1. Introduction
The Dreame D20 Robot Vacuum Cleaner is an advanced 2-in-1 cleaning device designed to simplify your home maintenance. It features powerful suction, efficient navigation, and smart controls to keep your floors clean. This manual provides essential information for setting up, operating, and maintaining your device.
Image 1.1: Dreame D20 Robot Vacuum Cleaner and its companion mobile application.
2. What's in the Box
Carefully unpack all components and check against the list below. If any items are missing or damaged, please contact customer support.
- Robot Vacuum Cleaner x1
- Charging Station x1
- Main Brush and Brush Guard (pre-installed) x1
- Side Brush (pre-installed) x1
- Dustbin (pre-installed) x1
- Water Tank (pre-installed) x1
- Mop Pad (pre-installed) x1
- Mop Pad Holder x1
- User Manual x1
- Quick Start Guide x1
Image 2.1: All components included in the Dreame D20 package.
3. Setup
3.1 Charging Station Placement
Place the charging station against a wall on a hard, level surface. Ensure there is at least 0.5 meters (1.6 feet) of clear space on both sides and 1.5 meters (4.9 feet) in front of the station. Connect the power adapter to the charging station and plug it into a power outlet.
3.2 Initial Charge
Place the robot vacuum onto the charging station. Ensure the charging contacts on the robot align with those on the station. The robot will automatically power on and begin charging. For first-time use, fully charge the robot before operation.
3.3 App Download and Connection
- Scan the QR code in the Quick Start Guide or search for the 'Dreamehome' app in your device's app store.
- Download and install the app.
- Follow the in-app instructions to add your Dreame D20 robot vacuum. This typically involves connecting to the robot's Wi-Fi network and then to your home Wi-Fi.
4. Operating Instructions
4.1 Starting and Stopping Cleaning
- Start Cleaning: Press the power button on the robot or use the 'Start' function in the Dreamehome app.
- Pause Cleaning: Press the power button during operation or use the 'Pause' function in the app.
- Return to Charging Station: Press the home button on the robot or use the 'Recharge' function in the app.
4.2 Cleaning Modes and Customization
The Dreame D20 offers various cleaning modes and customization options via the Dreamehome app:
- Vacuum Mode: For dry debris removal. The D20 features a Vormax suction power of 13,000 Pa for effective cleaning.
- Mop Mode: For wet cleaning. The 350 ml water tank allows for 32 levels of humidity adjustment.
- Vacuum & Mop Mode: Simultaneous vacuuming and mopping.
- Custom Room Cleaning: Select specific rooms or areas to clean.
Image 4.1: The Dreame D20's powerful 13,000 Pa Vormax suction.
Image 4.2: The D20's integrated 2-in-1 vacuum and mop system with a 700ml dustbin and 350ml water tank.
4.3 Navigation and Mapping
The D20 utilizes Smart Pathfinder technology for precise navigation and mapping. It creates intuitive, editable maps of your home for comprehensive coverage.
Image 4.3: The D20's Smart Pathfinder navigation creating an efficient cleaning path.
4.4 App Control
The Dreamehome app allows you to:
- View and edit cleaning maps.
- Set virtual walls and no-go zones.
- Adjust suction power and water flow levels.
- Schedule cleaning tasks.
- Monitor cleaning progress and battery status.
Image 4.4: The Dreamehome app provides personalized cleaning control.
4.5 Voice Control
The Dreame D20 is compatible with popular voice assistants, including Alexa, Apple Siri, and Google Home. Connect your robot to your preferred voice assistant through the Dreamehome app to issue commands such as starting or stopping cleaning.
Image 4.5: Voice control compatibility with Alexa, Google Home, and Siri.
5. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your Dreame D20.
5.1 Dustbin Emptying
Empty the 700 ml dustbin after each cleaning cycle or when prompted by the app. Open the robot's top cover, remove the dustbin, and dispose of the contents.
5.2 Water Tank Refilling
Refill the 350 ml water tank with clean water before mopping. Do not use cleaning solutions not approved by Dreame, as they may clog the system.
5.3 Brush Cleaning
- Main Brush: Remove the main brush cover and lift out the brush. Use the cleaning tool to remove tangled hair and debris.
- Side Brush: Periodically check the side brush for tangled hair or debris and clean as needed.
Image 5.1: The HyperStream duo brush effectively reduces hair tangling.
5.4 Filter Cleaning
Tap the HEPA filter to remove dust. Rinse the filter with water if necessary, but ensure it is completely dry before re-installing.
5.5 Sensor Cleaning
Wipe all sensors (cliff sensors, wall sensors, charging contacts) with a soft, dry cloth to ensure proper operation.
6. Troubleshooting
If you encounter issues with your Dreame D20, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot not charging | Charging contacts are dirty or misaligned. Power adapter not connected. | Clean charging contacts. Ensure charging station is powered and robot is properly docked. |
| Robot stuck or lost | Obstacles in the path. Sensors are dirty. | Clear obstacles. Clean all sensors. Restart the robot. |
| Poor suction performance | Dustbin full. Filter clogged. Main brush tangled. | Empty dustbin. Clean or replace filter. Clean main brush. |
| Mopping not effective | Water tank empty. Mop pad dirty. Water outlet clogged. | Refill water tank. Clean or replace mop pad. Clean water outlet. |
| App connection issues | Incorrect Wi-Fi password. Router too far. Robot not in pairing mode. | Verify Wi-Fi credentials. Move robot closer to router. Reset Wi-Fi on robot and re-pair. |
7. Specifications
- Model Number: RLD35GA-BK
- Dimensions (L x W x H): 35 x 41 x 98.5 cm
- Weight: 5.9 kg
- Suction Power: 13,000 Pa (Vormax)
- Battery Capacity: 5200 mAh
- Runtime: Up to 285 minutes (4 hours and 45 minutes)
- Dustbin Capacity: 700 ml
- Water Tank Capacity: 350 ml
- Filter Type: HEPA
- Navigation: Smart Pathfinder (Laser Distance Sensor)
- Control: Dreamehome App, Voice Control (Alexa, Google Home, Siri)
- Voltage: 14.4 Volts
Image 7.1: The D20's extended battery life of up to 285 minutes with a 5200 mAh battery.
8. Warranty and Support
The Dreame D20 Robot Vacuum Cleaner comes with a standard manufacturer's warranty. For detailed warranty information, please refer to the warranty card included in your product packaging or visit the official Dreame website. For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact Dreame customer service through their official channels or the Dreamehome app.
Please note that information regarding spare parts availability is not provided in the product specifications.
