1. Introduction
Thank you for choosing the SANSUI W65 Open-Ear Headphones. These wireless earbuds are designed to provide a comfortable listening experience while maintaining situational awareness. Featuring Bluetooth 5.4 connectivity, a smart digital display, IPX4 waterproofing, and ENC noise cancellation, the W65 offers high-quality audio and clear calls for various activities.
2. Package Contents
Please check the package for the following items:
- SANSUI W65 Open Wireless Headset
- Type-C Charging Cable
- Instruction Manual

Image: SANSUI W65 Open-Ear Headphones and their charging case.
3. Product Overview
Familiarize yourself with the components and key features of your SANSUI W65 headphones.

Image: The SANSUI W65 headphones resting in their charging case, which features a digital battery display.

Image: Diagram illustrating the 14.2mm composite film dynamic coil speaker within the W65 headphones, highlighting its role in delivering clear and powerful sound.

Image: Illustration demonstrating the 90-degree rotatable ear hooks of the SANSUI W65, designed for a secure and comfortable fit.
4. Setup
4.1 Charging the Headphones and Case
Before first use, fully charge the headphones and the charging case.
- Place the headphones into the charging case.
- Connect the Type-C charging cable to the charging port on the case and a power source.
- The digital display on the case will show the battery percentage. A full charge is indicated by 100%.
The headphones offer up to 8 hours of playtime on a single charge, and the charging case provides an additional 22 hours, totaling 30 hours of combined use. A rapid fast-charging feature allows for 1 hour of playback with just 8 minutes of charging.

Image: Illustration detailing the 30-hour total battery life of the SANSUI W65 headphones with their charging case.
4.2 Bluetooth Pairing
The SANSUI W65 headphones use Bluetooth 5.4 for efficient and stable connections.
- Open the charging case. The headphones will automatically enter pairing mode (indicated by flashing lights).
- On your device (smartphone, laptop, etc.), enable Bluetooth and search for available devices.
- Select "SANSUI W65" from the list of devices to connect.
- Once paired, the headphones will automatically connect to the last paired device when taken out of the case.

Image: Illustration showing the SANSUI W65 headphones pairing with a smartphone via Bluetooth 5.4.
5. Operating Instructions
The SANSUI W65 headphones feature intuitive touch controls for easy management of calls and music.
| Action | Function |
|---|---|
| Power On / Off | Hold 3s / 5s or place in case |
| Answer / Hang Up Calls | Double-tap |
| Reject Call | Hold 2s |
| Play / Pause Music | Double-tap |
| Previous / Next Track | Triple-tap left / right earbud |
| Volume + / - | Tap right / left earbud |
| Voice Assistant | Hold left earbud 2s |
| Game / Music Mode | Hold right earbud 2s |
| Reset | Hold case button 5s (blue light on 3s) |

Image: Screenshot of the SANSUI W65 Smart App Control interface, showing EQ settings and sound modes.
6. Wearing Instructions
The W65 headphones feature rotatable ear hooks designed for a secure and comfortable fit for various ear shapes.
- Gently place the earbud portion into your ear.
- Rotate the ear hook to fit snugly around the back of your ear. The 90° rotatable design allows for easy adjustment.
- Ensure the earbud is positioned comfortably without pressing into your ear canal, as these are open-ear headphones.

Image: A person wearing the SANSUI W65 Open-Ear Headphones, demonstrating the ergonomic fit.

Image: Illustration highlighting the benefit of situational awareness provided by open-ear headphones, showing a person driving while wearing them.
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the headphones and charging case. Do not use harsh chemicals or abrasive materials.
- Water Resistance: The headphones are IPX4 waterproof, meaning they are resistant to splashing water. Do not submerge them in water. Dry them thoroughly if they get wet.
- Storage: Store the headphones in their charging case when not in use to protect them and keep them charged.
- Temperature: Avoid exposing the headphones to extreme temperatures (hot or cold) or direct sunlight for extended periods.
8. Troubleshooting
| Problem | Solution |
|---|---|
| Headphones not pairing |
|
| No sound or low volume |
|
| Call quality issues |
|
| Headphones not charging |
|
Video: An unboxing and setup guide for the SANSUI W65 Open-Ear Headphones, demonstrating how to unbox, inspect components, and initiate pairing. This video is provided by Sansui Audio.
9. Specifications
| Feature | Detail |
|---|---|
| Model Name | W65 |
| Connectivity Technology | Bluetooth |
| Wireless Communication Technology | Bluetooth |
| Bluetooth Version | 5.4 |
| Audio Driver Type | Dynamic Driver (14.2mm composite film) |
| Battery Life (Single Charge) | Up to 8 hours |
| Total Playtime (with Charging Case) | Up to 30 hours |
| Water Resistance Level | IPX4 Waterproof |
| Noise Control | ENC Noise Cancellation (for calls) |
| Control Method | Touch |
| Ear Placement | Open Ear |
| Form Factor | Open-Ear Headphones |
| Compatible Devices | Smartphones, Laptops, Tablets, Desktops, Gaming Consoles, Smart Speakers, Televisions, Car Audio Systems, Cellphones |
| Item Weight | 6.5 ounces |
| UPC | 198401999655 |
10. Warranty and Support
SANSUI products are designed and manufactured to the highest quality standards. For warranty information and customer support, please refer to the documentation included with your purchase or visit the official SANSUI website. Keep your proof of purchase for any warranty claims.
For further assistance, please contact SANSUI customer service.
