1. Introduction
This manual provides essential information for the safe and efficient use of your Blackview XPLORE 1 AI 5G Rugged Smartphone. Please read it thoroughly before using the device.
Image: Front and rear view of the Blackview XPLORE 1 AI 5G Rugged Smartphone, highlighting its robust design and secondary display.
The Blackview XPLORE 1 is designed for durability and high performance, featuring a 20000mAh battery, advanced AI capabilities, and a rugged build certified to IP68, IP69K, and MIL-STD-810H standards.
2. Setup
2.1 What's in the Box
- Blackview XPLORE 1 Rugged Phone
- Power Adapter
- USB Cable
- SIM Tray Ejector
2.2 Inserting SIM and MicroSD Cards
- Locate the SIM card tray on the side of the device.
- Use the provided SIM tray ejector tool to open the tray.
- Carefully place your Nano-SIM card(s) and/or MicroSD card into the designated slots. The device supports dual SIM and MicroSD expansion up to 2TB.
- Ensure the cards are correctly oriented as indicated on the tray.
- Gently push the tray back into the device until it is flush.
2.3 Initial Power On and Network Compatibility
- Press and hold the Power button until the Blackview logo appears.
- Follow the on-screen instructions to complete the initial setup, including language selection, Wi-Fi connection, and Google account login.
- The XPLORE 1 supports 5G networks and is compatible with GSM carriers such as T-Mobile, Speedtalk, Mint Mobile, MetroPCS, H2O, Movistar, Telcel, Tigo, Claro, Ultra Mobile, Tello, Bell Wireless, Rogers Wireless, Chatr, Telus, Fido, and FIZZ.
- Note: This device is not compatible with CDMA carriers such as AT&T, Cricket Wireless, Verizon, Straight Talk, or U.S. Cellular.
3. Operating Instructions
3.1 Basic Device Operation
- Power On/Off: Press and hold the Power button. Select 'Power off' or 'Restart' from the menu.
- Volume Control: Use the Volume Up and Volume Down buttons located on the side of the device.
- Screen Lock/Unlock: Press the Power button briefly to lock or unlock the screen.
3.2 Display Features
3.2.1 Main Display
The XPLORE 1 features a 6.78-inch FHD+ display with a 1080x2408 resolution and a 120Hz refresh rate for smooth visuals. It also includes eye-care features like Reading Mode, Night Light, and Dark Mode, certified by TÜV SÜD for low blue light.
Image: The 6.78-inch 2.4K 120Hz eye-care display of the Blackview XPLORE 1, showcasing its vibrant visuals and smooth refresh rate.
3.2.2 Secondary Display
A 2.01-inch customizable secondary display is located on the back of the phone. This screen provides quick access to information and functions without needing to activate the main screen.
- Check Time: View the current time and date.
- Music Control: Play, pause, or skip tracks.
- Call Management: Accept or decline incoming calls.
- Notifications & Alerts: View important messages and alerts.
- Weather Updates: Quickly check current weather conditions.
- Step Monitor: Track your daily steps.
- Compass: Use the built-in compass for navigation.
- Selfie Assistance: Aid in taking selfies using the rear camera.
- Personalized Watch Faces: Customize the display with various watch faces.
Image: Overview of the multi-functional 2.01-inch secondary display on the Blackview XPLORE 1, showing various widgets and customization options.
3.3 Battery and Charging
The XPLORE 1 is equipped with a 20000mAh battery, offering extended usage times.
- Wired Fast Charging: Supports 55W wired fast charging. Use the provided power adapter and USB cable for optimal charging speed.
- Wireless Charging: Supports 45W wireless charging with a compatible wireless charging dock (sold separately).
- Reverse Charging (OTG): The device can act as a power bank to charge other devices (e.g., TWS earphones, smartwatches, other mobile phones) using a compatible OTG cable. This feature provides 5W reverse charging.
Image: Illustration of 55W wired fast charging and 45W wireless charging for the Blackview XPLORE 1, along with battery optimization algorithms.
3.4 Performance and Operating System
The XPLORE 1 is powered by the MediaTek Dimensity 7050 AI 5G SoC and runs on Android 15 with Blackview's DokeOS 4.2 interface.
- Processor: Octa-core Dimensity 7050 for efficient performance and 5G connectivity.
- Memory: 36GB RAM (12GB physical + 24GB virtual expansion) and 256GB internal storage, expandable up to 2TB via TF card.
- Operating System: Android 15 with DokeOS 4.2, offering enhanced privacy, data security, and user experience features like Focus Mode, Cold Room, EasyShare App, and Private Space.
Image: Diagram illustrating the MediaTek Dimensity 7050 AI 5G SoC and its components, highlighting the 6nm EUV process and integrated cooling system.
3.5 Camera System
The XPLORE 1 features a versatile camera setup for various photography needs.
- Rear Camera: 64MP Ultra-clear AI Main Camera (1/2-inch sensor, PDAF Tech) and a 20MP Night Vision Camera.
- Front Camera: 32MP Selfie Camera.
- Video Recording: Supports 4K crystal-clear video recording at 30fps.
Image: Detailed breakdown of the Blackview XPLORE 1's triple-camera system, including the 64MP main, 20MP night vision, and 50MP selfie cameras.
