ORICO 2 Bay Hard Drive Enclosure (Model 9728C3) User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your ORICO 2 Bay Hard Drive Enclosure (Model 9728C3). This device is designed to house two 2.5-inch or 3.5-inch SATA I/II/III hard drives or SSDs, providing external storage and backup capabilities with a USB Type-C interface.

2. Package Contents

Please verify that all items listed below are included in your package. If any items are missing or damaged, please contact customer support.

• ORICO 2 Bay DAS Enclosure (Model 9728C3)
• 1-meter USB-C 2-in-1 Data Cable
• 12V/4A Power Adapter
• User Manual
• Screw Set

Image: Contents of the ORICO 2 Bay Hard Drive Enclosure package, including the enclosure, cables, power adapter, screw set, and user manual.

3. Product Features

• Dual Bay Design: Supports two 2.5-inch or 3.5-inch SATA I/II/III HDDs/SSDs.
• High Capacity: Each bay supports up to 22TB, for a total capacity of 44TB.
• USB 3.1 Gen1 Type-C Interface: Provides up to 5Gbps data transfer speed.
• Plug and Play: No driver installation required for most operating systems.
• Wide Compatibility: Compatible with Windows, Mac OS, and Linux systems.
• Efficient Cooling: Built-in 60mm silent fan and ventilation holes for optimal heat dissipation.
• Smart Sleep Function: Automatically enters sleep mode after 10 minutes of inactivity to conserve energy and extend drive lifespan.
• Tool-Free Access: Press-to-open design for easy hard drive installation and replacement.
• External Power Supply: Includes a 12V/4A power adapter for stable operation.

Image: A visual representation of the ORICO 2 Bay Enclosure's 44TB maximum capacity, showing estimated storage for photos, music, and movies.

4. Setup Guide

4.1 Hard Drive Installation

1. Ensure the enclosure is powered off and disconnected from your computer.
2. Gently press the top cover of the enclosure to release and open it.
3. Slide out the drive trays from the enclosure.
4. Place your 2.5-inch or 3.5-inch SATA HDD/SSD into the drive tray. Secure the drive to the tray using the provided screws.
5. Slide the loaded drive tray back into the enclosure until it clicks into place.
6. Close the top cover of the enclosure.

Image: The ORICO 2 Bay Enclosure with its top cover open, showing the internal drive bays and how 2.5-inch SSDs, 2.5-inch HDDs, and 3.5-inch HDDs are inserted into the trays.

4.2 Connecting to Your Computer

1. Connect one end of the provided USB-C 2-in-1 data cable to the Type-C port on the ORICO enclosure.
2. Connect the other end of the data cable to an available USB-A or USB-C port on your computer.
3. Connect the 12V/4A power adapter to the power input port on the enclosure, then plug the adapter into a power outlet.
4. Power on the enclosure using the power button (if available). The indicator lights will illuminate.

The enclosure is compatible with various devices and operating systems, including PCs, laptops, tablets, smartphones, game consoles, smart TVs, and routers, running Windows, Mac OS, Chrome OS, or Android.

Image: Diagram illustrating the ORICO 2 Bay Enclosure connecting to various devices like PCs, laptops, tablets, and smartphones, and its compatibility with Windows, Mac OS, Chrome OS, and Android operating systems.

5. Operation

5.1 Initializing New Hard Drives

If you are using new hard drives, they may need to be initialized, partitioned, and formatted before they can be used.

• Windows: Open Disk Management (Right-click "This PC" > "Manage" > "Disk Management"). Locate the new drive, right-click it, and select "Initialize Disk." Follow the prompts to create a new simple volume and format it.
• Mac OS: Open Disk Utility (Applications > Utilities > Disk Utility). Select the new drive, click "Erase," choose a format (e.g., APFS or Mac OS Extended), and confirm.

5.2 Data Transfer

Once the hard drives are recognized by your system, you can drag and drop files to and from the drives as you would with any other storage device. The enclosure supports USB 3.1 Gen1 speeds, offering theoretical transfer rates up to 5Gbps, with real-world read/write speeds around 260MB/s.

Image: A computer screen displaying measured read/write speeds of approximately 260 MB/s, demonstrating the high-speed data transfer capability of the ORICO 2 Bay Enclosure.

Note: If multiple disks are used simultaneously, the transfer speed may be slightly reduced.

5.3 Smart Sleep Function

The enclosure features a smart sleep technology. If there is no data activity for approximately 10 minutes, the hard drives will automatically enter sleep mode. This reduces power consumption and helps to prolong the lifespan of your hard drives. The drives will wake up automatically upon access.

6. Maintenance

6.1 Heat Dissipation

The ORICO 9728C3 is equipped with a built-in 60mm silent fan and large ventilation holes to ensure optimal heat dissipation. This design helps maintain stable operating temperatures for your hard drives, enhancing their safety and the overall durability of the unit.

Image: The ORICO 2 Bay Enclosure on a desk, with arrows indicating airflow through the ventilation system and a graphic highlighting the 48W power supply, emphasizing stable and durable operation.

6.2 Cleaning

To ensure proper airflow and prevent dust buildup, periodically clean the exterior of the enclosure with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials. Ensure the device is powered off and unplugged before cleaning.

7. Troubleshooting

7.1 Enclosure Not Detected

• Ensure the power adapter is securely connected to both the enclosure and a working power outlet.
• Verify the USB data cable is firmly connected to both the enclosure and your computer's USB port.
• Try a different USB port on your computer.
• Test with a different USB cable if available.
• Ensure the hard drives are properly seated in their trays and the enclosure cover is closed.
• For new drives, ensure they are initialized and formatted (refer to Section 5.1).

7.2 Slow Data Transfer Speeds

• Ensure you are connected to a USB 3.0/3.1/3.2 port on your computer for optimal performance. Connecting to a USB 2.0 port will result in significantly lower speeds.
• The actual transfer speed depends on the speed of your hard drives. Older HDDs will be slower than modern SSDs.
• Avoid transferring multiple large files simultaneously, as this can divide bandwidth.
• Ensure your computer's drivers (especially USB drivers) are up to date.

7.3 Drives Not Spinning Up

• Check the power adapter connection.
• Ensure the hard drives are correctly installed in the trays.
• Test with a different hard drive to rule out a drive issue.

8. Specifications

9. Warranty and Support

ORICO products typically come with a standard manufacturer's warranty. Please refer to the warranty card included in your package or visit the official ORICO website for detailed warranty terms and conditions.

For technical support, product inquiries, or warranty claims, please contact ORICO customer service through their official website or the contact information provided in your product documentation.

Manufacturer: SHENZHEN ORICO TECHNOLOGIES CO.,LTD