1. Introduction
Thank you for choosing the CIARRA CBHTD20A-W Ceramic Inertia Radiator. This manual provides essential information for the safe and efficient use of your 2000W, 95cm WiFi-enabled electric heater. Please read these instructions carefully before installation and operation, and retain them for future reference.
This ceramic inertia radiator is designed to provide rapid and stable heat, featuring advanced PID control for energy efficiency, WiFi connectivity for smart control, and robust safety features.
2. Safety Information
To prevent injury or damage, always adhere to the following safety precautions:
- Electrical Safety: Ensure the power supply matches the specifications of the radiator (230V AC). Do not overload electrical circuits.
- Placement: Maintain a safe distance from flammable materials, furniture, and curtains. Do not cover the radiator.
- Hot Surface: The radiator surface becomes hot during operation. Avoid direct contact to prevent burns. Keep children and pets away.

- Water Resistance (IP24): This radiator is splash-proof (IP24 rated) and suitable for use in bathrooms, but it must not be installed directly in a zone exposed to water splashes (e.g., directly above a bathtub or shower).

- Overheat Protection: The radiator is equipped with automatic overheat protection. If it overheats, it will shut down automatically.
- Child Lock: Activate the child lock feature to prevent accidental changes to settings.
3. Package Contents
Please check that all components are present and undamaged:
- CIARRA CBHTD20A-W Ceramic Inertia Radiator (95cm, 2000W)
- Wall mounting kit (brackets, screws, wall plugs)
- User Manual
4. Product Features
The CIARRA CBHTD20A-W radiator incorporates several advanced features for optimal heating performance and user convenience:
- 2000W Heating Power: Suitable for heating larger rooms (15-30 m²).
- Ceramic Inertia Core: Provides rapid heat-up and stable, long-lasting warmth.

- PID Intelligent Technology: Dynamically adjusts power consumption to maintain a stable target temperature, reducing energy use.

- WiFi Connectivity (2.4GHz): Remote control via a smartphone app (compatible with Tuya, Google Home, Alexa).
- Fil Pilote (Pilot Wire) Control: Allows integration with existing central heating control systems.
- Digital Touch Screen: Intuitive interface for easy configuration and daily use.
- Programmable Thermostat: Set custom heating schedules.
- Open Window Detection: Automatically pauses heating if an open window is detected to save energy.
5. Setup and Installation
The CIARRA CBHTD20A-W radiator is designed for wall mounting. Ensure you have the necessary tools and follow these steps:
- Choose Location: Select a suitable wall location, away from direct water sources (for bathrooms), flammable materials, and obstructions. Ensure there is enough space around the radiator for proper heat circulation.
- Mark Drilling Points: Use the provided mounting template or measure the bracket positions on the back of the radiator. Mark the drilling points on the wall.
- Drill Holes: Drill holes at the marked points and insert wall plugs.
- Attach Brackets: Secure the mounting brackets to the wall using the screws provided.
- Mount Radiator: Carefully lift the radiator and hook it onto the wall brackets. Ensure it is securely seated.
- Electrical Connection: Connect the radiator to a suitable electrical outlet. If using the pilot wire function, consult a qualified electrician for proper wiring.

6. Operating Instructions
The radiator features a digital touch screen for easy control.
6.1 Basic Operation
- Power On/Off: Press the power button on the control panel to turn the radiator on or off.
- Temperature Adjustment: Use the '+' and '-' buttons to set your desired temperature (range: 1.5°C to 29°C).
6.2 Heating Modes
The radiator offers several operating modes:
- Comfort Mode: Maintains a comfortable set temperature.
- Eco Mode: Operates at a slightly lower temperature than Comfort mode to save energy.
- Antifreeze Mode: Maintains a minimum temperature (e.g., 7°C) to prevent pipes from freezing.
- Standby Mode: Low power consumption mode.

6.3 Programming
You can set daily or weekly heating schedules:
- Pre-set Programs (P1/P2/P3): The radiator comes with pre-defined programs for common heating needs. Refer to the on-screen display for details on each program.
- Custom Program (P9): Create your own personalized heating schedule to match your daily routine.

7. Wi-Fi Connectivity and App Control
Control your radiator remotely using the smartphone app:
- Download App: Download the compatible smart home app (e.g., Tuya Smart) from your device's app store.
- Register/Log In: Create an account or log in to the app.
- Add Device: Follow the in-app instructions to add your CIARRA CBHTD20A-W radiator. Ensure your phone and the radiator are connected to a 2.4GHz Wi-Fi network.
- Pairing Mode: Activate pairing mode on the radiator (refer to the radiator's display or specific app instructions).
- Control: Once paired, you can control the radiator's power, temperature, modes, and programming from your smartphone.

8. Maintenance
Regular maintenance ensures optimal performance and longevity of your radiator:
- Cleaning: Disconnect the radiator from the power supply before cleaning. Use a soft, damp cloth to wipe the exterior. Do not use abrasive cleaners or solvents.
- Dust Removal: Periodically remove dust from the air vents using a soft brush or vacuum cleaner.
- Storage: If storing the radiator for an extended period, ensure it is clean and dry, and store it in a cool, dry place.
9. Troubleshooting
If you encounter issues with your radiator, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Radiator does not turn on | No power supply; Power button not pressed; Overheat protection activated | Check power connection and circuit breaker; Press power button; Allow radiator to cool down |
| Radiator not heating sufficiently | Temperature setting too low; Incorrect mode selected; Open window detected | Increase target temperature; Select Comfort mode; Close windows/doors |
| Wi-Fi connection issues | Incorrect Wi-Fi password; Router too far; 5GHz network used; Pairing mode not active | Verify password; Move radiator closer to router; Ensure 2.4GHz network; Re-enter pairing mode |
| Display shows error code | Internal fault | Turn off and unplug the radiator for 5 minutes, then restart. If the error persists, contact customer support. |
If the problem persists after attempting these solutions, please contact CIARRA customer support.
10. Specifications
Detailed technical specifications for the CIARRA CBHTD20A-W Radiator:
| Feature | Specification |
|---|---|
| Model Number | CBHTD20A-W |
| Brand | CIARRA |
| Heating Power | 2000 Watts |
| Voltage | 230 Volts (AC) |
| Heating Method | Convection, Ceramic Inertia |
| Dimensions (L x H x D) | 95 cm x 45 cm x 9.4 cm |
| Weight | 14.95 Kilograms |
| Heating Coverage | 15-30 m² |
| Minimum Temperature Setting | 1.5°C |
| Maximum Temperature Setting | 29°C |
| Special Features | Digital display, Energy efficient, Overheat protection, Programmable thermostat, Child lock, WiFi (2.4GHz), Pilot wire, Open window detection, IP24 splash-proof |
| Mounting Type | Wall Mount |
| Intended Use | Indoor (e.g., Bathroom, Living Room, Workshop) |

11. Warranty and Support
For warranty information, please refer to the documentation provided with your purchase or visit the official CIARRA website. If you require technical assistance, troubleshooting beyond this manual, or have questions about your product, please contact CIARRA customer support through their official channels.


