TONEMAY TONEMAY-Zen

TONEMAY Zen Active Noise Cancelling Headphones

User Manual - Model: TONEMAY-Zen

Introduction

Thank you for choosing the TONEMAY Zen Active Noise Cancelling Headphones. These headphones are designed to provide an immersive audio experience with advanced noise cancellation, extended battery life, and comfortable fit. This manual will guide you through the setup, operation, and maintenance of your new headphones to ensure optimal performance.

TONEMAY Zen headphones with text 'Silence Redefined Sound Perfected'

Image: TONEMAY Zen headphones, highlighting their design and audio capabilities.

What's in the Box

Please check the package contents to ensure all items are present:

  • TONEMAY Zen Headphones
  • 3.5mm AUX Cable
  • USB-C Charging Cable
  • User Manual
Contents of the TONEMAY Zen headphone box including headphones, cables, and manual

Image: All items included in the TONEMAY Zen headphone package.

Product Overview

Familiarize yourself with the headphone components and controls.

Diagram showing internal and external microphones on the TONEMAY Zen headphones

Image: Close-up view of the headphone earcup, indicating the location of internal and external microphones for Hybrid ANC.

Controls (Typical Layout)

  • Power Button: Press and hold to power on/off. Short press for play/pause.
  • Volume Up/Next Track: Short press for volume up, long press for next track.
  • Volume Down/Previous Track: Short press for volume down, long press for previous track.
  • ANC/Transparency Mode Button: Press to cycle through Active Noise Cancellation, Transparency Mode, and Normal Mode.
  • USB-C Port: For charging.
  • 3.5mm Audio Jack: For wired connection.
  • Microphones: Integrated for calls and noise cancellation.

Setup

1. Charging the Headphones

Before first use, fully charge your headphones. Use the provided USB-C charging cable.

  1. Connect the USB-C end of the cable to the charging port on the headphones.
  2. Connect the USB-A end to a compatible USB power adapter (not included) or a computer's USB port.
  3. The LED indicator will show charging status (e.g., red for charging, blue/green for fully charged).

A 10-minute quick charge provides up to 8 hours of playtime. A full charge offers up to 80 hours in normal mode or 50 hours with ANC enabled.

TONEMAY Zen headphones with text indicating 50 hours playtime with ANC and 80 hours playtime without ANC

Image: Visual representation of the extended battery life of the TONEMAY Zen headphones.

2. Bluetooth Pairing

  1. Ensure the headphones are powered off.
  2. Press and hold the Power button until the LED indicator flashes blue and red, indicating pairing mode.
  3. On your device (smartphone, tablet, computer), enable Bluetooth and search for available devices.
  4. Select "TONEMAY Zen" from the list of devices.
  5. Once connected, the LED indicator will typically show a solid blue light or flash slowly.

3. Wired Connection (AUX Mode)

Use the 3.5mm AUX cable for a wired connection, which is useful when battery is low or for devices without Bluetooth.

  1. Plug one end of the 3.5mm AUX cable into the audio jack on the headphones.
  2. Plug the other end into the 3.5mm audio output of your device.
  3. The headphones will automatically switch to wired mode.

Operating Instructions

Power On/Off

  • Power On: Press and hold the Power button for approximately 3 seconds until the LED indicator lights up.
  • Power Off: Press and hold the Power button for approximately 3 seconds until the LED indicator turns off.

Active Noise Cancellation (ANC) & Transparency Mode

The TONEMAY Zen headphones feature -45dB Active Noise Cancellation to reduce ambient noise and a Transparency Mode to stay aware of your surroundings.

Images depicting headphones used in different modes: Street Transparency, Flight ANC, Indoor LDAC

Image: Examples of using the headphones in various environments with different audio modes.

  • Activating Modes: Press the dedicated ANC/Transparency Mode button to cycle through:
    • ANC On: Reduces external noise significantly. Ideal for travel or noisy environments.
    • Transparency Mode: Allows ambient sounds to pass through, keeping you aware of your surroundings.
    • Normal Mode: ANC and Transparency are off.

Music Playback

  • Play/Pause: Short press the Power button.
  • Volume Up: Short press the Volume Up button.
  • Volume Down: Short press the Volume Down button.
  • Next Track: Long press the Volume Up button.
  • Previous Track: Long press the Volume Down button.

Call Management

The 5-Mic ENC system ensures clear calls by reducing background noise.

Person using TONEMAY Zen headphones for a phone call in an outdoor setting

Image: A person making a clear phone call using the TONEMAY Zen headphones.

  • Answer/End Call: Short press the Power button.
  • Reject Call: Long press the Power button.

LDAC High-Resolution Audio

The headphones support LDAC for high-resolution audio streaming, providing superior sound quality with compatible devices.

Close-up of a headphone driver with 'Hi-Res Audio' and 'LDAC' logos

Image: Detailed view of the headphone's internal driver, emphasizing Hi-Res Audio and LDAC support.

Maintenance

  • Cleaning: Wipe the headphones with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
  • Storage: Store the headphones in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, it is recommended to store them in a protective case.
  • Battery Care: To prolong battery life, avoid fully discharging the headphones frequently. Charge them regularly, even if not in use for extended periods.

Troubleshooting

ProblemSolution
Headphones do not power on.Ensure the headphones are charged. Connect them to a power source using the USB-C cable.
Cannot pair via Bluetooth.
  • Ensure headphones are in pairing mode (LED flashing blue/red).
  • Turn off and on Bluetooth on your device.
  • Delete "TONEMAY Zen" from your device's Bluetooth list and try pairing again.
  • Ensure headphones are not connected to another device.
No sound or low volume.
  • Adjust volume on both headphones and your connected device.
  • Ensure headphones are properly paired or the AUX cable is fully inserted.
  • Check if the audio source is playing.
ANC is not effective.
  • Ensure ANC mode is activated (press the ANC button).
  • Check that the earcups form a good seal around your ears.
  • ANC is most effective against low-frequency, constant noise.

Specifications

  • Model: TONEMAY-Zen
  • Active Noise Cancellation: Up to -45dB
  • Playtime: Up to 80 hours (Normal Mode), Up to 50 hours (ANC On)
  • Quick Charge: 10 minutes for 8 hours playtime
  • Microphones: 5-Mic ENC for clear calls
  • Drivers: 40mm Dynamic Drivers
  • Bluetooth Version: 6.0
  • Audio Codec Support: LDAC (for high-resolution audio)
  • Connectivity: Wireless (Bluetooth), Wired (3.5mm AUX)
  • Weight: Approximately 80 Grams
  • Ear Placement: Over-Ear
  • Manufacturer: Shenzhen KaiJingDa Technology Co., Ltd.
Diagram showing dimensions of the TONEMAY Zen headphones: length 6.5 in, width 3.15 in, height 7.68 in (unfolded), height 6.6 in (folded)

Image: Dimensions of the TONEMAY Zen headphones, illustrating their compact and lightweight design.

Warranty and Support

Your TONEMAY Zen headphones come with a 1-Year Manufacturer Warranty from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use.

The warranty does not cover:

  • Damage caused by misuse, accident, abuse, neglect, or improper operation.
  • Damage caused by unauthorized modification or repair.
  • Normal wear and tear.

For warranty claims or technical support, please contact your retailer or the manufacturer directly with your purchase details.

© 2026 TONEMAY. All rights reserved.

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