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Installation Guide for SAMSUNG models including: QN800D 8K Smart Neo QLED TV, QN800D, 8K Smart Neo QLED TV, Neo QLED TV, QLED TV
Samsung QN75QN800D (75") QN800D 8K Smart Neo QLED TV with HDR at Crutchfield
Samsung QN65QN800D (65") QN800D 8K Smart Neo QLED TV with HDR at Crutchfield
File Info : application/pdf, 20 Pages, 2.67MB
DocumentDocumentUnpacking and Installation Guide
One Connect
BN68-18069A-01
1
Scan this QR code with your smart phone to see helpful videos.
x 4
(M4 x L12)
x 4
(M4 x L12)
One Connect Cable x 2
Power Cable
One Connect
x 2
User Manual / Regulatory Guide
Samsung Smart Remote
HOLDER-BOLT x 3 (65" only)
2
4
5
x 4
(M4 x L12)
3
x 4
(M4 x L12)
6
7
x 2
8
9
* When installing the TV as wallmount, You can place the One Connect Box as shown below. (65" only) * When installing the TV as wallmount using Auto Rotating wallmount, Don't place the One Connect Box on back of the TV.
6 inches
HOLDER-BOLT x 3 (65" only)
[ When installing the TV as stand, Don't place the One Connect Box on back of the TV.
55QN7**C
65QN7**C 65QN8**C 65QN8**D 65QN9**C * : 0~9, A~Z
48.2 inches 27.8 inches (1224.8 mm) (705.3 mm)
56.8 inches 32.6 inches (1443.7 mm) (828.4 mm)
56.8 inches 32.6 inches (1443.7 mm) (828.4 mm)
56.4 inches 32.3 inches (1433.1 mm) (819.9 mm)
0.7 inches (17.9 mm)
0.7 inches (17.9 mm)
0.7 inches (17.2 mm)
0.6 inches (15.2 mm)
30.5 inches (775.4 mm)
35.4 inches (898.2 mm)
35.4 inches (898.2 mm)
35.1 inches (892.7 mm)
10.5 inches (267.9 mm)
10.5 inches (267.9 mm)
10.5 inches (267.9 mm)
10.5 inches (267.9 mm)
54.6 inches 64.5 inches 64.5 inches 64.5 inches
36.2 lbs (16.4 kg)
49.4 lbs (22.4 kg)
49.6lbs (22.5 kg)
49.4 lbs (22.4 kg)
58.4 lbs (26.5 kg)
71.7 lbs (32.5 kg)
71.9 lbs (32.6 kg)
71.7 lbs (32.5 kg)
55QN7**C 65QN7**C 65QN8**C 65QN8**D 65QN9**C * : 0~9, A~Z
VESA x (mm)
(mm)
400 x 300
5-6
+
x 4
(mm) (inches) (inches) (inches)
7.2
16.1
8.4
8.6
20.5
12.0
M8
1.25
8.6
20.5
12.0
8.4
20.3
11.8
: Wall-Mount Bracket
Simple User Guide
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
Serial No.
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
Figures and illustrations are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.
Contact SAMSUNG WORLD WIDE Samsung Service Center
1-800-SAMSUNG (726-7864)
Website www.samsung.com/us/support
Accessibility contact information in U.S.A. : accessibility@sea.samsung.com
Address Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
If you experience issues, please do not take the TV back to the store. In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.com or www.samsung. com/spsn for support and warranty service.
© 2024 Samsung Electronics Co., Ltd. All rights reserved.
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Before Reading This Simple User Guide
This TV comes with this Simple User Guide and an embedded User guide ( > (left directional button) > Settings > Support > Open User guide). On the website (www.samsung.com), you can download the manuals and see its contents on your PC or mobile device.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
This symbol indicates that this product has included important literature concerning operation and maintenance.
Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).
AC voltage: Rated voltage marked with this symbol is AC voltage.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Caution. Consult instructions for use: This symbol instructs the user to consult the Simple User Guide for further safety related information.
Power
Do not overload wall outlets, extension cords, or adapters beyond their voltage and capacity. It may cause fire or electric shock. Refer to the power specifications section of the manual or the power supply label on the product for voltage and amperage information.
Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
Never insert anything metallic into the open parts of this apparatus. This may cause electric shock.
To avoid electric shock, nevertouch the inside of this apparatus. Only a qualified technician should open this apparatus.
Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it unplug it immediately and contact an authorized dealer or Samsung service center.
To protect this apparatus from a lightning storm, orto leave it unattended and unused for a long time, be sure to unplug it from the wall outlet and disconnect the antenna or cable system. Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat by causing the insulation to deteriorate.
Use only a properly grounded plug and wall outlet. An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
Installation
Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
Do not place any objects (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
Do not expose this apparatus to rain or moisture. Be sure to contact an authorized Samsung service center
for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV. Do not expose this apparatus to dripping or splashing.
Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. If it is not correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.
To orderthe Samsung wall mount kit, contact Samsung service center at 1-800-SAMSUNG (1-800-726-7864).
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.
You can install yourwall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
When installing a wall mount kit, we recommend you fasten all four VESA screws.
If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical region.)
Do not mount the TV at more than a15 degree tilt. Standard dimensions forwall mount kits are shown in the
table on the Unpacking and Installation Guide.
Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.
Do not use screws that are longerthan the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
Forwall mounts that do not complywith the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
Always have two people mount the TV onto a wall. For 82 inch or larger models, have four people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV *and One Connect Box, maintain a distance of at least 4 inches (10 cm) between the TV *and One Connect Box with other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature. *: One Connect Box Supported Model Only When you install your TVwith a stand or a wall mount, we
strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
Safety Precaution
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-tip device, refer to "Preventing the TV from falling."
WARNING: Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries can be avoided by taking simple precautions such as:
Always use cabinets or stands or mounting methods recommended by Samsung.
Always use furniture that can safely support the television set.
Always ensure the television set is not overhanging the edge of the supporting furniture.
Always educate about the dangers of climbing on furniture to reach the television set or its controls.
Always route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
Never place a television set in an unstable location. Never place the television set on tall furniture (for
example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support. Never place the television set on cloth or other materials that may be located between the television set and supporting furniture. Never place items that might tempt to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed. If the existing television set is going to be retained and relocated, the same considerations as above should be applied. When you have to relocate or lift the TV for replacement or cleaning, be sure not to pull out the stand.
Preventing the TV from falling
: Wall-anchor (not supplied) 1. Using the appropriate screws, firmly fasten a set of
brackets to the wall. Confirm that the screws are firmly attached to the wall. You may need additional material such as wall anchors
depending on the type of wall. 2. Using the appropriately sized screws, firmly fasten a set of
brackets to the TV. Forthe screw specifications, referto the standard
screw part in the table on the Unpacking and Installation Guide. 3. Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly. Install the TV nearthe wall so that it does not fall backwards. Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.
Precautions when installing the TV with a stand
(The Frame Series only) When you install the TV with a stand, avoid placing the stand on the back part of the table surface. Failure to do so may cause the motion sensor at the bottom of the TV not to work properly.
Operation
This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
Store the accessories (remote control, batteries, or etc.) in a location safely out of the reach.
Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service center.
Do not dispose of remote control or batteries in a fire. Do not short-circuit, disassemble, or overheat the
batteries. CAUTION: There is danger of an explosion if you replace
the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type. WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
Caring for the TV
To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
Do not spraywater or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.
Internet security
Samsung takes a number of steps to protect its Internetcompatible Smart TVs against unauthorized incursions and hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In addition, the TV's operating system has adopted controls to prevent the installation of unauthorized applications. Although we take steps to protect your Smart TV and personal information, no Internet-connected device or transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV, secure your Internet connection, and minimize the risk of unauthorized access. These steps are listed below: When Samsung releases software updates to improve
the security of your TV, you should promptly install these updates. To automatically receive these updates, turn on Auto Update in the TV's menu ( > (left directional button) > Settings > Support > Software Update > Auto Update). When an update is available, a popup message appears on the TV screen. Accept the software download and update by selecting Yes when prompted. Take steps to secure your wireless access point and network. Your access point's manual should provide additional details about how to implement the following measures: Secure yourwireless access point's management
settings with a unique password to prevent unauthorized changes to security related settings. Implement standard encryption (e.g., WPA2 encryption) on your wireless access point to secure your wireless network signal. Secure access to yourwireless network with a hard-toguess password. Confirm your access point's firewall setting is enabled (if applicable). Make sure that all your Internet-connected devices are behind your network's firewall. If your access point or modem has a standby mode button, use it to disconnect your home network from the Internet when it is not in use. Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.).
