Atlantic 831217

Atlantic Vertigo Steatite Wi-Fi Waterdrop Electric Water Heater 831217 User Manual

Model: 831217

1. Introduction

This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Atlantic Vertigo Steatite Wi-Fi Waterdrop Electric Water Heater, model 831217. Please read these instructions carefully before installation and retain this manual for future reference. This electric water heater is designed to provide hot water for domestic use, featuring Wi-Fi connectivity for enhanced control and energy efficiency.

Atlantic Vertigo Steatite Wi-Fi Waterdrop electric water heater installed on a kitchen wall above a countertop.

Figure 1: Atlantic Vertigo Steatite Wi-Fi Waterdrop electric water heater mounted vertically on a kitchen wall. The sleek, rectangular unit is silver-grey and positioned above a dark countertop with light green cabinets below. To its right, a kitchen range hood and patterned backsplash are visible. A small wooden shelf with decorative items is to its left.

2. Safety Information

WARNING: Failure to follow these safety instructions could result in property damage, serious injury, or death.

3. Setup and Installation

3.1 Unpacking

Carefully remove the water heater from its packaging. Inspect for any shipping damage. Report any damage to your supplier immediately.

3.2 Location Requirements

3.3 Mounting

Mount the water heater vertically on a sturdy wall using appropriate fasteners. Refer to the included mounting template for precise hole placement. Ensure the unit is level.

3.4 Plumbing Connections

3.5 Electrical Connections

3.6 Filling the Tank

Before powering on, open a hot water faucet in your home to allow air to escape. Then, slowly open the cold water supply valve to fill the water heater. Once water flows steadily from the hot water faucet, close the faucet. The tank is now full.

4. Operating Instructions

4.1 Initial Power-Up

After filling the tank, restore power to the water heater. The unit will typically perform a self-check and then begin heating water to the default temperature setting.

4.2 Temperature Adjustment

The temperature can be adjusted via the control panel on the unit or through the dedicated Wi-Fi application. Refer to the app's instructions for detailed Wi-Fi setup and control.

4.3 Energy Saving Features

This model includes energy-saving features such as smart learning modes and scheduling. Utilize these features through the Wi-Fi app to optimize energy consumption and reduce operating costs.

5. Maintenance

Regular maintenance ensures the longevity and efficient operation of your water heater. Always disconnect power before performing any maintenance.

5.1 Annual Inspection

5.2 Cleaning

Clean the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners or solvents.

6. Troubleshooting

ProblemPossible CauseSolution
No hot water or insufficient hot water.
  • No power supply.
  • Thermostat set too low.
  • Heating element failure.
  • Tank empty.
  • Check circuit breaker/fuse.
  • Adjust thermostat setting.
  • Contact qualified service personnel.
  • Ensure tank is filled (refer to Section 3.6).
Water too hot.Thermostat set too high.Lower the thermostat setting.
Leaking from PRV.
  • Normal expansion during heating.
  • Faulty PRV.
  • Excessive water pressure.
  • This is normal. Consider an expansion tank if excessive.
  • Replace PRV.
  • Install a pressure reducing valve on the main water supply.
Unusual noises (e.g., popping, rumbling).Sediment buildup in the tank.Flush the tank to remove sediment (refer to Section 5.1).
Wi-Fi connectivity issues.
  • Incorrect Wi-Fi password.
  • Router too far or signal interference.
  • App issues.
  • Verify Wi-Fi password.
  • Move router closer or use a Wi-Fi extender.
  • Restart app or reinstall.

For issues not listed here, or if solutions do not resolve the problem, contact qualified service personnel.

7. Specifications

FeatureDetail
BrandAtlantic (Generico)
Model831217
Capacity65 Liters (as per specifications, product title indicates 50 Liters)
Power SourceElectricity
Product Dimensions50L x 120H cm
Special FeaturesEnergy Saving, Safety Valve, Wi-Fi Connectivity, Steatite Heating Element
Energy Efficiency RatingB

Note: While the product title mentions 50 Liters, the detailed specifications provided indicate a 65 Liter capacity. Please verify the exact capacity of your specific unit upon receipt.

8. Warranty and Support

8.1 Warranty Information

This Atlantic Vertigo Steatite Wi-Fi Waterdrop Electric Water Heater, model 831217, comes with a 5-year warranty. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects under normal use and service. Specific terms and conditions may apply; refer to the warranty card included with your product or contact customer support for details.

8.2 Customer Support

For technical assistance, troubleshooting, or warranty service, please contact your retailer or the manufacturer's authorized service center. Have your model number (831217) and purchase date ready when contacting support.

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