What should I do if my INCLAKE 2+0 watch winder has stopped rotating, even though the LED light still works?

If your INCLAKE 2+0 watch winder has stopped rotating but the LED light is still functioning, it indicates that the unit is receiving power, but there is an issue with the motor, the mode settings, or the internal drive mechanism. Since you have already confirmed the power supply is active via the light, please try the following steps:Check the Mode Knob: Ensure the mode selection knob on the back of the unit is firmly set to one of the four rotation programs (Mode 1, 2, 3, or 4). If the knob is stuck between positions, the motor may not engage.Verify the Power Switch: Confirm the main "Open-shut down" switch is fully in the 'ON' position. Note that the LED light has its own independent switch, so the light being on does not always mean the motor switch is engaged.Test with Batteries: Although you use a UPS, try inserting two fresh D-size batteries into the compartment. This helps determine if the DC power jack has a partial failure that provides enough current for the LED but not enough for the motor.Check for Obstructions: Ensure the watch pillows are pushed all the way into their slots and that the watches are not hitting the glass or the sides, which could trigger a safety stall or strain the motor.Internal Mechanism: If the motor makes a faint humming sound but the cups do not turn, the internal drive belt may have slipped or snapped.Note: The manual explicitly warns not to attempt to disassemble or repair the unit yourself. If these steps do not resolve the issue, you should contact INCLAKE customer support for warranty assistance, as the motor or internal gears may have failed.

INCLAKE Automatic Watch Winder Instruction Manual (Model 2+0)

Introduction

Thank you for choosing the INCLAKE Automatic Watch Winder. This device is designed to keep your automatic watches wound and ready to wear, preserving their functionality and extending their lifespan. Featuring a super quiet motor, elegant design, and multiple rotation modes, this winder provides optimal care for your timepieces. Please read this manual thoroughly before operating the device to ensure proper use and maintenance.

INCLAKE High End Double Watch Winder with two watches inside

Image: The INCLAKE High End Double Watch Winder, showcasing its elegant design and two watches being wound.

Important Safety Information

To ensure safe operation and prevent damage to the product or injury to yourself, please observe the following safety precautions:

Do not expose the watch winder to water or excessive humidity.
Avoid placing the unit in direct sunlight or near heat sources.
Use only the provided power adapter.
Keep out of reach of children and pets.
Do not attempt to disassemble or repair the unit yourself. Contact customer support for assistance.
Ensure watches are securely placed on the pillows before starting operation.

Package Contents

Please check the package contents to ensure all items are present:

INCLAKE Automatic Watch Winder (Model 2+0)
AC Power Adapter
User Manual
Watch Pillows (2 pieces)

Product Features

High-Quality Construction: Features a high-gloss pear wood grain finish and a soft PU inner lining to protect watches from scratches.
Super Quiet Motor: Operates at less than 5dB, ensuring minimal disturbance.
Blue LED Light: Built-in LED lighting for convenient use at night and enhanced display.
Flexible Watch Pillows: Adjustable pillows accommodate various watch sizes (diameter within 66mm, thickness within 20mm, watchband perimeter less than 195mm).
Four Rotation Modes: Offers diverse winding options: clockwise, counter-clockwise, alternating clockwise/counter-clockwise, and non-intermittent alternating.
Dual Power Supply: Can be powered via AC adapter or 2x D-size batteries (not included).

Icon indicating super quiet operation, less than 5dB

Close-up of the blue LED light inside the watch winder

Image: Visual representations of the super quiet motor and the integrated blue LED light.

Setup Guide

1. Unpacking and Placement

Carefully remove the watch winder from its packaging. Place the unit on a stable, flat surface away from direct sunlight, extreme temperatures, and moisture. Ensure there is adequate ventilation around the unit.

Image: The INCLAKE Watch Winder placed on a flat surface, ready for use.

2. Power Connection

The watch winder supports dual power options:

AC Power: Connect the provided AC power adapter to the power input port on the back of the unit (labeled '4' in the diagram below) and then plug it into a standard wall outlet.
Battery Power: For portable use, open the battery compartment on the back of the unit (labeled '5' in the diagram below) and insert two D-size batteries (not included), ensuring correct polarity.

