Introduction
Welcome to the user manual for your new COMPAQ QTab Ultra 12.6" Tablet. This guide provides essential information to help you set up, operate, and maintain your device. The QTab Ultra is designed for productivity, creativity, and entertainment, featuring a large AMOLED display, ample storage, and advanced connectivity.
Please read this manual carefully to ensure optimal performance and longevity of your tablet.
Package Contents
Verify that all the following items are included in your COMPAQ QTab Ultra package:
- COMPAQ QTab Ultra 12.6" Tablet
- Stylus Pen
- Protective Cover
- USB-C Charging Cable
- Power Adapter
This image shows all items included in the COMPAQ QTab Ultra package: the tablet itself, a stylus pen, a protective cover, a USB-C charging cable, and a power adapter.
Product Overview
Tablet Components
This image displays the COMPAQ QTab Ultra tablet from both front and back perspectives, alongside its included stylus pen. The front screen shows a vibrant display, while the rear panel features the COMPAQ logo and camera module.
- Front Display: 12.6-inch AMOLED InCell screen with 1600x2560 resolution.
- Front Camera: Located above the display.
- Rear Camera: Located on the back panel.
- Stylus Pen Holder: Integrated into the protective cover for convenient storage.
Side View and Ports
A detailed side view of the COMPAQ QTab Ultra tablet, illustrating the placement of its USB-C port, volume buttons, and power button, along with speaker grilles.
- USB-C Port: For charging and data transfer.
- Power Button: To turn the tablet on/off or put it to sleep.
- Volume Buttons: To adjust the audio volume.
- Speaker Grilles: For audio output.
- MicroSD Card Slot: For storage expansion.
Setup
1. Initial Charging
Before first use, fully charge your COMPAQ QTab Ultra tablet. Connect the USB-C cable to the tablet's USB-C port and the power adapter, then plug the adapter into a wall outlet. The charging indicator will show the charging status.
2. Powering On/Off
- To Power On: Press and hold the Power Button until the COMPAQ logo appears on the screen.
- To Power Off: Press and hold the Power Button until a power-off menu appears. Select 'Power off'.
- To Sleep/Wake: Briefly press the Power Button.
3. Initial Android Setup
Upon first power-on, follow the on-screen prompts to complete the initial setup:
- Select your preferred language.
- Connect to a Wi-Fi network.
- Sign in with your Google account or create a new one.
- Review and accept the terms and conditions.
4. Inserting a MicroSD Card (Optional)
The QTab Ultra supports storage expansion up to 2TB via a microSD card. Locate the microSD card slot on the side of the tablet. Gently insert the microSD card into the slot until it clicks into place. Ensure the tablet is powered off before inserting or removing the card.
Operating Instructions
1. Touchscreen Gestures
Navigate your tablet using standard Android touchscreen gestures:
- Tap: Select an item or open an application.
- Swipe: Scroll through pages or lists.
- Pinch-to-Zoom: Zoom in or out on images and web pages.
- Long Press: Access contextual menus or move icons.
2. Stylus Pen Usage
The included Stylus Pen enhances precision for drawing, writing, and navigation. Simply touch the pen to the screen to interact. The tablet is designed to recognize stylus input for various applications.
3. Connecting to Wi-Fi
To connect to a Wi-Fi network:
- Go to Settings > Network & internet > Wi-Fi.
- Turn on Wi-Fi.
- Select your desired 5GHz network from the list.
- Enter the password if prompted and tap Connect.
4. Connecting Bluetooth Devices
To pair Bluetooth 5.0 devices (e.g., headphones, keyboards):
- Go to Settings > Connected devices > Bluetooth.
- Turn on Bluetooth.
- Ensure your Bluetooth device is in pairing mode.
- Select the device from the list and follow any on-screen instructions to complete pairing.
5. USB-C Functionality
The USB-C port supports charging, data transfer, and OTG (On-The-Go) functionality. With an OTG adapter (sold separately), you can connect USB peripherals like flash drives or external keyboards.
6. Android 15 Features
Your tablet runs on Android 15, offering a fluid user experience, modern interface, and enhanced security features. Explore the various apps and customization options available through the operating system.
Maintenance
1. Cleaning the Tablet
Use a soft, lint-free cloth to clean the screen and body of the tablet. For stubborn smudges, slightly dampen the cloth with water or a screen cleaner specifically designed for electronics. Avoid using harsh chemicals or abrasive materials.
2. Battery Care
- Avoid fully discharging the battery frequently.
- Do not expose the tablet to extreme temperatures (hot or cold), as this can degrade battery life.
- Use only the provided charger and cable for optimal charging performance.
3. Software Updates
Regularly check for and install software updates to ensure your tablet has the latest features, security patches, and performance improvements. Go to Settings > System > System update.
Troubleshooting Common Issues
If you encounter problems with your tablet, refer to the following troubleshooting tips:
| Issue | Solution |
|---|---|
| Tablet not powering on | Ensure the tablet is charged. Connect it to the charger for at least 30 minutes, then try powering it on again. If unresponsive, perform a forced restart by holding the Power Button for 10-15 seconds. |
| Screen not responding | Restart the tablet. If the issue persists, ensure the screen is clean and free of debris. |
| Wi-Fi or Bluetooth connectivity problems | Toggle Wi-Fi/Bluetooth off and on in Settings. Restart your router (for Wi-Fi). Forget the network/device and reconnect/re-pair. Ensure you are within range. |
| Stylus Pen not working | Ensure the stylus tip is clean. Check if the tablet's screen is clean. Restart the tablet. |
| Tablet running slow | Close unnecessary background applications. Clear cache from apps. Check for system updates. Consider uninstalling unused apps. |
If these steps do not resolve the issue, please contact customer support.
Technical Specifications
An illustrative image of the COMPAQ QTab Ultra tablet with an overlay highlighting its main features: 12.6-inch AMOLED screen, 512GB ROM, 12GB RAM, 11000mAh battery, and Android 15 operating system.
| Feature | Specification |
|---|---|
| Model Name | QTab Ultra |
| Display Size | 12.6 inches |
| Display Resolution | 1600 x 2560 |
| Processor | MediaTek MT8781, 2.2 GHz |
| RAM | 12 GB |
| Internal Storage | 512 GB |
| Expandable Storage | Up to 2 TB via microSD |
| Operating System | Android 15 |
| Battery Capacity | 11000 mAh |
| Battery Life (Standby) | Up to 500 hours |
| Battery Life (Continuous Use) | Up to 6 hours |
| Charging | USB-C, 9V/2A Fast Charging |
| Connectivity | WiFi 5GHz, Bluetooth 5.0, GPS, OTG Support |
| Front Camera | 8 MP |
| Rear Camera | 13 MP |
| Dimensions | 29.46 x 0.79 x 18.9 cm |
| Weight | 1.43 kg |
Warranty and Customer Support
Your COMPAQ QTab Ultra tablet comes with a 1-year warranty. For any issues or technical assistance, please contact our customer support team.
- Customer Support Phone: 800 444 0593
- Operating Hours: Monday to Friday, 10 am - 5 pm (Mexico time)
Our service centers are available throughout Mexico to provide support for your product.
For more information about Compaq products, you can visit the official Compaq store on Amazon: Compaq Amazon Store
