Introduction
Welcome to the PUCKIPUPPY Labrador Pro Electric Bike user manual. This guide provides essential information for the safe and efficient operation, maintenance, and care of your new electric bike. Please read this manual thoroughly before your first ride and keep it for future reference. Your Labrador Pro Electric Bike is designed for a more enjoyable riding experience, whether commuting in the city, exploring forests, or enjoying the open road.

Image: The PUCKIPUPPY Labrador Pro Electric Bike, featuring its full suspension and fat tires, ready for adventure.
Setup and Assembly
Your PUCKIPUPPY Labrador Pro Electric Bike arrives 85% pre-assembled. Follow the steps below to complete the assembly and prepare your bike for its first ride. For detailed visual instructions, please refer to the assembly tutorial video.
Assembly Steps Overview:
- Handlebar Installation: Secure the handlebar to the stem using the provided hex keys.
- Front Wheel Attachment: Install the front wheel, ensuring the brake rotor is correctly aligned with the caliper. Tighten securely with the wrench.
- Front Mudguard Installation: Attach the front mudguard to the fork using the hex key.
- Headlight Connection: Mount and connect the headlight to the designated port.
- Kickstand Assembly: Secure the kickstand to the bike frame.
- Pedal Installation: Attach the pedals to the crank arms. Note that pedals are side-specific (L for left, R for right).
- Rear Fender Installation: Attach the rear fender to the bike frame.
- Rear Rack Installation: Secure the rear rack to the bike frame.
- Saddle Adjustment: Adjust the saddle height for comfortable riding.
Video: Step-by-step assembly tutorial for the PUCKIPUPPY Labrador Pro Electric Bike. This video guides users through installing the handlebar, front wheel, mudguards, headlight, kickstand, pedals, rear rack, and adjusting the saddle.
Operating Your Electric Bike
The Labrador Pro Electric Bike offers a versatile riding experience with its powerful motor, advanced gearing, and intuitive controls.
Riding Modes:
- Pure Electric Mode: Utilize the throttle for full electric power without pedaling.
- Moped Mode (Pedal Assist): Engage the pedal assist system to receive motor assistance while pedaling. Adjust assist levels via the handlebar controls.
- Manpower Mode: Ride the bike like a traditional bicycle without any electric assistance.
Key Features for Operation:
- 1350W Peak Powerful Motor: Provides robust power for various terrains and speeds up to 28 MPH.
- 48V 20AH Hidden Battery: Integrated into the frame for a sleek design and extended range (40-80 miles assist range).
- Full Suspension Design: Dual suspension (front and transverse) combined with 26*4" fat tires absorbs shocks for a comfortable ride.
- Torque Sensor: Offers a responsive and natural pedaling feel, improving range and reducing fatigue.
- 8-Speed Gear Shift System: Allows for smooth transitions and efficient pedaling across different gradients.
- Removable Display: Insert to ride and remove to lock, providing anti-theft functionality and a clear HD screen for ride data.
Video: Experience the PUCKIPUPPY Labrador Pro Electric Bike during mountain riding, showcasing its performance on challenging terrains.
Video: Witness the PUCKIPUPPY Labrador Pro Electric Bike in an off-road riding experience, highlighting its stability and suspension.
Video: A hill test of the Labrador Pro Electric Bike, demonstrating its climbing ability and motor power.
Video: Demonstration of the removable display feature on the Labrador Pro, showing how it can be detached for security and convenience.
Maintenance and Care
Regular maintenance ensures the longevity and optimal performance of your Labrador Pro Electric Bike. Always ensure the bike is powered off before performing any maintenance.
Battery Care:
- The 48V 20AH hidden battery takes approximately 8-9 hours for a full charge.
- The battery features overcharge protection, temperature protection, and short circuit protection.
- Charge the battery regularly, even if the bike is not in use, to maintain its health.
Brake System:
- Your bike is equipped with dual hydraulic disc brakes and power-off brake levers for reliable stopping power.
- Regularly inspect brake pads and rotors for wear. Replace them as needed.
- Ensure brake levers are responsive and provide adequate stopping force.
Video: A brake test of the Labrador Pro Electric Bike, demonstrating the effectiveness of its hydraulic disc brakes.
General Care:
- Keep the bike clean, especially after riding in wet or muddy conditions.
- Lubricate the chain regularly to ensure smooth gear changes and prevent rust.
- Check tire pressure before each ride. The 26*4" fat tires provide excellent traction but require proper inflation.
- The frame is made of rustproof 6061 Aluminum Alloy, but avoid prolonged exposure to harsh weather conditions.
Troubleshooting
This section provides solutions to common issues you might encounter with your Labrador Pro Electric Bike. For more complex problems, please contact customer support.
Common Issues:
- Bike not powering on: Check if the battery is properly seated and charged. Ensure the display is correctly attached and powered on.
- Motor not assisting: Verify the pedal assist level on the display. Check if the brake levers are fully released, as they may cut motor power.
- Unusual noises: Inspect the chain, gears, and brakes for any obstructions or loose components.
- Brakes feeling spongy: This may indicate air in the hydraulic lines or worn brake pads. Professional service is recommended.
Video: A video addressing common points of concern for the Labrador Pro, providing insights into potential issues and their resolutions.
Specifications
| Feature | Detail |
|---|---|
| Brand | PUCKIPUPPY |
| Model Name | Labrador Pro |
| Model Number | RW-3 |
| Bike Type | All-terrain Electric Bike |
| Age Range | Adult |
| Color | Camouflage |
| Motor | 1350W Peak Powerful Hub Motor |
| Battery | 48V 20AH Hidden Battery |
| Max Speed | 28 MPH |
| Assist Range | 40-80 Miles |
| Charge Time | 8-9 Hours |
| Wheel Size | 26 Inches |
| Tires | 26*4" Fat Tire |
| Frame Material | Rustproof 6061 Aluminum Alloy |
| Suspension Type | Dual (Front Suspension and Transverse Suspension) |
| Brake Style | Hydraulic Disc Brakes (Caliper) |
| Number of Speeds | 8 |
| Electric Assist Type | Throttle-on-demand |
| Payload Capacity | 400 Lbs |
| Included Components | Labrador Pro Electric Bike, User's Manual, Warranty Card, Luxury Accessory Pack, A Batteries |
Luxury Accessory Pack Includes:
- Front Basket
- Helmet (with LED Light: Head circumference 22.8~24.4 inches, Moisture-wicking liner)
- Cycling Glasses
- Rear Rack Bag
- Bike Light
- Battery protective cover
Basic Ride Gift Includes:
- Air pump
- Lock
- Rear rack
- Fender
- Phone mount
- Bottle holder
- Cover
- Rearview mirrors

Image: A visual representation of the luxury accessory pack and basic ride gifts included with the electric bike.
Warranty Information
Your PUCKIPUPPY Labrador Pro Electric Bike comes with a full warranty. For specific terms and conditions, please refer to the Warranty Card included with your product.
Optional Protection Plans:
- 2-Year Protection Plan: Available for purchase.
- Complete Protect: A monthly plan covering eligible past and future purchases.
Customer Support
PUCKIPUPPY is committed to providing professional pre-sales and after-sales support to ensure your satisfaction.
Contact Information:
- Phone Support: 877-755-9956
- Hours: Monday to Friday, 9:00 AM - 6:00 PM PST

Image: PUCKIPUPPY customer support is available to assist you.
