1. Introduction
Thank you for choosing the JOYWISE True Bone Conduction Open Ear Earbuds Model XX1. These earbuds are designed to provide a unique audio experience by transmitting sound through your cheekbones, allowing your ears to remain open to ambient sounds. This manual will guide you through the features, setup, and usage to ensure optimal performance and enjoyment.
2. Package Contents
Before you begin, please verify that all items are present in your package:
- JOYWISE G1 Earbuds x1
- User Manual x1
- USB-C Charging Cable x1
- Charging Case x1
3. Setup
3.1 Charging the Earbuds and Case
For first-time use, fully charge the earbuds and the charging case. Connect the provided USB-C cable to the charging port on the case and to a power source. The indicator lights on the case will show the charging status. A full charge typically takes approximately 2 hours.
3.2 Bluetooth Pairing
- Ensure the earbuds are charged and placed in the charging case.
- Open the charging case. The earbuds will automatically enter pairing mode, indicated by a flashing LED light on the earbuds.
- On your device (smartphone, tablet, computer), go to Bluetooth settings and turn Bluetooth on.
- Search for available devices and select "JOYWISE XX1" from the list.
- Once connected, the LED indicator on the earbuds will stop flashing, and your device will confirm the connection.
4. Operating Instructions
4.1 Wearing the Earbuds
The JOYWISE XX1 earbuds feature an open-ear design with flexible ear hooks for secure and comfortable placement. Position the bone conduction transducers on your cheekbones, just in front of your ears, with the ear hooks gently resting over your ears.
4.2 Button Controls
The earbuds feature intuitive button controls for managing audio playback and calls:
- Answer Call: Click either earbud button once.
- Reject Call: Long press either earbud button for 2 seconds.
- Voice Assistant: Triple click either earbud button to activate your device's voice assistant.
- Volume +/-: Long press the Right (R) earbud button for Volume +, Long press the Left (L) earbud button for Volume -.
- Play/Pause: Long press either earbud button for 2 seconds.
- Previous/Next Song: Double click the Left (L) earbud button for Previous Song, Double click the Right (R) earbud button for Next Song.
5. Maintenance
5.1 Cleaning
Regularly clean your earbuds with a soft, dry, lint-free cloth. Avoid using abrasive materials, alcohol, or chemical cleaners. Do not submerge the earbuds in water, despite their water resistance.
5.2 Storage
When not in use, store the earbuds in their charging case to protect them from dust, damage, and to keep them charged. Store in a cool, dry place away from extreme temperatures.
5.3 Water Resistance
The JOYWISE XX1 earbuds are IP68 water-resistant, meaning they are protected from spills, splashes, and light rain. They are suitable for sports and outdoor activities. However, they are not designed for swimming or prolonged submersion in water.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds do not turn on | Low battery | Charge the earbuds and charging case fully. |
| Cannot pair with device | Bluetooth off, out of range, or already paired | Ensure Bluetooth is on, earbuds are in pairing mode, and within 33 ft. Forget device on your phone and re-pair. |
| No sound or low volume | Volume too low, earbud placement, or connection issue | Adjust volume on earbuds and device. Ensure earbuds are correctly placed on cheekbones. Reconnect Bluetooth. |
| Sound quality is poor | Improper placement, interference | Adjust earbud position on cheekbones. Move away from sources of strong electromagnetic interference. |
| Earbuds vibrate during calls | High volume or sensitive placement | Lower call volume. Adjust placement slightly to find a comfortable spot. |
7. Specifications
- Model Name: XX1
- Connectivity Technology: Wireless (Bluetooth 5.4)
- Bluetooth Range: 33 Feet
- Audio Driver Type: Bone Conduction Driver
- Battery Life: 10 Hours (Single Charge), 30 Hours (with Charging Case)
- Charging Time: Approximately 2 Hours
- Water Resistance Level: IP68 Water Repellent
- Control Type: Button Control (Push Button, Touch)
- Ear Placement: Open Ear
- Material: Silicone, Titanium
- Item Weight: 3.84 ounces
- Headphones Jack: USB Type-C
- Frequency Response: 20 Hz
- Sensitivity: 96 dB
- Impedance: 32 Ohms
8. Warranty and Support
JOYWISE products are designed for reliability and performance. For warranty information, technical support, or customer service inquiries, please refer to the contact details provided on the product packaging or visit the official JOYWISE website. Please retain your proof of purchase for warranty claims.