If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote session, do NOT accept.
Do not visit suspicious websites and do not install any suspicious programs. We recommend that users install only those authorized apps provided by Samsung through Samsung Smart Hub.
01 Connecting the TV to the One Connect Box
(One Connect Box Supported Model only)
For more information about how to connect via the One Connect Box, refer to Unpacking and Installation Guide.
Do not use the One Connect Box in the upside-down or upright position.
Take care not to subject the cable to any of the actions below. The One Connect Cable contains a power circuit.
Pressing Electric
Bending Twisting Pulling
on
shock
CLASS 1 LASER PRODUCT (The Frame Series only) Caution - Invisible laser radiation when open. Do not stare
into beam. Do not bend the One Connect Cable excessively. Do not
cut the cable. Do not place heavy objects on the cable. Do not disassemble either of the cable connectors. Caution - Use of controls, adjustments, orthe performance of procedures other than those specified herein may result in hazardous radiation exposure.
Using the One Connect cable holder
(QN8**D, QN9**D, S95D Series only) You can use the One Connect cable holder to tidy up the cables while installing the wall mount.
02 Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment. You will need a Samsung Account to access our network-
based smart services. If you choose not to log in, you will only get a connection to terrestrial TV (applicable to devices with tuners only) and external devices, e.g. via HDMI. When installing the 43LS03D model as a wall mount, it can be installed vertically and used. Some features may not support portrait mode orfull
screen. The initial setup is optimized for landscape mode.
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On. The position and shape of the buttons at the bottom of
the TV may differ depending on the model. The screen may dim if the protective film on the
SAMSUNG logo or the bottom of the TV is not removed. If protective film is attached, remove the film.
Control menu TV Controller button / Remote control sensor / Microphone switch / *Motion Sensor TV Controller button / Remote control sensor Microphone switch *In Art mode, the Remote control sensor at the bottom of the TV remains off. *: The Frame Series only
How to turn on and off the Microphone
Type A
Type B
Type C
Type D
: On/Off Switch You can turn on or off the microphone by using the switch at the bottom or rear bottom of the TV. If microphone is turned off, All voice and sound features using microphone are not available. This function is supported only in Q7*D/Q8*D/QN8*D/
QN9*D/QN8**D/QN9**D/S8*D/S9*D/The Frame Series. The position and shape of the microphone switch may
differ depending on the model. During analysis using data from the microphone, the data
is not saved.
03 Troubleshooting and Maintenance
Troubleshooting
For more information, refer to "Troubleshooting" in the User guide.
> (left directional button) > Settings > Support > Open User guide > Troubleshooting If none of the troubleshooting tips apply, please visit "www. samsung.com" and click Support or contact the Samsung service center. This panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update functions on the TV's menu ( > (left directional button) > Settings > Support > Software Update > Update Now or Auto Update).
The TV won't turn on.
Make sure that the power cord is securely plugged into the product and the wall outlet.
Make sure that the wall outlet is working and the remote control sensor at the bottom of the TV is lit and glowing a solid red.
Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to "The remote control does not work."
The remote control does not work.
Check if the remote control sensor at the bottom of the TV blinks when you press the button on the remote control. DU7 Series: If it does not blink, replace the remote control's batteries. Make sure that the batteries are installed with their poles (+/) in the correct direction. Alkaline batteries are recommended for longer battery life. Other models: When the remote's battery is discharged, charge the battery using the USB charging port (C-type), or turn over the remote to expose the solar cell to light.
Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5-1.8 m) away.
If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. To pair a Samsung Smart Remote, press the and buttons together for 3 seconds.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to >
(left directional button) > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization. The eco sensor is located at the bottom of the TV. Do
not block the sensor with any object. This can decrease picture brightness.
