1. Introduction
This manual provides instructions for the safe and efficient use of your Rockland Electric Wheelchair Carrier, Model 10101194. This carrier is designed to transport mobility scooters and wheelchairs with a maximum weight capacity of 350 lbs. It attaches to vehicles equipped with a Class II hitch or higher.
Important Safety Information
- Always ensure the carrier is correctly installed and secured to your vehicle's hitch receiver before use.
- Do not exceed the maximum load capacity of 350 lbs.
- Ensure the mobility device is properly secured with all four self-tensioning retractors before transport.
- This hitch-mounted mobility carrier is not recommended for use on tow-behind trailers, including 5th wheel and camping trailers, motor-homes, or RVs.
- Carriers are also not recommended for hitches less than 12 inches from the ground to the bottom of the hitch without the use of a riser adapter.
- Always check local regulations regarding vehicle length and visibility of license plates and tail lights when using a hitch-mounted carrier.
2. Setup and Installation
2.1 Package Contents
Your Rockland Electric Wheelchair Carrier package includes:
- Electric Wheelchair Carrier Rack
- Wiring Harness
- License Plate Holder
- LED Warning Light
- Manual Backup Hand Crank
- Mounting Hardware (M16 bolt, flat washer, lock nut)
Note: This product is shipped in two separate packages, which may arrive at different times.
2.2 Installation Steps
No drilling is required for installation. The carrier is designed for vehicles with a 2-inch receiver hitch.
- Attach to Hitch: Slide the carrier's hitch bar into your vehicle's 2-inch receiver.
- Secure Carrier: Align the holes in the hitch bar and receiver. Insert the M16 bolt, flat washer, and lock nut. Tighten to 90% initially.
- Lock Carrier: Turn the handle on the carrier's base back to the left (toward the vehicle) to fully lock it into place.
- Connect Wiring: Connect the provided wiring harness to your vehicle's electrical system to power the electric lift and LED warning light.
- Install License Plate: Attach your license plate to the integrated license plate holder on the carrier.
For a visual guide on installation and securing the carrier, please refer to the video below.
Video: Rockland Wheelchair Carrier 10101194R Installation and Operation. This video demonstrates the assembly and basic functions of the carrier.
Image: The Rockland Electric Wheelchair Carrier securely attached to the rear of an SUV, transporting a mobility scooter. The carrier is designed to fit a 2-inch receiver.
Image: A detailed diagram illustrating the key dimensions of the Rockland Electric Wheelchair Carrier, including length, width, and height measurements for proper fitment and storage.
3. Operation
3.1 Control Panel Overview
The carrier features an intuitive control panel for easy operation of the electric lift.
Image: A close-up view of the carrier's control panel, highlighting the light switch, up-down switch, and key-operated power switch.
- Power Switch (3): Requires a key to operate. Insert and turn the key to activate the carrier's power.
- Up-Down Switch (2): Controls the vertical movement of the platform. Push up to raise, push down to lower. The vertical position is off, the right position is on.
- Light Switch (1): Controls the illumination for the license plate on the jack.
3.2 Loading and Securing a Mobility Device
- Prepare Carrier: Ensure the carrier is powered on and the platform is in the lowered position.
- Position Device: Carefully roll your mobility scooter or wheelchair onto the carrier platform. Ensure the rear wheel of the electric scooter is securely placed in the notch of the tray.
- Secure Device: Utilize the four self-tensioning retractors to firmly secure your device to the platform. These retractors eliminate the need for additional tie-down straps.
- Lift Device: Using the Up-Down switch, raise the platform until the mobility device is clear of the ground and securely positioned for transport. The carrier lifts loaded devices in approximately 20 seconds.
3.3 Manual Backup Crank
In the event of battery or power issues, the carrier includes a manual crank system to raise or lower your device safely.
Image: A visual representation of the manual crank handle inserted into the carrier, demonstrating its use for emergency operation.
- Locate the manual crank port on the carrier.
- Insert the provided manual crank handle.
