Blackview Manuals & User Guides

Blackview is a thriving technology brand established in 2013 and operated by Shenzhen DOKE Electronic Co., Ltd. The company is best known for its rugged outdoor smartphones that are built to survive harsh conditions, boasting military-grade MIL-STD-810H standards and IP68/IP69K waterproof and dustproof ratings.

Beyond rugged devices, Blackview has expanded its portfolio to include mainstream smartphones, tablets, smartwatches, earphones, and laptops. With a focus on quality and user experience, Blackview promotes a "rugged lifestyle" while providing affordable, high-tech electronic products to a global user base.

• How do I insert a SIM card into my Blackview rugged phone?

  Open the SIM card slot cover (if applicable), use the ejector pin to release the tray, and place the Nano SIM card with the metal contacts facing down. Ensure the tray is fully inserted and the cover is sealed tightly to maintain water resistance.

• How do I restart a Blackview device with a non-removable battery?

  If your device freezes and has a non-removable battery, press and hold the power button for approximately 12 to 15 seconds to force a restart.

• Are Blackview phones waterproof?

  Most Blackview rugged phones are IP68/IP69K certified, designed to withstand immersion in water (usually up to 1.5 meters for 30 minutes). However, always verify the specific rating for your model and ensure all port covers are closed before exposure to water.

• How do I change the system language on my Blackview tablet?

  Go to Settings > System > Language and Input > Language > Add a Language. Select your preferred language and drag it to the top of the list to set it as the default.

• Where can I find warranty information for my device?

  Blackview typically offers a 12-month repair warranty for smartphones purchased through official channels. Detailed policies can be found on the Blackview official website under the Warranty section.