04 Specifications and Other Information
Specifications
Display Resolution QN8**D/QN9**D Series: 7680 x 4320 Other models: 3840 x 2160
Sound (Output) DU7/DU8/Q6*D/Q7*D Series: 20 W Q8*DA/QN85DB/S90DA Series: 40 W Q8*DD/QN85DD/QN87D/S90DD Series: 60 W QN90D Series (43"): 20 W, QN90D Series (50"): 40 W QN90DA Series (55"-98"): 60 W QN90DD Series (55"-98"): 70 W QN95D/QN800D/S95D Series: 70 W QN850D/QN900D Series: 90 W LS03D Series (43"-50"): 20 W, LS03D Series (55"-85"): 40 W
Operating Temperature 50 °F to 104 °F (10 °C to 40 °C) Operating Humidity 10 % to 80 %, non-condensing Storage Temperature -4 °F to 113 °F (-20 °C to 45 °C) Storage Humidity 5 % to 95 %, non-condensing
Notes This device is a Class B digital apparatus. For information about the power supply, and more
information about power consumption, refer to the information on the label attached to the product. On most models, the label is attached to the back of
the TV. (On some models, the label is inside the cover terminal.) On One Connect Box models, the label is attached to the bottom of the One Connect Box. To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps) * Shielded Twisted Pair The images and specifications of the Unpacking and Installation Guide may differ from the actual product.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
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About the Samsung SolarCell Remote (Samsung Smart Remote)
The Accessibility Shortcuts button on your remote
provides easy access to the accessibility functions on
your TV.
For more information, refer to the next page.
1
Press and hold the Volume button to display the
Accessibility Shortcuts menu.
2
For battery recycling go
3
to call2recycle.org; or call
1-800-822-8837
* CC/VD works the same as CC/AD. The marked name can be changed to CC/AD.
4
Solar Cell Expose to light when the remote is not in use. This will extend the remote's operating time.
USB port (C-type) for charging Used for quick charging. The LED on the front will light when charging. When the battery is fully charged, the LED will turn off.
The USB Cable is not provided.
Fire or explosion may occur, resulting in damage to the remote control or personal injury. Do not apply shock to the remote control. Be careful not to let foreign substances such as metal, liquid, or dust come in contact with the charging terminal of the remote control. When the remote control is damaged oryou smell smoke or burning fumes, immediately stop operation and then repair it at the Samsung service center. Do not arbitrarily disassemble the remote control. Be careful not to let infants or pets suck or bite the remote control. Fire or explosion may occur, resulting in damage to the remote control or personal injury.
Button (Power)
1 MIC / LED
(Voice Assistant)
(Settings - Number Color button) 2 Directional button (up, down, left, right) 3 Select
(Return) (Smart Hub) (Play/pause)
(Volume) (Channel) 4 Launch app button + (Pairing)
Description
Press to turn the TV on or off. For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to switch to the Home screen. Press and hold to turn off the TV completely.
Used as MIC when using voice recognition with the remote control. When charging the remote control via the USB port, the LED is lit if charging is in progress. When charging is complete, the LED is turned off.
Do not impact the MIC hole or use a sharp object to poke into the hole. Runs Voice Assistant. Press and hold the button, say a command, and then release the button to run Voice Assistant.
The supported Voice Assistant's languages and features may differ by geographical region. [ Keep the remote more than 0.6 inches (15.24 mm) from yourface when using and speaking to Voice
Assistant through the mic on the remote.
You can access Settings menu / virtual numeric pad / Color buttons / Option pad / SmartThings app directly. Accessing the SmartThings app using this button may not be supported, depending on the model. Use this button to access additional options that are specific to the feature in use. Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter numeric values. Select numbers and then select Done or Enter Number to enter a numeric value. Use to change the channel, enter a PIN, enter a ZIP code, etc.
Use to navigate the menu or move the focus to highlight items on the Home Screen.
Selects or runs a focused item. When pressed while you are watching a broadcast program, detailed program information appears.
Press to return to the previous menu. When pressed for1 second or more, the running function is terminated. When pressed while you are watching a program, the previous channel appears.
Press to switch to the Home Screen.
When pressed, the playback controls appear. Using these controls, you can control the media content that is playing. To use Game Bar, press and hold the button in Game Mode.
Game Bar may not be supported depending on the model or geographical area. Move the button up or down to adjust the volume. To mute the sound, press the button.
may not be present, depending on the model. Move the button up or down to change the channel. To see the Guide screen, press the button. When pressed for1 second or more, the Channel List screen appears. Press and hold the button up or down to quickly change the channel.
Launch the app indicated by the button. Available apps may differ depending on the geographical area or contents provider.
If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.
Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance mayvarywith the wireless environmental conditions.
