Olympia TS10 Black Touchscreen POS System User Manual

1. Introduction

Welcome to the user manual for your Olympia TS10 Black Touchscreen POS System. This document provides essential information for the safe and efficient operation of your device. The Olympia TS10 is a versatile and user-friendly point-of-sale system designed for gastronomy and retail environments, featuring an integrated scanner, a 10.1-inch touchscreen, a single-line LED customer display, and an Android 11 operating system. It includes an integrated USB TSE solution to meet legal compliance requirements.

2. Safety Information

Please read all safety instructions carefully before operating the device. Failure to do so may result in injury or damage to the product.

• Power Supply: Use only the original power adapter provided with the device. Ensure the power outlet meets the specified voltage requirements.
• Placement: Place the POS system on a stable, flat surface. Avoid locations with excessive heat, humidity, dust, or direct sunlight.
• Ventilation: Do not block ventilation openings. Ensure adequate airflow around the device to prevent overheating.
• Cleaning: Disconnect the power before cleaning. Use a soft, dry cloth. Do not use liquid or aerosol cleaners.
• Water Exposure: Keep the device away from water or other liquids. Do not operate with wet hands.
• Servicing: Do not attempt to repair the device yourself. Refer all servicing to qualified service personnel.

3. Package Contents

Upon unpacking, please verify that all the following items are included:

• Olympia TS10 Touchscreen POS System Unit
• Power Adapter
• User Manual (this document)

Note: Additional peripherals such as cash drawers, external printers, or payment terminals are sold separately.

4. Product Overview

The Olympia TS10 is an electronic cash register designed for retail and gastronomy. It combines user-friendliness, performance, and modern design for a seamless checkout experience.

Figure 4.1: Olympia TS10 Black Touchscreen POS System. This image shows the overall view of the electronic cash register, highlighting its use in retail and gastronomy settings. The system dimensions are approximately 17 cm width, 25 cm depth, 27 cm height, and 1.9 kg weight.

Key Features:

• 10.1-inch Touchscreen Display: A modern, intuitive touch operator display for easy navigation and operation.
• Integrated Scanner: For direct and fast item capture, streamlining the sales process.
• Single-line LED Customer Display: Provides clear transaction information to the customer.
• Android 11 Operating System: Ensures a modern user experience with high reliability.
• Integrated USB TSE Solution: Complies with legal requirements for secure data storage.
• Extensive Connectivity: Includes 1x LAN, 4x USB-A, 1x Serial, and 1x Cash Drawer Port for connecting various peripherals.
• High Capacity: Supports up to 100 merchandise groups, 100,000 PLUs, 100 operators, and 5,000 tables.
• Offline Payment: Operates fully offline, with optional cloud connectivity for data backup and reporting (subscription fees apply).

Figure 4.2: Innovative Touchscreen Technology. This image highlights the 10.1-inch touch operator display, emphasizing its precision and intuitive operation for daily tasks.

Figure 4.3: Integrated Scanner and Customer Display. This image illustrates the direct item capture capability via the integrated scanner and the clear customer information provided by the single-line LED display on the back, ensuring transparent booking processes.

Figure 4.4: TSE Compliance and Connectivity. This image emphasizes the large storage capacity, high flexibility, and financial compliance according to TSE standards. It also details the various interfaces: 1x LAN, 4x USB-A, 1x serial, and 1x cash drawer port, along with the powerful Android 11 operating system.

5. Setup

Follow these steps to set up your Olympia TS10 POS system:

1. Unpack the Device: Carefully remove the TS10 unit and all accessories from the packaging.
2. Connect Power: Plug the power adapter into the DC input port on the back of the TS10, then plug the adapter into a suitable power outlet.
3. Initial Boot-up: Press the power button to turn on the device. The system will boot up, displaying the Android 11 operating system.
4. Basic Configuration: Follow the on-screen prompts to select your preferred language, set the date and time, and configure network settings (Wi-Fi or LAN).
5. Connect Peripherals (Optional):
   • Cash Drawer: Connect a compatible cash drawer to the dedicated cash drawer port.
   • Printers: Connect kitchen printers or receipt printers via LAN or USB ports.
   • Payment Terminals (EC Terminals): These can be integrated via the application interface.
   • Order Terminals: Android-based order terminals can be connected via the dedicated application.
6. Software Initialization: The pre-installed POS software will guide you through initial setup, including setting up merchandise groups, PLUs, and user accounts. No additional PC software is required for programming.

