PGST PG-M18

PGST 2K Wireless Video Doorbell Camera (Model PG-M18) User Manual

Your guide to installation, operation, and maintenance.

1. Introduction

Thank you for choosing the PGST 2K Wireless Video Doorbell Camera. This device provides advanced home security with crystal-clear 2K video, AI motion detection, and convenient two-way audio communication. Designed for easy installation and reliable performance, it ensures you stay connected to your front door from anywhere.

PGST 2K Wireless Video Doorbell Camera with features highlighted

Image 1.1: The PGST 2K Wireless Video Doorbell Camera, showcasing its key features including 2K video, 180-degree field of view, motion detection, Wi-Fi connectivity, wireless installation, 2-way audio, live view, night vision, video call, and Smart Life App compatibility.

Key Features:

2. Package Contents

Please check the package carefully to ensure all items are present and in good condition.

Diagram showing all items included in the PGST Video Doorbell package

Image 2.1: Contents of the PGST Video Doorbell package, including the Video Doorbell, Receiver (Chime), Installation Sticker, User Manual, Data Cable (Type-C), and Screw Kit.

3. Setup and Installation

3.1. Charging the Doorbell

Before installation, fully charge the doorbell using the provided Type-C charging cable. The built-in 4000mAh battery ensures long-lasting performance.

Diagram showing the 4000mAh battery inside the doorbell and a Type-C charging port

Image 3.1: Illustration of the doorbell's internal 4000mAh battery and its Type-C charging capability.

3.2. App Download and Pairing

  1. Download the Smart Life app from your smartphone's app store (available on Android and iOS).
  2. Register or log in to your Smart Life account.
  3. Follow the in-app instructions to add your new PGST Video Doorbell. Ensure your phone is connected to a 2.4GHz Wi-Fi network during pairing.

3.3. Mounting the Doorbell

The doorbell offers two installation methods: screw mounting or self-adhesive mounting.

Diagram illustrating two mounting options for the doorbell: with screws or with self-adhesive tape

Image 3.2: Two mounting options for the doorbell: using screws for a permanent fixture or self-adhesive tape for easier installation.

3.4. Chime Setup

Plug the Chime into a standard wall outlet inside your home. It will automatically pair with your doorbell. The chime extends connectivity and provides an audible notification when the doorbell is pressed.

Image showing the doorbell chime plugged into a wall outlet

Image 3.3: The doorbell chime plugged into a wall socket, indicating its role in providing audible notifications.

4. Operating Instructions

4.1. Live View and Two-Way Audio

Access the live feed from your doorbell camera anytime through the Smart Life app. When a visitor presses the doorbell or motion is detected, you can initiate a two-way conversation directly from your smartphone.

Woman interacting with the doorbell via her smartphone, demonstrating two-way audio

Image 4.1: A user engaging in two-way audio communication with a visitor at their door using the smartphone app.

4.2. Motion Detection and Alerts

The doorbell features advanced AI motion detection. When movement is detected at your door, the camera captures a snapshot or video and sends an immediate alert to your Smart Life app, reducing false alarms.

Smartphone displaying a motion detection alert from the doorbell camera

Image 4.2: A smartphone screen showing a real-time motion detection alert with a live view from the doorbell camera.

4.3. 2K Video and Zoom

The doorbell records in 2K resolution, providing clear and detailed footage. You can use the 2x digital zoom feature within the app to get a closer look at specific areas.

Image showing a man holding a child at night, with a red light indicating the camera's view, demonstrating 2K video clarity

Image 4.3: An example of 2K video quality, showing a clear image of a person at the doorstep even in low light conditions.

4.4. Night Vision

Equipped with advanced night vision technology, the doorbell provides clear visibility up to 32 feet, even in complete darkness, ensuring your property is monitored 24/7.

Image showing a person clearly visible at a doorstep at night, demonstrating the doorbell's night vision capabilities

Image 4.4: A clear night vision view of a visitor at the door, highlighting the doorbell's ability to capture images in low-light environments.