3.6 Special Features
- Ruggedness: IP68/IP69K and MIL-STD-810H certified for water, dust, and drop resistance. It can withstand 2m submersion for 30 minutes, 1.5m drops, and 6m free-fall durability.
- Dual LED Flashlights: Two super-bright 170LM LED flashlights with illumination and SOS modes, providing up to 18 meters beam range and 45 hours runtime.
- Infrared Remote Control: Transform your phone into a universal remote for various home appliances like TVs, air conditioners, set-top boxes, DVD players, and projectors.
- AI Assistant: Integrated with Gemini AI assistant and Doke AI 2.0, supporting AI Voice Wake-up, AI Full-screen Smart Assistance, AI Real-time Conversation, and AI Smart Global Control. Includes Doke Apps like Hi Doki (Smart Q&A), ImageX (AI photo editing), VidGen (AI video creation), and Soundle (AI music composing).
- Smart-K Box Speaker: Delivers clear and intense audio experience.
- Security: Face and Fingerprint Unlock for convenient and secure access.
- Navigation: L1+L5 Dual-band GPS, Beidou, Glonass, Galileo, and QZSS for precise positioning.
- NFC: Multifunctional NFC for contactless payments and data transfer.
- Customized Shortcut Button: A programmable button for quick access to functions like recording, flashlight, camera, SOS, or game mode.
- Underwater Camera: Specialized mode for capturing photos and videos underwater.
- Glove Mode 2.0: Increases touch sensitivity for use with gloves.
Image: A collage of useful features of the Blackview XPLORE 1, including face/fingerprint unlock, dual-band GPS, NFC, customized button, underwater camera, and glove mode.
4. Maintenance
4.1 Cleaning and Care
- Wipe the device with a soft, damp cloth. Avoid harsh chemicals or abrasive materials.
- Ensure all port covers are securely closed to maintain water and dust resistance, especially after charging or using the audio jack.
- Avoid exposing the device to extreme temperatures for prolonged periods.
4.2 Battery Care
- To maximize battery lifespan, avoid fully discharging the battery frequently.
- Adjust screen brightness, disable unnecessary features (e.g., GPS, Wi-Fi, Bluetooth) when not in use, and manage background app activity to optimize battery consumption.
- Use only approved chargers and cables.
4.3 Software Updates
Blackview provides Android version OTA (Over-The-Air) upgrades for three years. Ensure your device is connected to Wi-Fi and has sufficient battery charge before performing updates.
5. Troubleshooting
5.1 Common Issues and Solutions
- Device unresponsive: Press and hold the Power button for about 10-15 seconds to force a restart.
- Network connectivity issues:
- Check if your SIM card is properly inserted.
- Verify that your carrier is a supported GSM network.
- Toggle Airplane Mode on and off.
- Restart the device.
- Rapid battery drain:
- Review battery usage in Settings to identify power-hungry apps.
- Reduce screen brightness and refresh rate (e.g., to 60Hz).
- Disable 5G if not needed, or use Wi-Fi when available.
- Close unused background applications.
- App performance issues:
- Clear the cache of the problematic app in Settings > Apps.
- Ensure the app is updated to its latest version.
- If issues persist, consider uninstalling and reinstalling the app.
For more complex issues, refer to the support section or contact Blackview customer service.
6. Specifications
| Feature | Specification |
|---|---|
| Model Name | XPLORE 1 |
| Operating System | Android 15 |
| Processor | MediaTek Dimensity 7050 AI 5G |
| RAM | 36 GB (12GB physical + 24GB virtual) |
| Internal Storage | 256 GB |
| Expandable Storage | Up to 2 TB via TF card |
| Main Screen Size | 6.78 Inches |
| Main Screen Resolution | 1080 x 2408 (FHD+) |
| Main Screen Refresh Rate | 120 Hz |
| Secondary Display Size | 2.01 Inches |
| Battery Capacity | 20000 mAh |
| Wired Charging | 55W Fast Charging |
| Wireless Charging | 45W (dock not included) |
| Reverse Charging | 5W |
| Rear Camera | 64MP Main + 20MP Night Vision |
| Front Camera | 32MP |
| Video Recording | 4K@30fps |
| Ruggedness | IP68, IP69K, MIL-STD-810H |
| Connectivity | 5G, Wi-Fi (2.4GHz+5GHz Dual-band WiFi 6), NFC, USB |
| Navigation | L1+L5 Dual-band GPS, Beidou, Glonass, Galileo, QZSS |
| Dimensions | 184mm x 83mm x 29.5mm |
| Weight | 638 Grams |
7. Warranty and Support
7.1 Warranty Information
The Blackview XPLORE 1 comes with a two-year guarantee from the date of purchase. This warranty covers manufacturing defects under normal use. Please retain your proof of purchase for warranty claims.
7.2 Customer Support
Blackview offers comprehensive after-sales support for the XPLORE 1, including a 24-month after-sales service and lifetime technical support.
- Live Chat: Available on the official Blackview website.
- Call Us: Contact the 24/7 call center for immediate assistance.
- Email Us: Send inquiries to the responsive maintenance center.
Image: Illustration of the Blackview XPLORE 1's 5W reverse charging capability, demonstrating its use as a portable power bank for various devices.
Image: Representation of Blackview's customer support services, including live chat, phone support, and email assistance.