The images, buttons, and functions of the Samsung Smart Remote may differwith the model or geographical area. The Universal Remote function operates normally onlywhen you use the Samsung Smart Remote that comes with the TV. It is recommended to use an original Samsung charger. Otherwise, it may cause performance degradation orfailure of the product. In this
case, the warranty service is not applicable. When the remote control does not work due to low battery, charge it by using the USB-C type port. If the orientation of the remote control is incorrect, some TV models may display an alert asking users to hold it correctly. To turn off the
alert, access Remote Grip Sensor ( > (left directional button) > Settings > All Settings > General & Privacy > Power and Energy Saving > Remote Grip Sensor)
Using Accessibility Functions (may differ with model)
Accessing your TV's accessibility functions
The Accessibility Shortcuts button on your remote provides easy access to the accessibility functions on your TV. Press and hold the Volume button to display the Accessibility Shortcuts menu. Some functions may not appear depending on the access method. These functions may not be supported depending on the model or geographical area.
Voice Guide You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programs, schedule viewing, other TV functions, various content in the Web Browser, and in Search.
You can configure the volume, speed, pitch, and level of the Voice Guide. The Voice Guide is provided in the language that is specified on the Language screen. English is always supported. However, some
languages are not supported by Voice Guide even though they are listed in the Language screen.
Audio (Video) Description You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This function is only available with broadcasts that provide this service.
Audio Subtitles This feature audibly reads captions displayed on video content. You can change the volume or speed of audible captions.
Picture Off Turn off the TV screen and provide only sound to reduce overall power consumption. When you press any button on the remote control with the screen off, the TV screen is returned to on.
Magnification Enlarge the screen to make the picture or text bigger. You can adjust the zoom level or move the zoom area.
High Contrast You can change major service screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
Relumino Mode This feature increases the contrast and brightness of the screen and emphasizes the outlines of images, so that viewers with low vision can see the screen more clearly. Together Mode Shows the screen displayed when Relumino Mode is turned on and the screen displayed when the mode is turned off, side by side simultaneously.
Zoom Menu and Text You can enlarge the size of the font on the screen. To activate, set Zoom Menu and Text to On.
Grayscale You can change the color of the TV screen to a black and white tone to sharpen blurred edges caused by colors.
If Grayscale is on, some Accessibility menus are not available.
Color Inversion You can invert the colors of the text and background for the setting menus displayed on the TV screen to make it easier to read them.
If ColorInversion is on, some Accessibility menus are not available.
SeeColors Mode This feature helps users with color blindness experience richer colors. Use this feature to customize the colors for your unique viewing conditions, to experience richer colors on the screen.
Learn TV Remote This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, you can press a button on the remote control and the TV will tell you its name. Press the (Return) button twice to exit Learn TV Remote.
Learn Menu Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select.
Caption Set Caption to On to watch programs with the captions displayed.
Captions are not displayed by programs that do not support captions. This function has no relationship with the features for controlling subtitles of DVD or Blu-ray players. To control DVD or Blu-ray subtitles,
use the subtitle feature of the DVD or Blu-ray player and the player's remote control. Auto Caption Position Automatically adjust the caption position. Separate Closed Caption You can display the caption in the area separated from the broadcast screen.
Sign Language Zoom You can zoom in the sign language screen when the program you are watching provides it. First, set Sign Language Zoom to On, and then select Edit Sign Language Zoom to change the position and magnification of the sign language screen.
Sign Language Guide Provides a description of menu items with sign language.
Learn Gesture Functions Check out how to use Gesture functions.
Multi-output Audio You can turn on the TV speaker and a Bluetooth device at the same time. When this function is active, you can set the volume of the Bluetooth device higher than the volume of the TV speaker.
Slow Button Repeat You can configure the operation speed of the remote control buttons so that they slow down when you continually press and hold them. Set Slow Button Repeat to On.
Auto Menu Sort Automatically sorts your frequently used menu items.
SAMSUNG
I i Ill II IIII 111111111111111111111111111111111
01 USING THE REMOTE CONTROL
· The appearance, buttons, and functionality of your Samsung remote control may differ with the model.
AH81-17415A-00 NSPBI01555A-00
@ 0
Button C)(Power) ~(Source)
t (Bluetooth PAIR)
0 4-way button
(Up/Down/Left/Right) . . . . . (Play/Pause) ~(Mute)
.SOUND MODE t (info)
+1- (Volume)
WOOFER (BASS) LEVEL
Description Press to turn the sound baron or off. Press to select a source connected to the Soundbar. Switch the Soundbarto Bluetooth pairing mode. You can use the 4-directional (up/down/left/right) button to make detailed settings.
