1. Introduction
Thank you for choosing the TKENPRO 5MP Ultra HD Pet Camera Treat Dispenser. This device allows you to monitor and interact with your pets remotely, offering features such as high-definition video, two-way audio, treat dispensing, and intelligent alerts. Please read this manual carefully before use to ensure proper operation and maintenance.
2. Product Overview
The TKENPRO Pet Camera combines a high-resolution camera with a treat dispenser, designed for pet owners who wish to stay connected with their animals. It features a 5MP Ultra HD camera for clear visuals and a 360° auto-tracking function to follow your pet's movements.
Image: The TKENPRO Pet Camera highlighting its 5MP Ultra HD resolution and 360-degree viewing capability.
Key Components:
- 5MP Ultra HD Camera: Provides clear video feed.
- Treat Dispenser: Holds and remotely tosses pet treats.
- Microphone & Speaker: For two-way audio communication.
- Status Indicator Light: Shows device status.
- Power Port: For connecting the power adapter.
- Reset Button: For factory reset.
- Micro SD Card Slot: For local storage (card not included).
3. Package Contents
Please check the package contents upon unboxing. If any items are missing or damaged, contact customer support.
- TKENPRO Pet Camera Treat Dispenser Unit
- Power Adapter
- USB Cable
- User Manual
4. Setup Guide
4.1 Initial Setup
- Power On: Connect the power adapter to the camera's power port and plug it into a wall outlet. The status indicator light will turn on.
- Download App: Scan the QR code in the manual or search for the 'TKENPRO Pet' app in your mobile app store (iOS/Android).
- Create Account: Open the app and follow the on-screen instructions to create a new user account.
- Add Device: In the app, tap '+' to add a new device. Select your camera model and follow the pairing instructions. Ensure your phone is connected to a 2.4GHz or 5GHz Wi-Fi network.
Image: The camera supports both 2.4GHz and 5GHz Wi-Fi networks for flexible connectivity.
4.2 Filling the Treat Dispenser
- Open the treat compartment lid on top of the device.
- Fill the compartment with dry pet treats. Recommended treat size is 7-15mm to prevent jamming.
- Close the lid securely.
Image: Diagram illustrating the recommended treat sizes (7-15mm) to ensure smooth dispensing and prevent jamming.
4.3 Placement
Place the camera on a stable, flat surface within Wi-Fi range and with a clear view of your pet's activity area. The pet-proof suction base helps anchor the device firmly.
Image: The camera features a pet-proof suction base to prevent accidental tipping by playful pets.
5. Operating Instructions
5.1 Remote Treat Tossing
From the TKENPRO Pet app, access the live view. Tap the treat dispensing icon to remotely toss treats to your pet. You can adjust the tossing distance in the app settings.
Image: A phone screen displaying the app interface for remote treat tossing, with a dog eagerly awaiting treats.
5.2 Two-Way Audio Communication
Use the two-way talk feature in the app to speak to your pet and hear their responses. This can help soothe anxious pets or simply allow you to interact with them while away.
Image: A person using their phone to engage in two-way communication with their pet via the camera.
5.3 Live View and Night Vision
Access the live video feed anytime through the app. The camera automatically switches to intelligent IR night vision in low-light conditions, ensuring clear monitoring around the clock.
Image: A phone screen showing clear night vision footage of a pet sleeping, demonstrating the camera's low-light capabilities.
5.4 Motion and Barking Alerts with Auto Tracking
The camera detects motion and barking, sending instant alerts to your phone. With 360° auto-tracking, the camera can follow your pet's movements, ensuring they remain in view.
Image: The phone app interface displaying notifications for motion alerts, barking alerts, and the auto-tracking feature in action.
5.5 AI-Powered Time Album
This feature automatically compiles your pet's daily highlights into a 60-second video clip. These clips are stored for 30 days and can be downloaded or shared. Note: This feature requires a Cloud Subscription.
Image: A screenshot from the app demonstrating the AI-Powered Time Album feature, showing a 60-second video compilation of pet activities.
5.6 Storage Options
The camera supports both cloud storage and local storage. You get free 7-day cloud loop recording, with options to upgrade to 30-day subscriptions. For local storage, a Micro SD card (up to 128GB, not included) can be used for 24/7 recording.
Image: Visual representation of customizable features including detection area, feeding schedule, and storage options (cloud and local).
6. Maintenance
6.1 Cleaning the Camera and Dispenser
- Ensure the device is powered off and unplugged before cleaning.
- Use a soft, dry cloth to wipe the camera lens and exterior. Avoid abrasive cleaners.
- For the treat dispenser, remove any residual treats. If necessary, use a slightly damp cloth to clean the interior, ensuring it is completely dry before refilling.
6.2 Treat Management
- Regularly check the treat compartment to ensure it is clean and free of debris.
- Only use dry treats of the recommended size (7-15mm) to prevent blockages.
- Do not put your fingers into the treat dispensing mechanism to avoid injury.
7. Troubleshooting
If you encounter issues, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device won't power on | Power adapter not connected; outlet issue | Check power connections; try a different outlet. |
| Cannot connect to Wi-Fi | Incorrect Wi-Fi password; camera too far from router; incorrect Wi-Fi band | Verify password; move camera closer to router; ensure 2.4GHz or 5GHz network is selected. |
| Treats not dispensing | Treats jammed; compartment empty; incorrect treat size | Check for blockages; refill treats; ensure treats are 7-15mm. |
| Poor video quality | Dirty lens; poor Wi-Fi signal | Clean the camera lens; improve Wi-Fi signal strength. |
| No alerts received | App notifications disabled; detection settings incorrect | Enable notifications in phone settings and app; adjust motion/barking detection sensitivity. |
For further assistance, please consult the in-app help section or contact TKENPRO customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Model | B0FBW43N71 |
| Camera Resolution | 5MP Ultra HD |
| Field of View | 360° (355° Pan) |
| Night Vision | Intelligent IR Night Vision |
| Wi-Fi Connectivity | 2.4GHz & 5GHz |
| Treat Capacity | 0.5L |
| Recommended Treat Size | 7-15mm (dry food only) |
| Storage Options | Cloud Storage (subscription options); Local Storage (up to 128GB Micro SD card, not included) |
| Product Dimensions | 5.28 x 5.28 x 9.45 inches |
| Item Weight | 2.68 pounds |
9. Warranty and Support
TKENPRO products are designed for reliability and performance. This product comes with a standard manufacturer's warranty. For specific warranty details, please refer to the warranty card included in your package or visit the official TKENPRO website.
If you require technical support, have questions about your product, or need to report an issue, please contact TKENPRO customer service through the contact information provided on our website or within the TKENPRO Pet app.