- Turn the crank clockwise to raise the platform or counter-clockwise to lower it.
3.4 Folding and Rear Access
The carrier can be folded up when not in use to save space, and tilted down for convenient rear vehicle access.
Image: The carrier in its folded position, demonstrating how it conserves space when not actively transporting a mobility device.
Image: The carrier tilted downwards, providing clear access to the vehicle's trunk, with a person sitting in a wheelchair nearby.
- Folding: With the platform empty, use the electric lift controls to fold the carrier upwards. This process takes approximately 6 seconds.
- Tilting for Trunk Access: To access your vehicle's trunk, first fold the carrier up. Then, follow the instructions in your carrier's specific mechanism to tilt it down.
Video: Rockland Electric Wheelchair/Scooter Carrier Operation. This video provides a comprehensive demonstration of the carrier's operational features, including loading, lifting, and folding.
4. Maintenance
Regular maintenance ensures the longevity and safe operation of your Rockland Electric Wheelchair Carrier.
- Routine Inspection: Before each use, visually inspect the carrier for any signs of damage, loose bolts, or worn parts. Check the wiring harness for fraying or damage.
- Cleanliness: Keep the carrier clean from dirt, mud, and road salt. Use a damp cloth to wipe down surfaces. Avoid using harsh chemicals that could damage the finish or electrical components.
- Lubrication: Periodically lubricate moving parts, such as hinges and the electric jack mechanism, with a suitable lubricant to ensure smooth operation.
- Retractor Check: Ensure the self-tensioning retractors are functioning correctly and provide adequate tension to secure your mobility device.
- Electrical Connections: Verify that all electrical connections are secure and free from corrosion.
5. Troubleshooting
This section addresses common issues you might encounter with your carrier.
| Problem | Possible Cause | Solution |
|---|---|---|
| Carrier does not power on. | Key not inserted/turned; wiring harness disconnected; vehicle power issue. | Ensure key is fully inserted and turned to 'ON'. Check wiring harness connection to vehicle. Verify vehicle's power outlet is functional. |
| Electric lift not moving. | Power issue; motor obstruction; switch malfunction. | Check power supply. Inspect for any obstructions around the lifting mechanism. If power is confirmed, use the manual backup crank. Contact support if issue persists. |
| Mobility device not secure. | Retractors not properly engaged or damaged. | Ensure all four self-tensioning retractors are fully engaged and tightened. Inspect retractors for damage or wear. Replace if necessary. |
| Carrier makes unusual noises. | Lack of lubrication; loose components; internal damage. | Lubricate moving parts. Check all bolts and fasteners for tightness. If noise persists or indicates damage, discontinue use and contact support. |
If you encounter an issue not listed here or cannot resolve a problem, please contact Rockland customer support.
6. Specifications
Key technical specifications for the Rockland Electric Wheelchair Carrier Model 10101194.
| Feature | Detail |
|---|---|
| Model Number | 10101194 |
| Brand | Rockland |
| Load Capacity | 350 lbs |
| Platform Dimensions (L x W) | 38 inches x 27.5 inches (expandable up to 46 inches) |
| Overall Item Dimensions (L x W x H) | 38 x 51 x 42 inches |
| Item Weight | 108.4 lbs |
| Material | Alloy Steel, Aluminum |
| Mounting Type | Hitch Mount (Fits 2" Receiver) |
| Vehicle Service Type | Car, SUV, Van |
| Foldable | Yes |
| Included Components | Carrier Rack, Wiring Harness, License Plate Holder, LED Warning Light, Manual Backup Hand Crank |
7. Warranty and Support
7.1 Manufacturer's Warranty
The Rockland Electric Wheelchair Carrier is covered by a 1-Year Manufacturer's Warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
7.2 Customer Support
For any questions, technical assistance, or warranty claims, please contact Rockland customer support. Our support team is available to assist you.
- Support Availability: 24/7 Customer Support
- Contact Information: Refer to the contact details provided with your product packaging or visit the official Rockland website.