Press to play or pause the sound bar.
To mute the soundbar, press the~ (Mute) button. Press again to unmute the sound bar. You can select the desired audio mode. Press to display the status and codec information. In BT mode, any paired devices are listed as well. Push the button up or down to adjust the volume. Push the button up or down to adjust the volume level of the woofer (bass).
+
WOOFER
CH LEVEL
© (Sound Control)
TONE CONTROL
You can adjust the volume of each speaker. Press the Up/ Down button on a desired speaker channel.
· CH LEVEL specifications may differ with the respective model.
You can adjust the audio settings. Press the Up/ Down button on a desired menu item.
· Sound control specifications may differwith the respective model.
You can adjust the volume of the treble or bass tone. Press the Up/ Down button on a desired menu item.
02 INSTALLING THE SOUNDBAR
Installation Precautions
· Install on a vertical wall only. · Do not install in a place with high temperature or humidity. · Verify whether the wall is strong enough to support the product's weight. If not,
reinforce the wall or choose another installation point. · Purchase and use the fixing screws or anchors appropriate for the kind of wall you
have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs. · Purchase wall mounting screws according to the type and thickness of the wall you want to mount the Sound bar on. - Diameter: MS - Length: 13/8 inches (35 mm) or longer recommended. · Connect cables from the unit to external devices before you install the Sound bar on the wall. · Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.
NOTE
· Make sure the Sound bar is placed on a flat and solid surface. · Insufficient gap from the TV may cause voice recognition and acoustic problems. · As illustrated in the image, align the center of the Soundbarwith the center of
the TV, carefully place the Sound bar onto the TV stand. At this time, place the microphone at the front of the stand not to interfere with voice recognition. · The illustration above may differwith the model.
Installing the Sound bar above a TV Stand
Rubber-Foot
Installing the Wall Mount
· Some bracket parts may not be provided, depending on the model. · The appearance of each part may differ with the model.
(HW-Q99* models only)
I 8A
0·
--I :=·- ·0
I A0
· (HW-Q93*/Q91*/Q8**/Q7** models only)
1
2
0
0
2 inches (S cm) or more
0
0
4
~x2
·(M4xl10)
3
Rear of Soundbar J .-------..:.
Right end ofSoundbar
------------·········Q 8 El
~~ ---.
··················
Notes forwall mounting the surround speaker(applicable models only)
· Surround Speaker wall mounts must be able to support more than 17.6 lbs (8.0 kg). · Hole size: 1/4 - 20 UNC threaded insert
- Standard Screw: 6.35mm (0.25 Inch) 0, 1.27mm (0.05 Inch) Pitch/ Length :18mm (0.70 Inch) long/ Quantity: Leftl EA, Rightl EA · Wall mounts aren't sold by Samsung Electronics.
IMPORTANT SAFETY PRECAUTIONS
If a television is not positioned in a sufficiently stable location, it can be potentially hazardous due to falling. Many injuries, particularly to children, can be avoided by taking simple precautions such as: Placing the television on a platform, stand, cabinet, table or other surface which is: - recommended by Samsung or sold with the product; - secure and stable; - sufficiently wider in the base than the base measurement
of the television; - strong and large enough to support the size and weight of
the television. Positioning the television close to the wall to avoid the possibility of the television falling when pushed. Ensuring your television is installed by an authorized Samsung installer. Following the instructions for wall mounting in the installation manual and using the mounting equipment supplied by Samsung. Placing the television toward the back of the furniture or surface on which it is placed. Ensuring that the television does not hang over the edge of the furniture or surface on which it is placed. Not hanging anything from or on the television. Anchoring both the television and the furniture on which it is placed to a suitable support especially in the case of tall furniture, such as cupboards or bookcases which exceed one metre in height. This can be done by using sturdy brackets, safety straps or mounts that are made specifically for flat screen televisions. Not placing any material between the television and the furniture on which it is placed. If the furniture on which the television is placed has drawers, cabinets or shelves under the television, taking steps to prevent children from climbing, such as installing safety latches so the doors cannot be opened. Keeping pets away from t he television. Educating children about the dangers of climbing on furniture to reach the television or its control.
Failure to take these safety precautions may cause the televi sion to fall from the stand or mounting equi pment, causing da mage or serious inj ury.