Close-up of the dual power input options on the back of the watch winder

Back view of the watch winder showing control knobs, power input, and battery compartment

Image: The back panel of the watch winder, highlighting the power input port and the battery compartment.

3. Watch Placement

Gently place your automatic watches onto the flexible watch pillows. Ensure the watch is snug but not overly tight. The pillows are designed to fit various watch sizes. Insert the pillows with the watches into the designated slots within the winder.

Flexible watch pillows accommodating different watch sizes

Diagram showing maximum watch diameter of 66mm for the pillows

Image: Flexible watch pillows designed to securely hold watches of varying sizes, up to 66mm in diameter.

Operating Instructions

1. Power On/Off

Locate the "Open-shut down" function switch (labeled '3' in the diagram below) on the back of the unit. Flip the switch to the 'ON' position to power on the winder. Flip it to 'OFF' to power off.

2. Selecting Rotation Modes

Use the Mode switch knob (labeled '1' in the diagram below) to select one of the four available rotation programs. Rotate the knob to align with your desired mode:

Mode 1: Clockwise rotation.
Mode 2: Counter-clockwise rotation.
Mode 3: Alternating clockwise and counter-clockwise rotation.
Mode 4: Non-intermittent alternating clockwise and counter-clockwise rotation.

Diagram showing the four rotation modes on the control knob

Close-up of the control panel with mode knob, power switch, and light switch

Image: The mode selection knob and power switch on the back of the watch winder.

3. LED Light Control

The blue LED light can be turned on or off independently using the Light control switch (labeled '2' in the diagram below) on the back panel.

Product in Operation Video

Video: This video demonstrates the INCLAKE watch winder in operation, showcasing the rotation of watches and the blue LED light.

Maintenance

1. Cleaning the Winder

To clean the exterior of the watch winder, use a soft, dry cloth. For stubborn marks, a slightly damp cloth can be used, followed by immediate drying. Avoid abrasive cleaners, solvents, or sprays that could damage the finish.

2. Watch Pillow Care

The watch pillows are made of soft PU material. If they become dusty, gently wipe them with a soft, lint-free cloth. Do not wash or immerse the pillows in water.

Troubleshooting

Problem	Possible Cause	Solution
Winder is not rotating.	Power not connected or switched off. Batteries are depleted or incorrectly inserted.	Ensure the AC adapter is securely plugged in and the power switch is ON. If using batteries, check battery level and correct polarity. Replace batteries if necessary.
LED light is not working.	LED light switch is OFF.	Flip the Light control switch to the ON position.
Excessive noise during operation.	Unit is not on a stable surface. Internal mechanism issue.	Place the winder on a flat, stable surface. If noise persists, contact customer support.
Watches are not winding properly.	Incorrect rotation mode selected for the watch. Watch not securely placed on the pillow.	Consult your watch manufacturer's recommendations for winding direction (clockwise, counter-clockwise, or bi-directional) and adjust the mode accordingly. Ensure watches are firmly seated on the pillows.

Specifications

Model: 2+0
Brand: INCLAKE
Dimensions: 7.4 x 8.8 x 7.9 inches (18.8 x 22.4 x 20.1 cm)
Weight: 4.2 LBS (1.9 kg)
Motor: Super Quiet (less than 5dB)
Power Supply: AC Adapter (3V/1A DC) or 2x D-size Batteries
Watch Capacity: 2 automatic watches
Max Watch Diameter: 66mm
Max Watch Thickness: 20mm
Max Watchband Perimeter: 195mm

Diagram showing the dimensions of the watch winder: 7.4 inches, 8.8 inches, 7.9 inches

Image: Dimensional diagram of the INCLAKE Watch Winder.

Warranty and Customer Support

The INCLAKE Automatic Watch Winder comes with a manufacturer's warranty. For specific warranty details, please refer to the warranty card included in your package or contact INCLAKE customer support. If you encounter any issues or have questions regarding your product, please reach out to our customer service team for prompt assistance.

Contact Information: Please refer to the product packaging or the official INCLAKE website for the most up-to-date customer support contact details.

INCLAKE 2+0