6. Operating Instructions

The Olympia TS10 is designed for intuitive operation. Here are the basic steps for daily use:

6.1. Navigating the Touchscreen

The 10.1-inch touchscreen is your primary interface. Tap icons and buttons to access functions. Swipe gestures may be used for navigation within certain applications.

6.2. Programming and Management

Figure 6.1: Merchandise Groups and User Management. This image illustrates the system's capacity for 100 merchandise groups and up to 100,000 PLUs for maximum flexibility, as well as user management for 100 operators for optimal personalization and access control.

• Merchandise Groups: The system supports up to 100 merchandise groups. Access the programming menu to define and categorize your products.
• PLUs (Price Look-Up Units): Manage up to 100,000 PLUs. Each PLU can be assigned to a merchandise group and configured with price, name, and other relevant data.
• User Management: Create and manage up to 100 operator accounts. Assign different access levels and permissions for optimal personalization and control.
• Table Management: For gastronomy, the system can manage up to 5,000 tables, allowing for efficient order taking and billing.

6.3. Processing Sales

1. Log In: Operators log in using their assigned credentials.
2. Select Items: Use the touchscreen to select merchandise groups and then individual PLUs. Alternatively, use the integrated scanner to quickly add items by scanning their barcodes.
3. Adjust Quantity/Price: Modify quantities or apply discounts as needed.
4. Process Payment: Select the payment method (cash, card, etc.). The system supports offline payment processing.
5. Finalize Transaction: Complete the sale. A receipt will be printed (if a printer is connected), and the customer display will show the transaction details.

6.4. TSE Functionality

The integrated USB TSE (Technical Security Device) solution ensures that all transaction data is securely recorded and compliant with legal requirements (e.g., in Germany). The system automatically handles the TSE processes in the background.

6.5. Cloud Connectivity (Optional)

For advanced reporting and data backup, the Olympia TS10 offers optional cloud connectivity. This service may incur additional fees. Refer to the software documentation or contact your vendor for details on activating and using cloud features.

7. Maintenance

Regular maintenance ensures the longevity and optimal performance of your POS system.

• Cleaning the Screen: Use a soft, lint-free cloth specifically designed for electronic screens. For stubborn smudges, lightly dampen the cloth with water or a screen-safe cleaning solution. Do not spray liquid directly onto the screen.
• Cleaning the Unit: Wipe the exterior of the unit with a soft, dry cloth. Avoid abrasive materials or harsh chemicals.
• Software Updates: Periodically check for and install software updates for the Android 11 operating system and the POS application. These updates often include performance improvements, security patches, and new features.
• Data Backup: Regularly back up your sales data. Utilize the optional cloud connectivity for automated backups, or follow the instructions in the POS software for local data export.

8. Troubleshooting

This section addresses common issues you might encounter with your Olympia TS10. For problems not listed here, please contact customer support.

9. Specifications

• Model: Olympia TS10
• Operating System: Android 11
• Display: 10.1-inch Touchscreen, Single-line LED Customer Display
• Integrated Features: Barcode Scanner, USB TSE Solution
• Connectivity: 1x LAN Port, 4x USB-A Ports, 1x Serial Port, 1x Cash Drawer Port
• Capacity:
  • Merchandise Groups: Up to 100
  • PLUs: Up to 100,000
  • Operators: Up to 100
  • Tables: Up to 5,000
• Dimensions (Approximate):
  • Width: 17 cm
  • Depth: 25 cm
  • Height: 27 cm
• Weight (Approximate): 1.9 kg
• Color: Black

10. Warranty and Support

For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, troubleshooting assistance beyond this manual, or inquiries about optional services like cloud connectivity, please contact the manufacturer or your authorized dealer.

Manufacturer: Olympia