Important Safety Instructions (UL Only)
1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings, install in
accordance with the manufacturer's instructions. 8. Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
A WARNING
To prevent damage which may result in fire or electric shock hazard, do not expose this appliance to rain or moisture.
Ventilation
Do not place the apparatus in a rack or bookcase. Ensure that there is adequate ventilation and that you've followed that manufacturer's instructions for mounting and installation.
Regulatory Compliance Statements
Your Samsung product compliance class is marked in the user manua l.
USA
FCC Supplier's Declaration of Conformity
Responsible Party- U.S. Contact Info rmation: Samsung Electronics America, Inc. 85 Challenger Road. Ridgefield Park, NJ 07660 Phone: 1-800-SAMSUNG (726-7864)
FCC Comp liance St atement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Ca utio n: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Class B FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
FCC Ra diation Exposure Statement: This equipment complies with .FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.
A WARNING
User must use shielded signal interface cables to maintain FCC compliance for the product.
Provided with this monitor is a detachable power supply cord with IEC320 style terminations. It may be suitable for connection to any UL Listed personal computer with similar configuration. Before making the connection, make sure the voltage rating of the computer convenience outlet is the same as the monitor and that the ampere rating of the computer convenience outlet is equal or exceeds the monitor voltage rating. For120 Volt applications, use only UL Listed detachable power cord with NEMA configuration 5-15Ptype(parallel blades) plug cap. For 240 Volt applications use only UL Listed detachable power supply cord with NEMA configuration 6-15P type (tandem blades) plug cap. This television receiver provides display of television closed captioning in accordance with Section 15.119 of the FCC rules. (TV broadcast receivers with picture screens 13 inches or larger in diameter models only)
(Applica ble to tu ner-i nclu ded models on ly)
This television receiver provides display of television closed captioning in accordance with Section 15.119 of the FCC rules.
User Infor mation
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. If necessary, consult with your dealer or an experienced radio/television technician for additional suggestions. You may find the booklet called How to Identify and Resolve Radio/TV Interference Problems helpful. This booklet was prepared by the Federal Communications Commission. It is available from the U.S. Government Printing Office. Washington, DC 20402, Stock Number 004-000-00345-4.
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BN68-09371 E- 01
CANADA
Canadian Caution This equipment contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.
This equipment and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.
t:emetteur/recepteur exempt de licence contenu dans le present appareil est conforme aux CNR d'lnnovation, Sciences et Developpement economique Canada applicables aux appareils radio exempts de licence. !:exploitation est autorisee aux deux conditions suivantes: 1. t:appareil ne doit pas produire de brouillage; 2. t:appareil doit accepter tout brouillage radioelectrique
subi, meme si le brouillage est susceptible d'en compromettre le fonctionnement.
Cet appareil et ses antennes ne doivent pas etre installes ou utilises conjointement avec d'autres antennes ou emetteurs. The equipment could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology.
ICES-003 Class B Notice -Avis NMB-003, Classe B
This Class B digital apparatus complies with Canadian ICES003.
Cet appareil numerique de la classe Best conforme a la norme NMB-003 du Canada.
Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Declaration d'exposition aux radiations:
Cet equipement est conforme aux limites d'exposition aux rayonnements IC RSS-102 etablies pour un environnement non controle. Cet equipement doit etre installe et utilise avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
MEXICO
La operaci6n de este equipo esta sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operaci6n no deseada.
BRAZIL
Pilhas e baterias, ap6s seu uso, nao devem ser jogadas em
a lixo com um. Para evitar riscos saude humana e ao meio
ambiente, realize o descarte ambientalmente adequado, em um Servii;o Autorizado Samsung.
USA
CALIFORNIA USA ONLY (Applicable for networking models only.) This Perchlorate warning applies only to primary CR(Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA "Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/ ha za rdo uswaste/ perch [orate." Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com / recycling Or call, 1-800-SAMSUNG
& WARNING: Cancer and Reproductive
Harm - www.P65Warnings.ca.gov.
