14 x 21.5 cm |
| Net Weight | 20 lbs / 9 kg |
10. Warranty Information
COSTWAY products are manufactured to high-quality standards. For specific warranty details regarding your Handheld Steam Cleaner Model EP20819, please refer to the warranty card included with your purchase or visit the official COSTWAY website. Keep your purchase receipt as proof of purchase for any warranty claims.
11. Support
For technical assistance, troubleshooting beyond this manual, or to inquire about replacement parts, please contact COSTWAY customer service. Contact information can typically be found on the product packaging, the official COSTWAY website, or your purchase documentation.