1. Introduction
Welcome to the ASKGO Q2 Electric Scooter user manual. This document provides essential information for the safe and efficient operation, assembly, maintenance, and troubleshooting of your new electric scooter. Please read this manual thoroughly before your first ride to ensure proper usage and to maximize your riding experience.
The ASKGO Q2 Electric Scooter is designed for adult use, offering an 800W motor, a top speed of 27 MPH, and a range of up to 35 miles. It features dual mechanical disc brakes, 10-inch off-road tires, and a convenient foldable design with a removable seat for enhanced comfort and portability.
2. Safety Information
Your safety is paramount. Always adhere to the following safety guidelines:
- Wear a Helmet: Always wear an approved helmet and other protective gear (knee pads, elbow pads) when riding.
- Check Before Ride: Before each use, inspect the scooter for loose parts, proper tire pressure, brake functionality, and battery charge level.
- Obey Traffic Laws: Follow all local traffic laws and regulations. Ride defensively and be aware of your surroundings.
- Avoid Hazardous Conditions: Do not ride in heavy rain, on icy surfaces, or in areas with poor visibility. Avoid riding at night without proper lighting.
- Weight Limit: Do not exceed the maximum weight limit of 300 pounds.
- Single Rider: This scooter is designed for a single rider only. Do not carry passengers.
- Age Restriction: This product is intended for adults.
3. Product Overview
The ASKGO Q2 Electric Scooter combines power, comfort, and portability for an optimal riding experience. Key features include a powerful 800W motor, a long-range battery, and a robust frame.

Figure 3.1: The ASKGO Q2 Electric Scooter in its upright position with the seat installed, and an inset showing the scooter in its folded configuration. This image highlights the overall design and the compact nature when folded.
The scooter is equipped with 10-inch off-road tires for stability on various terrains and a dual mechanical disc brake system for reliable stopping power. The removable seat provides comfort for longer journeys, and the quick-folding mechanism ensures easy storage and transport.
4. Setup and Assembly
The ASKGO Q2 Electric Scooter is nearly 100% pre-assembled. Follow these steps for final setup:
4.1 Unboxing and Initial Inspection
- Carefully remove all components from the packaging.
- Check for any visible damage or missing parts. Contact customer support immediately if issues are found.
4.2 Unfolding the Scooter
- Locate the folding latch mechanism at the base of the handlebar stem.
- Release the latch and carefully lift the handlebar stem until it locks into the upright position. Ensure the locking mechanism is securely engaged.
- Adjust the handlebar height to your preference and secure it with the quick-release clamp.

Figure 4.1: The ASKGO Q2 Electric Scooter in its folded state, demonstrating its compact size for storage or transport in a car trunk. This illustrates the convenience of the 3-step folding system.
4.3 Seat Installation (Optional)
The scooter comes with a removable seat for added comfort.
- Insert the seat post into the designated opening on the scooter deck.
- Adjust the seat height to a comfortable level and tighten the quick-release clamp to secure it.
- Ensure the seat is stable before riding.

Figure 4.2: The ASKGO Q2 Electric Scooter shown with its removable seat fully installed and ready for use. This image highlights the comfort feature for extended rides.
4.4 Initial Charging
Before your first ride, fully charge the scooter's battery.
- Connect the charger to the charging port on the scooter.
- Plug the charger into a standard wall outlet.
- The charging indicator light on the charger will typically turn red during charging and green when fully charged.
- Charging time is approximately 5-7 hours for a full charge.
5. Operating Instructions
Familiarize yourself with the controls and operation before riding.
5.1 Powering On/Off
- To power on, press and hold the power button on the display panel for a few seconds.
- To power off, press and hold the power button again until the display turns off.
5.2 Riding Basics
- Starting: Place one foot on the deck and push off with the other foot to gain initial momentum. Once moving, gently press the throttle lever to engage the motor.
- Acceleration: Use the throttle lever on the handlebar to control your speed.
- Braking: The scooter is equipped with dual mechanical disc brakes. Squeeze the brake levers on the handlebars to slow down or stop. Apply both brakes simultaneously for optimal stopping power.