ECUADOR
Eliminaci6n correcta de este producto (Residuos de aparatos electricos y electr6nicos)
-
La presencia de este simbolo en el producto, accesorios o material informativo que lo acompanan, indica que al finalizar su vida util ni el producto ni sus accesorios electr6nicos (como el cargador, cascos, cable USB) deberan eliminarse junto con otros residuos domesticos. Para evitar los posibles danos al medio ambiente o a la salud humana que representa la eliminaci6n incontrolada de residuos, separe estos productos de otros tipos de residuos y reciclelos correctamente. De esta forma se promueve la reutilizaci6n sostenible de recursos materiales.
Los usuarios particulares pueden contactar con el establecimiento donde adquirieron el producto o con las autoridades locales pertinentes para informarse sobre c6mo y d6nde pueden llevarlo para que sea sometido a un reciclaje ecol6gico y seguro.
Los usuarios comerciales pueden contactar con su proveedory consultar las condiciones del contrato de compra. Este producto y sus accesorios electr6n1cos no deben eliminarse junto a otros residuos comerciales.
[ENERGY STAR]
ENERGY STAR qualified model only
- Your Samsung product is ENERGY STAR qualified in its factory default setting. Change to certain features, settings and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification.
-r.
iifiiitcfliH;I
Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of the Government agencies, designed to promote energy efficient products and practices.
Refer to www.energystar.gov for more information of the ENERGY STAR Program.
- ENERGY STAR qualified model only
(Applicable to Thin Client models only) As an ENERGY STAR® Partner, SAMSUNG has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. - The ENERGY STAR Program has been to reduced
greenhouse gas emissions and save energy through voluntary labeling. - Power management setting of this product have been enabled by default, and have various timing setting from 1 minutes to 5 hours. - The product can wake with a button press on the chassis from sleep mode.
- ENERGY STAR qualified model only (The other models) - As an ENERGY STAR Partner, Samsung has determined
that this product or product models meets the ENERGY STAR guideline for energy efficiency.
[World Wide]
For the One Connect or One Connect Mini supported models, when the TV is connected to an external device such as a DVD/BD player or a set-top box via HDMI, power sync mode will be automatically activated. In this power sync mode, TV continues to detect and connect external devices via HDMI cable. This function can be deactivated by removing HDMI cable of connected device.
[Monitor only]
Main processor(s) or system on a chip (SOC), All internal and external power supplies and/or 1/0 connectors and external power connection can be upgradeable, repairable or replaceable within 5 years from the date of product purchase, which may incur charges.
Upgradeable Repairables Replaceable
Main processor{s) or
system on a chip
Yes
No
Yes
All internal and external No
power supplies
Yes
Yes
1/ 0 connectors and external power connection No
No
Yes
Global No.1 Soundbar brand'
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I II111111111111111 11
Soundbar Comparison Chart
SAMSUNG
Q Series Soundbars
HW-Q990C HW-Q900C HW-Q800C HW- Q700C HW-Q600C
HW- Q60C
Number of Channels Number of Speakers
Q- Symphony· Dolby OTS Sound Calibration Night/ Voice Enhancement Mode
WIFI AlrPlay 2 Tap sou nd · Alexa Number of HDMI In/out HDMI Connectivity
11.1.4
7.1.2
5.1.2
3.1.2
3.1.2
3.1
22
16
11
9
· · · · Wireless Dolby Atmos2
9
7
· ·
Dolby Atmos
DTS:X
DTS Virtual:X
SpaceFit Sound Pro3
· · · · · ·
· · · · · · · · · · · · · ·
Built-in
Works with
2/1
1/1
eARC
s Series Soundbars
HW-58008 HW-58018
HW-5608 HW-5618
HW-5508
3.1.2
5.0
3.0
10
7
· I ·
Wireless Dolby Atmos2
5
I ·
IDolby Digital 5.1
DTS Virtual:X
SpaceFit Sound
· I·
I -
I ·
· · I
I -
·I·I -
· I· I·
Built- In
I -
0/1
ARC
Share your product experience by submitting a review on Samsung.com or on your place-of-purchase retailer site.
'Q-Symphony requires a compatible 2020 - 2023 Samsung TV. Please refer to samsung.com for more information. 2Compatible with select2022 / 2023 Samsung TVs. lSpaceRt Sound Pro/ SpaceF,t Sound Is compatible with 2021 - 2023 Samsung QLED TVs (Q7o, and above). Please refer to samsung.com for more information. 'Tap sound is only compatible with select Samsung mobile devices, with Android 8.1and above. Tap Sound requires SmartThings app to activate and set up. This service only works when Soundbar and mobile are on.