Trueview 3MP HD 4G Mini Pan Tilt CCTV Camera (Model T18120-BF) User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Trueview 3MP HD 4G Mini Pan Tilt CCTV Camera, Model T18120-BF. This camera is designed for both indoor and outdoor security applications, offering advanced surveillance features.

Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.

2. Product Overview

The Trueview 3MP HD 4G Mini Pan Tilt CCTV Camera is a versatile security solution featuring 3MP HD video resolution, 360° pan and tilt functionality, 4G SIM card support for cellular remote access, two-way audio communication, motion detection, and color night vision. It is designed to be waterproof for outdoor use and is compatible with Alexa for integrated smart home security.

An image showing the Trueview 3MP HD 4G Mini Pan Tilt CCTV Camera, white and black, with two antennas, and a separate 64GB Trueview branded SD card.

3. Package Contents

Verify that all items listed below are present in your package:

• Camera Body
• Instruction Manual (this document)
• Mounting Screws
• Power Adapter
• Stand

4. Setup

4.1 Physical Installation

1. Choose a Location: Select a suitable location for the camera, ensuring it has a clear view of the area you wish to monitor and is within range of a power outlet. For outdoor installation, ensure the location provides adequate protection from extreme weather conditions, although the camera is waterproof.
2. Mount the Stand: Use the provided mounting screws to securely attach the camera stand to a wall or ceiling. Ensure the mounting surface is strong enough to support the camera's weight.
3. Attach the Camera: Securely attach the camera body to the mounted stand. Adjust the angle as needed for initial positioning.

4.2 SIM Card and SD Card Installation

The camera supports a 4G SIM card for cellular connectivity and an SD card (up to 256GB, 64GB UHS-3 SD card included) for local storage.

1. Locate Slots: Identify the SIM card slot and SD card slot on the camera body. These are typically protected by a waterproof cover.
2. Insert SIM Card: Carefully insert an activated 4G SIM card into the designated slot with the metal contacts facing down. Ensure it clicks into place.
3. Insert SD Card: Insert the 64GB UHS-3 SD card (or another compatible SD card) into its slot until it clicks.
4. Secure Cover: Replace the waterproof cover firmly to protect the slots from moisture and dust.

4.3 Power Connection

Connect the provided power adapter to the camera's power input port and then plug the adapter into a standard electrical outlet. The camera will power on and initiate its startup sequence.

4.4 Mobile Application Setup

To access and control your camera remotely, you will need to download and install the dedicated mobile application (e.g., "Trueview App" or similar, refer to packaging for exact app name) on your smartphone.

1. Download App: Search for the official Trueview security camera application in your device's app store (Google Play Store for Android, Apple App Store for iOS).
2. Register Account: Open the app and follow the on-screen instructions to create a new user account or log in if you already have one.
3. Add Device: Select the option to "Add Device" or "Scan QR Code." Scan the QR code located on your camera or its packaging.
4. Follow Prompts: The app will guide you through the remaining steps to connect the camera to your account using the 4G network.
5. Name Camera: Assign a recognizable name to your camera for easy identification.

5. Operating Instructions

5.1 Live View and Pan/Tilt Control

Open the mobile application and select your camera to view the live feed. Use the on-screen controls to pan (horizontal movement) and tilt (vertical movement) the camera lens to adjust the viewing angle remotely.

5.2 Two-Way Audio Communication

The camera features a built-in microphone and speaker. In the live view interface, tap the microphone icon to speak through the camera, and listen to audio from the camera's location.

5.3 Motion Detection and Alerts

Configure motion detection settings within the app. You can set detection zones, sensitivity levels, and schedule times for activation. When motion is detected, the camera will record footage and send push notifications to your smartphone.

5.4 Night Vision

The camera automatically switches to night vision mode in low-light conditions. It supports color night vision, providing clearer and more detailed images than traditional black and white night vision.

5.5 Video Storage and Playback

Recorded footage can be stored on the installed SD card or via cloud storage (subscription may be required). Access the playback feature in the app to review recorded events by date and time.

5.6 Alexa Compatibility

Integrate your Trueview camera with Amazon Alexa. Enable the Trueview skill in the Alexa app and link your accounts. You can then use voice commands to view the camera feed on compatible Alexa-enabled devices (e.g., "Alexa, show me the front door camera").

6. Maintenance

• Cleaning: Periodically clean the camera lens with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals or abrasive materials.
• Firmware Updates: Check the mobile application regularly for available firmware updates. Keeping the camera's firmware updated ensures optimal performance, security, and access to new features.
• Power Cycle: If the camera experiences issues, try power cycling it by unplugging the power adapter for a few seconds and then plugging it back in.

7. Troubleshooting

8. Specifications

9. Support and Warranty

For technical support or warranty inquiries, please contact Trueview customer service. Refer to your product packaging or the manufacturer's website for the most current contact information.

Technical Support: 8686 5858 35

Warranty information is typically provided with the product at the time of purchase. Please retain your proof of purchase for warranty claims.