Product Overview
The Zojirushi GoCafe Insulated Stainless Steel Mug is designed to maintain beverage temperatures for extended periods. Its compact and lightweight construction makes it suitable for daily use and travel. The mug features a secure flip-lid with a safety lock to prevent accidental spills and an 18/8 stainless steel interior with a SlickSteel™ finish, ensuring durability and hygiene. This product is PFAS-free and BPA-free.

Image: Zojirushi GoCafe Insulated Stainless Steel Mugs in various colors.
Key Features:
- Vacuum Insulation: Keeps drinks hot or cold for hours.
- ReliaSeal Leak-Proof Design: Provides secure closure to prevent leaks.
- SlickSteel™ Interior: Polished 18/8 stainless steel, PFAS-free & BPA-free, resists corrosion and stains.
- CompactLight Construction: Designed for portability without added weight.
- Flip-Lid: Allows for easy one-handed sipping.
- Wide Opening: 1-7/8 inch opening for easy filling and cleaning.

Image: Certification logos indicating the product is PFAS-free and BPA-free.
Setup and Initial Use
Before first use, wash all components thoroughly. The lid can be disassembled for comprehensive cleaning.
Disassembling the Lid:
- Open the flip-lid.
- Locate the small tab or lever on the underside of the lid mechanism.
- Press or slide the tab to release the inner stopper and gasket assembly.
- Carefully remove all detachable parts.

Image: The lid of the mug separated into its main components for cleaning.
Reassembling the Lid:
- Ensure all parts are dry.
- Align the inner stopper and gasket assembly with the main lid.
- Press firmly until it clicks into place, ensuring a secure seal.
- Close the flip-lid and engage the safety lock.
Operating Instructions
Filling the Mug:
- Twist the lid counter-clockwise to remove it from the mug body.
- Pour your desired hot or cold beverage into the mug. Do not overfill; leave approximately 1 inch (2.5 cm) of space from the rim to prevent spills when closing the lid.
- Twist the lid clockwise until securely tightened.
Video: Official Zojirushi video demonstrating the features and use of the SM-VH Stainless Mug, including filling and drinking.
Drinking from the Mug:
- Slide the safety lock button to the unlocked position.
- Press the release button to open the flip-lid.
- Sip directly from the spout.
- After drinking, close the flip-lid and slide the safety lock button to the locked position to prevent accidental opening and leaks.

Image: The mug demonstrating superior heat retention with steam visible from the opening.
Maintenance and Cleaning
Proper cleaning ensures hygiene and extends the life of your Zojirushi mug. This mug is designed for hand washing only.
Cleaning the Mug Body:
- Wash the interior with a soft sponge or brush and mild dish soap.
- The SlickSteel™ finish resists stains and odors, making cleaning easier.
- Rinse thoroughly with warm water.
- Wipe the exterior with a soft, damp cloth. Do not immerse the entire mug body in water, especially if it has a painted exterior, as this can damage the vacuum insulation.
- Allow to air dry completely before reassembly or storage.

Image: Interior view of the mug, highlighting the SlickSteel™ finish for easy cleaning.
Cleaning the Lid Components:
- Disassemble the lid as described in the "Setup and Initial Use" section.
- Wash all individual lid components (main lid, stopper, gaskets) with mild dish soap and a soft brush. Pay attention to crevices where residue might accumulate.
- Rinse thoroughly under running water.
- Ensure all parts are completely dry before reassembling to prevent mold or mildew growth.
Important: Do not use abrasive cleaners, scrub brushes, or harsh chemicals, as these can damage the finish and seals. Do not boil the lid components or place them in a dishwasher.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Mug leaks | Lid not tightened properly; lid components not assembled correctly; gaskets are worn or missing. | Ensure the lid is twisted on securely. Check that all lid components (stopper, gaskets) are correctly installed and not damaged. Replace worn gaskets if necessary. |
| Beverage does not stay hot/cold | Lid not closed or sealed properly; mug damaged (e.g., dented, compromising vacuum insulation). | Verify the flip-lid is fully closed and the safety lock is engaged. Ensure the main lid is tightly screwed onto the mug body. If the mug has been dropped or damaged, the vacuum insulation may be compromised, and the mug may need replacement. |
| Unpleasant odor or taste | Incomplete cleaning; residue buildup. | Disassemble all lid parts and clean thoroughly as per "Maintenance and Cleaning" instructions. Use a mild detergent and rinse well. For persistent odors, a mixture of baking soda and water can be used for soaking (ensure to rinse thoroughly afterward). |
Specifications
- Model Name: Stainless Mug
- Model Number: SM-VH48-PZ
- Capacity: 16 ounces (0.48 liters)
- Material: Stainless Steel (18/8 interior)
- Color: Pink Sakura
- Product Dimensions: 3.13"W x 7.88"H
- Item Weight: 9 ounces
- Included Components: Mug and Lid
- Special Features: Fits most car cup holders, Lightweight, Lockable Lid, PFAS-free & BPA-free
- Care Instructions: Hand Wash Only

Image: Diagram explaining the vacuum insulation principle for temperature retention.
Safety Information
- Hot Beverages: Exercise caution when consuming hot beverages to prevent burns. Do not shake the mug vigorously with hot liquids, as pressure buildup can cause the lid to open unexpectedly.
- Carbonated Drinks: Do not fill with carbonated beverages, as pressure buildup can cause the lid to open unexpectedly or damage the mug.
- Dairy Products: Do not keep dairy products or perishable liquids in the mug for extended periods, as this can lead to spoilage and bacterial growth.
- Microwave/Freezer: Do not place the mug in a microwave, oven, or freezer.
- Children: Keep out of reach of small children, especially when containing hot liquids.
- Chemical Warning: WARNING: Cancer and Reproductive Harm (as per product description).
Warranty and Support
For warranty information or product support, please refer to the official Zojirushi website or contact their customer service directly. Keep your purchase receipt as proof of purchase.
You can visit the official Zojirushi store for more information: Zojirushi Store