Figure 5.1: A close-up view of the ASKGO Q2 Electric Scooter's 800W motor and rear wheel, illustrating its powerful design and off-road tire tread. This motor enables speeds up to 27 MPH and a 20-degree max slope climb.

Figure 5.2: An internal view of the ASKGO Q2 Electric Scooter's large capacity 48V 13AH battery, highlighting its placement within the scooter deck. This battery provides a range of 30-35 miles on a single charge.
5.3 Headlight Operation
- The scooter is equipped with an integrated headlight for enhanced visibility.
- Refer to the display panel instructions for turning the headlight on and off.
5.4 Suspension System
The ASKGO Q2 features a 7-weight shock absorption system for a comfortable ride, even on uneven surfaces.

Figure 5.3: A visual representation of the 7-weight shock absorption system integrated into the ASKGO Q2 Electric Scooter, highlighting the front suspension, seat suspension, and rear suspension components for a comfortable riding experience.
6. Maintenance
Regular maintenance ensures the longevity and performance of your scooter.
6.1 Battery Care
- Charge the battery fully after each use, especially if storing for an extended period.
- Avoid completely draining the battery.
- Store the scooter in a cool, dry place away from direct sunlight and extreme temperatures.
6.2 Tire Pressure
- Check tire pressure regularly. Refer to the tire sidewall for recommended PSI.
- Proper tire pressure improves ride quality, range, and tire lifespan.
6.3 Cleaning
- Wipe the scooter with a damp cloth. Do not use high-pressure water jets or immerse the scooter in water.
- Avoid getting water into electrical components.
6.4 Brake Inspection
- Regularly check brake levers, cables, and disc pads for wear and proper function.
- Adjust or replace components as needed by a qualified technician.

Figure 6.1: A detailed view of the dual mechanical disc brake system on the rear wheel of the ASKGO Q2 Electric Scooter, emphasizing the disc rotor and caliper. This system provides a shorter braking distance of approximately 6 feet.
7. Troubleshooting
This section addresses common issues you might encounter with your ASKGO Q2 Electric Scooter.
- Scooter Not Turning On:
- Check if the battery is charged.
- Ensure all connections are secure.
- Reduced Range or Power:
- Verify the battery is fully charged.
- Check tire pressure; underinflated tires can reduce range.
- Riding conditions (hills, heavy loads, strong headwinds) can affect range.
- Brakes Not Responsive:
- Inspect brake cables for looseness or damage.
- Check brake pads for wear.
- Adjust brake tension if necessary (consult a professional if unsure).
- Unusual Noises:
- Identify the source of the noise (e.g., loose components, rubbing parts).
- Tighten any loose screws or bolts.
For issues not covered here, please contact ASKGO customer support.
8. Specifications
Detailed technical specifications for the ASKGO Q2 Electric Scooter:

Figure 8.1: A comprehensive diagram illustrating the key dimensions (total height, handlebar width, total length, seat heights, pedal width) and weight specifications (maximum load, scooter weight) of the ASKGO Q2 Electric Scooter. Recommended rider height is also indicated.
| Feature | Specification |
|---|---|
| Brand | ASKGO |
| Model Name | Q2 |
| Motor Power | 800W |
| Max Speed | 27 MPH |
| Max Range | 35 Miles (up to 40 Miles) |
| Battery | 48V 13AH |
| Charging Time | 5-7 Hours |
| Brake Style | Dual Mechanical Disc Brake (Rear Braking) |
| Tire Size | 10 Inches |
| Tire Type | Solid (Off-Road) |
| Frame Material | Aluminum Alloy Steel |
| Weight Limit | 300 Pounds |
| Scooter Weight | 43.4 Pounds |
| Special Features | Foldable, Removable Seat, Lightweight |
| Age Range | Adult |
| Suspension Type | Rigid (with 7-weight shock absorption) |
| Included Components | Charger |
9. Warranty and Support
The ASKGO Q2 Electric Scooter comes with a one-year warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.
If you have any questions, require technical assistance, or need to make a warranty claim, please do not hesitate to contact the ASKGO after-sales team. Our team is dedicated to providing prompt and helpful support.
Contact Information: Please refer to your purchase documentation or the ASKGO official website for the most current customer support contact details.





