1. Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Atlantic Vertigo Steatite Wi-Fi Waterdrop Electric Water Heater, model 831217. Please read these instructions carefully before installation and retain this manual for future reference. This electric water heater is designed to provide hot water for domestic use, featuring Wi-Fi connectivity for enhanced control and energy efficiency.

Figure 1: Atlantic Vertigo Steatite Wi-Fi Waterdrop electric water heater mounted vertically on a kitchen wall. The sleek, rectangular unit is silver-grey and positioned above a dark countertop with light green cabinets below. To its right, a kitchen range hood and patterned backsplash are visible. A small wooden shelf with decorative items is to its left.
2. Safety Information
WARNING: Failure to follow these safety instructions could result in property damage, serious injury, or death.
- Installation and maintenance must be performed by qualified personnel only.
- Ensure the electrical supply matches the specifications on the water heater's rating plate.
- Do not operate the water heater if it is damaged or malfunctioning.
- Always disconnect power before performing any service or maintenance.
- The water heater must be properly grounded.
- Do not block the pressure relief valve.
- Keep flammable materials away from the water heater.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
3. Setup and Installation
3.1 Unpacking
Carefully remove the water heater from its packaging. Inspect for any shipping damage. Report any damage to your supplier immediately.
3.2 Location Requirements
- Install the water heater in a frost-free area.
- Ensure the wall can support the full weight of the water heater when filled with water (approximately 50 kg + unit weight).
- Allow adequate clearance for maintenance and service.
- The unit should be installed as close as possible to the main hot water draw-off points to minimize heat loss.
3.3 Mounting
Mount the water heater vertically on a sturdy wall using appropriate fasteners. Refer to the included mounting template for precise hole placement. Ensure the unit is level.
3.4 Plumbing Connections
- Connect the cold water inlet to the designated port (usually marked blue).
- Connect the hot water outlet to the designated port (usually marked red).
- Install a pressure relief valve (PRV) on the cold water inlet line as per local regulations.
- Ensure all connections are watertight.
3.5 Electrical Connections
- Connect the water heater to a dedicated electrical circuit with appropriate overcurrent protection.
- Ensure proper grounding.
- All electrical work must comply with local electrical codes.
3.6 Filling the Tank
Before powering on, open a hot water faucet in your home to allow air to escape. Then, slowly open the cold water supply valve to fill the water heater. Once water flows steadily from the hot water faucet, close the faucet. The tank is now full.
4. Operating Instructions
4.1 Initial Power-Up
After filling the tank, restore power to the water heater. The unit will typically perform a self-check and then begin heating water to the default temperature setting.
4.2 Temperature Adjustment
The temperature can be adjusted via the control panel on the unit or through the dedicated Wi-Fi application. Refer to the app's instructions for detailed Wi-Fi setup and control.
- Control Panel: Use the up/down arrows or rotary dial (if present) to set the desired temperature.
- Wi-Fi App: Download the Atlantic Waterdrop app from your device's app store. Follow the in-app instructions to connect your water heater to your home Wi-Fi network and control settings remotely.
4.3 Energy Saving Features
This model includes energy-saving features such as smart learning modes and scheduling. Utilize these features through the Wi-Fi app to optimize energy consumption and reduce operating costs.
5. Maintenance
Regular maintenance ensures the longevity and efficient operation of your water heater. Always disconnect power before performing any maintenance.
5.1 Annual Inspection
- Pressure Relief Valve (PRV): Test the PRV annually by lifting the lever. Ensure water flows freely and then reseals. If it does not reseal, replace the valve.
- Anode Rod: The steatite heating element is designed for durability, but the anode rod should be inspected every 1-2 years and replaced if significantly corroded. This helps protect the tank from corrosion.
- Sediment Flush: Periodically drain a few liters of water from the drain valve at the bottom of the tank to remove sediment buildup.
5.2 Cleaning
Clean the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners or solvents.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water or insufficient hot water. |
|
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| Water too hot. | Thermostat set too high. | Lower the thermostat setting. |
| Leaking from PRV. |
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| Unusual noises (e.g., popping, rumbling). | Sediment buildup in the tank. | Flush the tank to remove sediment (refer to Section 5.1). |
| Wi-Fi connectivity issues. |
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For issues not listed here, or if solutions do not resolve the problem, contact qualified service personnel.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Atlantic (Generico) |
| Model | 831217 |
| Capacity | 65 Liters (as per specifications, product title indicates 50 Liters) |
| Power Source | Electricity |
| Product Dimensions | 50L x 120H cm |
| Special Features | Energy Saving, Safety Valve, Wi-Fi Connectivity, Steatite Heating Element |
| Energy Efficiency Rating | B |
Note: While the product title mentions 50 Liters, the detailed specifications provided indicate a 65 Liter capacity. Please verify the exact capacity of your specific unit upon receipt.
8. Warranty and Support
8.1 Warranty Information
This Atlantic Vertigo Steatite Wi-Fi Waterdrop Electric Water Heater, model 831217, comes with a 5-year warranty. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects under normal use and service. Specific terms and conditions may apply; refer to the warranty card included with your product or contact customer support for details.
8.2 Customer Support
For technical assistance, troubleshooting, or warranty service, please contact your retailer or the manufacturer's authorized service center. Have your model number (831217) and purchase date ready when contacting support.





