Samsung QN43QN90FA 43-inch Neo QLED 4K Smart TV and HW-Q800F 5.1.2 Ch Soundbar User Manual

1. Introduction

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Samsung QN43QN90FA 43-inch Neo QLED 4K Smart TV and HW-Q800F 5.1.2 Ch Soundbar. Please read this manual thoroughly before using your new products to ensure safe and optimal performance.

Image 1.1: The Samsung QN43QN90FA 43-inch Neo QLED 4K Smart TV bundled with the HW-Q800F 5.1.2 Ch Soundbar.

2. Key Features

The Samsung QN43QN90FA TV and HW-Q800F Soundbar bundle offers advanced technology for an immersive entertainment experience:

• NQ4 AI Gen3 Processor: Utilizes AI for enhanced 4K picture quality and dynamic sound.
• 4K AI Upscaling Pro: Content is upscaled to 4K resolution for improved viewing.
• Glare Free Display: Minimizes reflections for clear viewing in various lighting conditions.
• Neo Quantum HDR: Provides expanded contrast and bright visuals in 4K clarity.
• True 5.1.2Ch Sound: Delivers next-level surround sound.
• Wireless Dolby Atmos: Offers legendary 3D sound without the need for physical cables between the TV and soundbar.

Visual Features

Image 2.1: Illustration of 4K AI Upscaling Pro, which transforms content to sharp, smooth 4K using 128 neural networks.

Image 2.2: Comparison showing the effectiveness of the Glare Free screen, reducing distracting reflections.

Audio Features

Image 2.3: The Samsung HW-Q800F Q Series Soundbar, subwoofer, and remote control.

Image 2.4: Visual representation of Wireless Dolby Atmos, providing immersive 3D sound from the soundbar.

Product Videos

3. Setup Guide

3.1 Unboxing

Carefully remove the TV and soundbar from their packaging. Ensure all components and accessories are present before proceeding. Retain packaging for future transport or service needs.

3.2 TV Placement

Choose a suitable location for your TV. It can be placed on a flat, stable surface using the included stand, or mounted on a wall using a compatible VESA 200mm x 200mm wall mount (sold separately). Ensure adequate ventilation around the TV.

3.3 Soundbar Placement

Position the soundbar directly in front of your TV, centered, for optimal audio alignment. The subwoofer can be placed anywhere in the room, preferably near the soundbar, for enhanced bass.

3.4 Connections

• Power: Connect the power cords to the TV and soundbar, then plug them into a wall outlet.
• HDMI: Connect the TV to the soundbar using an HDMI cable (HDMI ARC/eARC port recommended for best audio quality). Additional devices like gaming consoles or Blu-ray players can be connected to the TV's other HDMI ports.
• Network: Connect the TV to your home network via Wi-Fi 5 or an Ethernet cable for Smart TV features and updates.
• Bluetooth Audio: For wireless audio streaming, pair Bluetooth-enabled devices with the TV or soundbar.

4. Operating Instructions

4.1 Power On/Off

Press the Power button on the remote control to turn the TV and soundbar on or off. The soundbar will typically power on/off automatically with the TV when connected via HDMI ARC/eARC.

4.2 Smart Hub Navigation

Access the Smart Hub by pressing the Home button on your remote. Use the directional pad to navigate through various apps (Netflix, Prime Video, Hulu, Disney+, Apple TV, YouTube, etc.) and connected devices. Select an app or input source by pressing the Enter button.

4.3 Soundbar Control

Use the TV remote or the soundbar's dedicated remote to adjust the volume. Explore different sound modes (e.g., Standard, Surround, Game) through the soundbar settings to optimize your audio experience.

5. Maintenance

5.1 Screen Cleaning

To clean the TV screen, gently wipe it with a soft, dry microfiber cloth. For stubborn smudges, lightly dampen the cloth with distilled water or a specialized screen cleaner. Avoid using harsh chemicals, abrasive materials, or direct spraying onto the screen.

Image 5.1: A screen cleaning kit, including spray and microfiber cloths, suitable for maintaining your TV screen.

5.2 Soundbar Care

Wipe the soundbar and subwoofer with a soft, dry cloth to remove dust. Do not use liquid cleaners directly on the speakers. Ensure vents are clear of obstructions for proper airflow.

6. Troubleshooting

If you encounter issues with your Samsung TV or soundbar, refer to the following common solutions:

• No Power: Check if the power cords are securely connected to both the device and the wall outlet. Try a different outlet.
• No Picture: Ensure the correct input source is selected on the TV. Check HDMI cable connections.
• No Sound: Verify the soundbar is powered on and connected correctly. Check TV audio output settings to ensure sound is routed to the soundbar. Adjust volume on both devices.
• Remote Not Working: Replace batteries in the remote. Ensure there are no obstructions between the remote and the device.
• Smart TV Apps Not Loading: Check your internet connection. Restart the TV by unplugging it for a few minutes and plugging it back in.

For more detailed troubleshooting, consult the full digital manual available on the Samsung support website.

7. Specifications

8. Warranty Information

Samsung products are covered by a limited manufacturer's warranty. For specific details regarding the warranty period, coverage, and terms for your QN43QN90FA TV and HW-Q800F Soundbar, please refer to the warranty card included in your product packaging or visit the official Samsung support website. Keep your proof of purchase for warranty claims.

9. Customer Support

For technical assistance, product inquiries, or service requests, please contact Samsung Customer Support through the following channels:

• Online Support: Visit the official Samsung support website for FAQs, troubleshooting guides, and software downloads.
• Phone Support: Refer to your product documentation for regional customer service phone numbers.
• Live Chat: Available on the Samsung support website during business hours.

When contacting support, please have your TV and soundbar model numbers (QN43QN90FA, HW-Q800F) and serial numbers ready.