Introduction
This manual provides comprehensive instructions for setting up, operating, and maintaining your Divoom Times Frame 10.1" Floating WiFi Digital Picture Frame. Please read this manual thoroughly before use to ensure optimal performance and longevity of your device.
Package Contents
Verify that all items are present in the package:
- Divoom Times Frame Digital Picture Frame
- USB-C Power Cable
- User Manual (this document)
- Note: A 20V power adapter is required and may be sold separately.
Product Overview
The Divoom Times Frame is a 10.1-inch HD digital picture frame featuring a unique transparent display that creates a 3D floating visual effect. It connects via Wi-Fi, allowing you to share photos and videos through a dedicated mobile application. The device also offers customizable clock faces, real-time information displays, and access to a pixel art community. Please note that the display is designed for portrait orientation only and does not feature a touchscreen interface.

Image 1: Divoom Times Frame with its companion mobile application interface.
Setup
1. Power Connection
- Connect the provided USB-C power cable to the Divoom Times Frame.
- Plug the other end of the USB-C cable into a compatible 20V power adapter. Ensure the adapter provides sufficient power for optimal operation.
- The device will power on automatically.
2. App Installation and Account Creation
- Download the official Divoom app from your smartphone's app store (iOS or Android).
- Open the app and follow the on-screen instructions to create a new user account or log in if you already have one.
3. Connecting to Wi-Fi
- On the Divoom Times Frame, navigate to the Wi-Fi settings using the physical controls (buttons/dials).
- Select your desired Wi-Fi network from the list.
- Enter the Wi-Fi password.
- Confirm the connection. The frame should indicate a successful connection.
4. Pairing with the App
- Within the Divoom app, select the option to add a new device.
- Follow the app's instructions to pair your smartphone with the Divoom Times Frame. This typically involves scanning a QR code displayed on the frame or selecting the device from a list of nearby devices.
- Once paired, you can begin uploading content and customizing settings.
Operating Your Divoom Times Frame
Uploading Photos and Videos
Use the Divoom app to upload photos and videos directly to your Times Frame. The frame features 64GB of internal storage, capable of storing a large volume of media without subscription fees.
- Open the Divoom app on your smartphone.
- Navigate to the photo/video upload section.
- Select the media you wish to upload from your device's gallery.
- Confirm the upload. Media will appear on your Times Frame once transferred.

Image 2: Remote photo and video sharing capability of the Divoom Times Frame.
Customizing Clock Faces and Widgets
The Divoom Times Frame supports over 400 customizable clock faces and various widgets to display real-time information such as weather, stock updates, and reminders.
- Access the "Clock Gallery" or "Widget" section within the Divoom app.
- Browse available designs and information displays.
- Select your preferred clock face or widget and apply it to your frame.

Image 3: The Divoom Times Frame displaying a customizable clock face in a home setting.
Pixel Art Community
Engage with the Divoom pixel art community to create, share, and discover unique digital art. The app provides tools for AI-powered DIY pixel art creation.
- Explore the "Pixel Art" section in the Divoom app.
- Browse creations from other users or use the editor to design your own.
- Sync your chosen pixel art to display on your Times Frame.

Image 4: The Divoom Times Frame showcasing pixel art, with the app displaying the pixel art community interface.
Maintenance
Cleaning the Display
- Ensure the device is powered off and unplugged before cleaning.
- Use a soft, lint-free cloth, slightly dampened with water or a screen-safe cleaning solution.
- Gently wipe the display surface. Avoid harsh chemicals or abrasive materials.
Software Updates
Periodically check the Divoom app for available firmware updates for your Times Frame. Updates can improve performance, add new features, and enhance security.
- Open the Divoom app and navigate to device settings.
- Look for a "Firmware Update" or "Software Update" option.
- Follow the on-screen instructions to download and install any available updates. Ensure the device remains powered during the update process.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Power cable not connected properly; insufficient power from adapter. | Ensure the USB-C cable is securely connected. Verify the power adapter provides 20V output. Try a different power outlet. |
| Cannot connect to Wi-Fi. | Incorrect Wi-Fi password; out of range; network issues. | Double-check the Wi-Fi password. Move the frame closer to the router. Restart your router and the Times Frame. Ensure your Wi-Fi network is 2.4GHz compatible if applicable. |
| Photos/Videos not uploading. | Poor Wi-Fi connection; app not paired; insufficient storage. | Verify stable Wi-Fi connection. Ensure the frame is correctly paired with the Divoom app. Check available storage on the frame (64GB internal). |
| Display is dim or unresponsive. | Brightness settings; software glitch. | Adjust brightness settings via the app. Restart the device by unplugging and replugging the power cable. |
Specifications
| Brand | Divoom |
| Model | Times Frame (B0FD7C27JR) |
| Display Size | 10.1 inches |
| Resolution | 1080p |
| Internal Storage | 64GB |
| Connectivity | Wi-Fi |
| Compatible Devices | Smartphone (iOS & Android App) |
| Power Source | Corded Electric (20V recommended) |
| Product Dimensions | 10 x 5.5 x 0.99 inches |
| Item Weight | 3.41 pounds |
Warranty Information
Divoom products are covered by a limited manufacturer's warranty. For specific details regarding warranty coverage, duration, and terms, please refer to the warranty card included with your product or visit the official Divoom website. Keep your proof of purchase for warranty claims.
Customer Support
For technical assistance, troubleshooting beyond this manual, or general inquiries, please contact Divoom customer support:
- Website: www.divoom.com
- Email: Refer to the Divoom website for the most current support email address.
- Phone: Refer to the Divoom website for available phone support numbers.