4.5. Voice Simulation

Utilize the voice simulation feature to protect your privacy or deter unwanted visitors by using pre-recorded messages or a modified voice during two-way communication.

Image depicting a woman using her phone to communicate with a visitor at the door, with speech bubbles indicating voice simulation options

Image 4.5: A visual representation of the voice simulation feature, allowing users to communicate with visitors while maintaining privacy.

4.6. Visitor History

The Smart Life app stores a history of visitors and events, allowing you to review footage from the past 30 days at your convenience.

Smartphone screens showing a timeline of visitor events captured by the doorbell camera

Image 4.6: Multiple smartphone views illustrating the visitor history log, showing different individuals captured by the doorbell over time.

4.7. Device Sharing

Share access to your doorbell camera with family members through the Smart Life app, allowing multiple users to monitor and interact with visitors.

Diagram showing a world map with connections between multiple users and the doorbell device, representing device sharing

Image 4.7: An illustration of the device sharing feature, enabling multiple family members to access and control the doorbell camera from different locations.

4.8. Storage Options

The doorbell supports local storage for photos without a monthly fee. Cloud storage for video recordings is available separately.

Large green '0' made of grass with a dollar sign, symbolizing no monthly fees for local security

Image 4.8: A visual representation emphasizing that local security features come with no monthly fees.

5. Maintenance

5.1. Battery Care

5.2. Cleaning

5.3. Weatherproofing

The PGST Video Doorbell is rated IP65 weatherproof, meaning it is protected against dust and water jets. It is designed to withstand various outdoor conditions.

Image of the doorbell installed outdoors in the rain, with icons indicating temperature resistance and IP65 rating

Image 5.1: The doorbell camera installed outdoors during rainfall, demonstrating its IP65 waterproof rating and resistance to various weather conditions.

6. Troubleshooting

If you encounter issues with your PGST Video Doorbell, please refer to the following common solutions:

ProblemPossible CauseSolution
Doorbell not connecting to Wi-FiIncorrect Wi-Fi password; 5GHz Wi-Fi network; too far from router.Ensure correct 2.4GHz Wi-Fi password. Move doorbell closer to router. Restart router and doorbell.
No motion detection alertsMotion detection disabled; app notifications off; low battery.Check app settings for motion detection and notification preferences. Ensure doorbell battery is charged.
Poor video qualityDirty lens; weak Wi-Fi signal; network congestion.Clean the camera lens. Improve Wi-Fi signal strength. Reduce network traffic.
Chime not ringingChime unplugged; not paired; volume too low.Ensure chime is plugged in. Re-pair chime if necessary (refer to chime manual). Adjust chime volume.
App not available in my regionRegional restrictions for the Smart Life app.Verify that the Smart Life app is available in your country's app store. Contact PGST support if issues persist.

7. Specifications

Detailed technical specifications for the PGST 2K Wireless Video Doorbell Camera (Model PG-M18).

FeatureDetail
Model NumberPG-M18
Video Resolution2K (5MP Max Webcam Image Resolution)
Viewing Angle180 Degrees
Night Vision RangeUp to 32 Feet (Night Color Technology)
Zoom Ratio2x Digital Zoom
Connectivity2.4GHz Wi-Fi
Power SourceBuilt-in 4000mAh Battery, Type-C Charging
Weather ResistanceIP65 Weatherproof
AudioTwo-Way Audio with Voice Simulation
StorageLocal (Photos), Cloud (Videos - separate subscription)
Dimensions (L x W x H)1.25 x 2.8 x 5.5 inches
Weight11.2 ounces
Included ComponentsVideo Doorbell, Chime, Installation Hardware, User Manual, Charging Cable

8. Warranty and Support

8.1. Warranty Information

Please refer to the warranty card included in your package or contact PGST customer service for detailed warranty terms and conditions. Keep your proof of purchase for warranty claims.

8.2. Customer Support

For technical assistance, troubleshooting, or any questions regarding your PGST Video Doorbell, please contact PGST customer support through the contact information provided in your product packaging or on the official PGST website. You can also find helpful resources within the Smart Life app.