SANSUI W65

SANSUI W65 Open-Ear Headphones User Manual

Model: W65

1. Introduction

Thank you for choosing the SANSUI W65 Open-Ear Headphones. These wireless earbuds are designed to provide a comfortable listening experience while maintaining situational awareness. Featuring Bluetooth 5.4 connectivity, a smart digital display, IPX4 waterproofing, and ENC noise cancellation, the W65 offers high-quality audio and clear calls for various activities.

2. Package Contents

Please check the package for the following items:

  • SANSUI W65 Open Wireless Headset
  • Type-C Charging Cable
  • Instruction Manual
SANSUI W65 Open-Ear Headphones and charging case

Image: SANSUI W65 Open-Ear Headphones and their charging case.

3. Product Overview

Familiarize yourself with the components and key features of your SANSUI W65 headphones.

SANSUI W65 Open-Ear Headphones with charging case open, showing digital display

Image: The SANSUI W65 headphones resting in their charging case, which features a digital battery display.

Diagram of 14.2mm dynamic driver in SANSUI W65 headphones

Image: Diagram illustrating the 14.2mm composite film dynamic coil speaker within the W65 headphones, highlighting its role in delivering clear and powerful sound.

Illustration of rotatable ear hooks on SANSUI W65 headphones

Image: Illustration demonstrating the 90-degree rotatable ear hooks of the SANSUI W65, designed for a secure and comfortable fit.

4. Setup

4.1 Charging the Headphones and Case

Before first use, fully charge the headphones and the charging case.

  1. Place the headphones into the charging case.
  2. Connect the Type-C charging cable to the charging port on the case and a power source.
  3. The digital display on the case will show the battery percentage. A full charge is indicated by 100%.

The headphones offer up to 8 hours of playtime on a single charge, and the charging case provides an additional 22 hours, totaling 30 hours of combined use. A rapid fast-charging feature allows for 1 hour of playback with just 8 minutes of charging.

SANSUI W65 headphones battery life illustration

Image: Illustration detailing the 30-hour total battery life of the SANSUI W65 headphones with their charging case.

4.2 Bluetooth Pairing

The SANSUI W65 headphones use Bluetooth 5.4 for efficient and stable connections.

  1. Open the charging case. The headphones will automatically enter pairing mode (indicated by flashing lights).
  2. On your device (smartphone, laptop, etc.), enable Bluetooth and search for available devices.
  3. Select "SANSUI W65" from the list of devices to connect.
  4. Once paired, the headphones will automatically connect to the last paired device when taken out of the case.
SANSUI W65 Bluetooth 5.4 pairing illustration

Image: Illustration showing the SANSUI W65 headphones pairing with a smartphone via Bluetooth 5.4.

5. Operating Instructions

The SANSUI W65 headphones feature intuitive touch controls for easy management of calls and music.

Touch Control Functions
ActionFunction
Power On / OffHold 3s / 5s or place in case
Answer / Hang Up CallsDouble-tap
Reject CallHold 2s
Play / Pause MusicDouble-tap
Previous / Next TrackTriple-tap left / right earbud
Volume + / -Tap right / left earbud
Voice AssistantHold left earbud 2s
Game / Music ModeHold right earbud 2s
ResetHold case button 5s (blue light on 3s)
SANSUI W65 Smart App Control interface

Image: Screenshot of the SANSUI W65 Smart App Control interface, showing EQ settings and sound modes.

6. Wearing Instructions

The W65 headphones feature rotatable ear hooks designed for a secure and comfortable fit for various ear shapes.

  1. Gently place the earbud portion into your ear.
  2. Rotate the ear hook to fit snugly around the back of your ear. The 90° rotatable design allows for easy adjustment.
  3. Ensure the earbud is positioned comfortably without pressing into your ear canal, as these are open-ear headphones.
Person wearing SANSUI W65 Open-Ear Headphones

Image: A person wearing the SANSUI W65 Open-Ear Headphones, demonstrating the ergonomic fit.

Illustration of situational awareness with open-ear headphones

Image: Illustration highlighting the benefit of situational awareness provided by open-ear headphones, showing a person driving while wearing them.

7. Maintenance

  • Cleaning: Use a soft, dry cloth to clean the headphones and charging case. Do not use harsh chemicals or abrasive materials.
  • Water Resistance: The headphones are IPX4 waterproof, meaning they are resistant to splashing water. Do not submerge them in water. Dry them thoroughly if they get wet.
  • Storage: Store the headphones in their charging case when not in use to protect them and keep them charged.
  • Temperature: Avoid exposing the headphones to extreme temperatures (hot or cold) or direct sunlight for extended periods.

8. Troubleshooting

Common Issues and Solutions
ProblemSolution
Headphones not pairing
  • Ensure headphones are charged.
  • Turn off Bluetooth on other nearby devices.
  • Place headphones back in the case, close, then reopen to re-enter pairing mode.
  • Perform a reset (hold case button 5s).
No sound or low volume
  • Check device volume and headphone volume.
  • Ensure headphones are properly connected to your device.
  • Re-pair the headphones.
Call quality issues
  • Ensure microphone is not obstructed.
  • Move to an area with less background noise.
  • Check device's call settings.
Headphones not charging
  • Ensure charging cable is securely connected.
  • Try a different charging cable or power adapter.
  • Clean charging contacts on headphones and case.

Video: An unboxing and setup guide for the SANSUI W65 Open-Ear Headphones, demonstrating how to unbox, inspect components, and initiate pairing. This video is provided by Sansui Audio.

9. Specifications

FeatureDetail
Model NameW65
Connectivity TechnologyBluetooth
Wireless Communication TechnologyBluetooth
Bluetooth Version5.4
Audio Driver TypeDynamic Driver (14.2mm composite film)
Battery Life (Single Charge)Up to 8 hours
Total Playtime (with Charging Case)Up to 30 hours
Water Resistance LevelIPX4 Waterproof
Noise ControlENC Noise Cancellation (for calls)
Control MethodTouch
Ear PlacementOpen Ear
Form FactorOpen-Ear Headphones
Compatible DevicesSmartphones, Laptops, Tablets, Desktops, Gaming Consoles, Smart Speakers, Televisions, Car Audio Systems, Cellphones
Item Weight6.5 ounces
UPC198401999655

10. Warranty and Support

SANSUI products are designed and manufactured to the highest quality standards. For warranty information and customer support, please refer to the documentation included with your purchase or visit the official SANSUI website. Keep your proof of purchase for any warranty claims.

For further assistance, please contact SANSUI customer service.

© 2025 SANSUI. All rights reserved.

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