We Technology I24YC

Smart WiFi Door Lock with Camera & Keypad User Manual

Model: I24YC | Brand: We Technology

1. Product Overview

This manual provides comprehensive instructions for the installation, operation, and maintenance of your Smart WiFi Door Lock with Camera & Keypad. This advanced keyless deadbolt lock offers multiple unlocking methods, including fingerprint, passcode, RFID card, mechanical key, and remote control via the Tuya app. It features a built-in camera for real-time monitoring and an integrated doorbell for enhanced security and convenience.

Smart WiFi Door Lock with Camera and Keypad

Figure 1.1: Front and rear view of the Smart WiFi Door Lock, showing the keypad, camera, fingerprint sensor, and included RFID cards.

2. Key Features

Multiple unlocking methods for smart door lock

Figure 2.1: Illustration of the multiple unlocking methods available: Fingerprint, IC Card, Doorbell, Password, Camera, and Mechanical Key.

3. Package Contents

Verify that all components are present and in good condition before beginning installation.

Components included with the smart door lock

Figure 3.1: All components included in the package, such as the lock panels, IC cards, cylinder with keys, lock body, screws, and USB cable.

4. Product Specifications

AttributeDetail
BrandWe Technology
Model NameBiometric Smart Door Lock (I24YC)
Lock TypeBiometric, Deadbolt
MaterialAluminum
ColorBlack
Item Dimensions (L x W x H)3.5 x 3.5 x 10 inches (8.9 x 8.9 x 25.4 cm)
Item Weight6.5 pounds (2.95 kg)
Power SourceBattery Powered (4 x AAA Alkaline Batteries, 6 Volts)
Connectivity ProtocolWi-Fi (2.4GHz)
Controller TypeAmazon Alexa, Android, Google Assistant, iOS (Tuya App)
Special FeaturesAlarm, Anti-Peeping Password, Auto-Lock, Fingerprint, Weather Resistant
Installation MethodDoor Mount (Fits standard doors 35-55mm thickness)

5. Installation (Setup)

5.1 Pre-Installation Check

Before starting the installation, ensure your door meets the required dimensions for the lock body and panels. This lock is designed for standard door thicknesses between 35mm and 55mm.

Door lock dimensions and compatibility check

Figure 5.1: Detailed dimensions of the smart door lock and its mortise, crucial for checking compatibility with your existing door setup. Ensure your door's bore holes and backset align with these measurements.

Detailed dimensions for smart door lock installation

Figure 5.2: Additional visual guide for checking door dimensions, including panel and mortise measurements, to ensure proper fit before purchase and installation.

5.2 Installation Steps

  1. Prepare the Door: If replacing an existing lock, remove it. Ensure the door's bore holes and mortise pocket are clean and correctly sized according to the provided template (if applicable, refer to the included manual for template details).
  2. Install the Mortise Lock Body: Insert the mortise lock body into the edge of the door and secure it with screws. Ensure the deadbolt and latch operate smoothly.
  3. Install the Spindle and Mounting Posts: Insert the square spindle through the mortise. Attach the mounting posts to the exterior panel.
  4. Mount the Exterior Panel: Carefully align the exterior panel with the spindle and mounting posts, then feed the cable through the door.
  5. Connect the Interior Panel: Connect the cable from the exterior panel to the interior panel. Secure the interior panel to the mounting posts using screws.
  6. Install Batteries: Open the battery cover on the interior panel and insert 4 AAA alkaline batteries, ensuring correct polarity.
  7. Test Operation: Test all unlocking methods (mechanical key, keypad, fingerprint) to ensure proper function before closing the door.

For detailed visual instructions, please refer to the step-by-step guide in the physical user manual included with your product.

6. Operation

6.1 Unlocking Methods

6.2 Locking Methods

6.3 Integrated Doorbell

When a visitor presses the doorbell button on the exterior panel, you will receive an instant notification on your smartphone via the Tuya app, allowing you to view live footage and communicate with the visitor.

Smart door lock with doorbell and quick opening handle

Figure 6.6: The smart lock's exterior panel highlighting the doorbell function and quick opening handle.

7. Tuya App Control

The Tuya Smart app provides comprehensive control and monitoring capabilities for your smart door lock. Ensure your lock is connected to a stable 2.4GHz Wi-Fi network.

7.1 App Setup and Connectivity

  1. Download the "Tuya Smart" app from your smartphone's app store (iOS or Android).
  2. Register or log in to your Tuya account.
  3. Add your smart door lock device by following the in-app instructions. This typically involves putting the lock into pairing mode and connecting it to your home's 2.4GHz Wi-Fi network.
Tuya app interface for smart door lock control

Figure 7.1: The Tuya app interface showing the main control screen for the smart door lock, including various unlocking options and settings.

7.2 App Features

7.3 Voice Control (Alexa)

Integrate your smart lock with Amazon Alexa for convenient voice control. Ensure your Tuya account is linked to your Alexa account through the Alexa app.

Woman using Alexa to control smart door lock

Figure 7.8: A user demonstrating voice control of the smart door lock using an Amazon Alexa device.

8. Maintenance

8.1 Battery Replacement

The lock operates on 4 AAA alkaline batteries. When the battery level is low, you will receive a notification via the Tuya app, and an indicator light on the lock may alert you. Replace all four batteries simultaneously with new, high-quality alkaline batteries to ensure optimal performance.

Smart door lock low battery alert and emergency power

Figure 8.1: The Tuya app displaying a low battery alert for the smart door lock, and an image showing the emergency USB power port.

In case of complete battery depletion, you can temporarily power the lock using a standard USB power bank connected to the emergency power port on the exterior panel.

8.2 Cleaning

Wipe the lock's surface with a soft, damp cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and electronic components.

8.3 General Care

9. Troubleshooting

ProblemPossible CauseSolution
Lock does not respond / No power.Dead batteries.Replace all 4 AAA alkaline batteries. Use emergency USB power if needed.
Fingerprint not recognized.Fingerprint sensor is dirty; Finger is wet or damaged; Fingerprint not properly registered.Clean the sensor. Ensure finger is clean and dry. Re-register fingerprint in the app. Try different finger.
Passcode not working.Incorrect passcode entered; Anti-peeping feature misunderstood; Passcode expired (for temporary/scheduled).Verify the passcode. Ensure correct entry sequence. Check passcode validity in Tuya app.
Cannot connect to Wi-Fi / App offline.Incorrect Wi-Fi password; Router too far; Only 5GHz Wi-Fi available; Network issues.Ensure correct 2.4GHz Wi-Fi network and password. Move router closer or use Wi-Fi extender. Restart router and lock.
Doorbell notifications not received.App notifications disabled; Lock not connected to Wi-Fi; App not running in background.Check app notification settings. Ensure lock is online in Tuya app. Allow app to run in background.
Auto-lock not engaging.Auto-lock feature disabled or timing set too long; Door not fully closed.Check auto-lock settings in Tuya app. Ensure door is completely closed and aligned.

10. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the contact details provided in the original product packaging or visit the official We Technology website. Keep your purchase receipt as proof of purchase for warranty claims.

You can also visit the We Technology Store on Amazon for additional product information and support resources.

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