Introduction
The Amazfit Helio Strap is an advanced 24/7 activity and sleep tracker designed to provide comprehensive insights into your health and fitness. This device monitors various physiological metrics to help you optimize your training and recovery. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Helio Strap.
Package Contents
Upon unpacking your Amazfit Helio Strap, please ensure all items are present:
- Amazfit Helio Strap
- Magnetic Charging Base (USB Type-C cable not included)
- User Manual (this document)

Image: The Amazfit Helio Strap, a black rectangular device attached to a black woven strap, shown alongside its magnetic charging base.
Setup Guide
1. Initial Charging
Before first use, fully charge your Amazfit Helio Strap. Connect the magnetic charging base to a USB power source (e.g., a computer USB port or a USB wall adapter) and attach the strap to the base. The strap will indicate charging status.
2. Zepp App Installation and Pairing
- Download the Zepp App from your smartphone's app store (available for iOS and Android).
- Open the Zepp App and create an account or log in.
- Follow the on-screen instructions to add a new device. Select 'Amazfit Helio Strap' from the device list.
- The app will guide you through the pairing process via Bluetooth. Ensure your strap is charged and near your phone.

Image: A smartphone displaying the Zepp App login screen, with the Amazfit Helio Strap visible in the background, illustrating the app integration.
Operating Instructions
The Amazfit Helio Strap operates seamlessly with the Zepp App to provide continuous health and fitness data. There is no display on the strap itself; all data visualization and control are managed through the app.
1. 24/7 Health Monitoring
The strap continuously tracks vital health metrics:
- Heart Rate: Monitors your heart rate throughout the day and during workouts.
- Blood Oxygen (SpO2): Measures blood oxygen saturation levels.
- Sleep Monitoring: Tracks sleep duration, stages (light, deep, REM), and provides a sleep score with recommendations.
- Stress Tracking: Assesses your stress levels and offers guidance for relaxation.

Image: A person wearing the Amazfit Helio Strap on their wrist, with a smartphone displaying detailed heart rate and sleep monitoring data from the Zepp App.
2. BioCharge Energy Monitoring
BioCharge tracks and adapts your energy score throughout the day based on your sleep, workouts, activities, stress, and rest. This feature helps you understand your body's readiness for activity and recovery needs.

Image: A smartphone displaying the BioCharge energy monitoring interface within the Zepp App, showing daily BioCharge insights and trends.
3. Post-Workout Analysis
Train smarter with advanced metrics available in the Zepp App, including VO2 max, training load, effect, and recovery time. This provides a clear view of your performance and helps in planning future workouts.

Image: A person after an intense workout, with the Amazfit Helio Strap visible, representing the data collected for post-workout analysis.
4. Hyrox Race Mode
The Amazfit Helio Strap includes a dedicated Hyrox Race Mode for specialized tracking during Hyrox events. Activate this mode via the Zepp App to optimize data collection for this specific type of workout.
5. Amazfit Ecosystem Integration
The Helio Strap integrates with the broader Amazfit ecosystem, allowing for uninterrupted data collection whether you are training or recovering, even when your Amazfit watch is off. This ensures a holistic view of your health and fitness data.

Image: The Amazfit Helio Strap shown alongside an Amazfit smartwatch, demonstrating their combined functionality within the Amazfit ecosystem for comprehensive data tracking.
Maintenance
To ensure the longevity and accurate performance of your Amazfit Helio Strap, follow these maintenance guidelines:
- Cleaning: Regularly clean the strap and sensor area with a soft, damp cloth. Avoid harsh chemicals or abrasive materials.
- Drying: After exposure to water (e.g., swimming, showering), ensure the strap is completely dry before wearing it again to prevent skin irritation and maintain sensor accuracy.
- Storage: Store the strap in a cool, dry place away from direct sunlight and extreme temperatures.
- Charging Contacts: Keep the charging contacts on the strap and base clean and free of debris.
Troubleshooting
If you encounter issues with your Amazfit Helio Strap, try the following solutions:
- Strap Not Connecting to App:
- Ensure Bluetooth is enabled on your smartphone.
- Make sure the strap is charged.
- Restart both your smartphone and the Zepp App.
- Try unpairing and re-pairing the device in the Zepp App settings.
- Inaccurate Data Readings:
- Ensure the strap is worn snugly but comfortably on your wrist or bicep.
- Clean the sensor area on the back of the strap.
- Update the Zepp App and the strap's firmware to the latest versions.
- Short Battery Life:
- Ensure the strap is fully charged each time.
- Battery life can vary based on usage patterns and environmental factors.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Amazfit Helio Strap |
| Model Number | Helio Strap-69 |
| Operating System | Zepp OS |
| Special Feature | Activity Tracker |
| Battery Capacity | 232 Milliamp Hours |
| Battery Average Life | Up to 21 Days |
| Battery Charge Time | 2 Hours |
| Connectivity Technology | Bluetooth |
| Water Resistance Level | 5 ATM (50 Metres) |
| Metrics Measured | Heart Rate Monitor, Sleep Duration, Blood Oxygen Monitor |
| Shape | Rectangular |
| Color | Black |
| Item Weight | 20 Grams |
| Item Dimensions (D x W x H) | 34D x 24W x 11H Millimeters |
| Compatible Devices | Smartphone (iOS and Android) |
Warranty and Support
The Amazfit Helio Strap comes with a 1-year warranty provided by the importer from the date of purchase. For warranty claims, technical support, or further assistance, please contact the importer or manufacturer directly.
- Manufacturer: Anhui Huami Information Technology Co., Ltd
- Importer: PR innovations Pvt. Ltd.
Product Overview Video
Video: A comprehensive overview of the Amazfit Helio Strap, detailing its features, design, and how it integrates with the Zepp App for activity and health tracking.





