Introduction
Thank you for choosing the awatrue Wireless Headset. This manual provides detailed instructions on how to set up, operate, and maintain your new headset, ensuring optimal performance and longevity. Please read this manual thoroughly before using the product.
Image: The awatrue Wireless Headset in pink, resting on its charging base, with the USB dongle visible.
What's in the Box
- 1x Wireless Headset with Mic
- 1x Wireless Charging Case
- 1x 2.4G USB Dongle
- 1x TYPE-C Charging Cable
- 1x User Manual (this document)
Product Features
- Dual Connection & True Wireless Freedom: This wireless headset can simultaneously connect to a computer and a cell phone or other Bluetooth devices, allowing for seamless switching between video conferences and phone calls. It offers a wireless working range of up to 49ft/15m for true wireless freedom.
- All Day Comfort: Designed for extended use, the headset features super soft and breathable earmuffs, an adjustable padded headband, and a flexible microphone, providing ultimate comfort throughout the day. It is compatible with popular platforms such as Zoom, Skype, Webex, and MS Teams.
- Call Reminder & Voice Assistant: Utilizing Bluetooth V5.3 technology for faster and more stable connections, the headset includes a call reminder feature to prevent missed calls during busy meetings. A voice assistant function allows for creating calendar events, pausing music, generating real-time memos, and retrieving files.
- AI Noise Reduction Microphone: Equipped with advanced AI noise reduction technology, the microphone can eliminate up to 99% of background noise, ensuring your voice is heard clearly during calls, simulating face-to-face communication. A mute function is available for privacy during calls or video conferences.
- 30H Battery Life & Unique Charging Base: With only 2.5 hours for a full charge, the headset provides up to 30 hours of continuous talk time and 300 hours of standby time. It comes with a plug-and-play charging base for wireless charging, or it can be charged directly via the included TYPE-C charging cable.
Setup Guide
1. Initial Charging
Before first use, fully charge your headset. You have two charging options:
- Using the Charging Base: Place the headset onto the charging base. Ensure the charging contacts align. The indicator light on the base will show charging status.
- Using the TYPE-C Cable: Connect the provided TYPE-C charging cable to the headset's charging port and a USB power source (e.g., computer USB port, wall adapter).
A full charge takes approximately 2.5 hours and provides up to 30 hours of talk time.
Image: Demonstrates both base charging mode and Type-C cable charging mode for the headset.
2. Connecting to Devices
Your headset supports dual connection, allowing simultaneous connection to two devices.
2.1. Connecting via USB Dongle (for PC/Laptop)
- Plug the 2.4G USB Dongle into an available USB port on your computer.
- Turn on the headset. It will automatically pair with the USB dongle.
- Once connected, the indicator light on the headset will confirm successful pairing.
2.2. Connecting via Bluetooth (for Mobile Devices/PC)
- Ensure the headset is powered on and in pairing mode (refer to the headset's indicator light for status).
- On your device (smartphone, tablet, or computer), go to Bluetooth settings.
- Search for available devices and select "awatrue EH11" from the list.
- Confirm pairing if prompted.
Image: A user demonstrating the dual connection capability of the headset, connected to both a laptop and a mobile phone.
Operating Instructions
1. Power On/Off
- Power On: Press and hold the Power button for 3 seconds.
- Power Off: Press and hold the Power button for 5 seconds.
2. Call Management
- Answer/End Call: Press the Multi-function button once.
- Reject Call: Press and hold the Multi-function button for 2 seconds.
- Mute/Unmute Microphone: Press the Mute button on the microphone boom. The microphone features AI Noise Reduction for clear communication.
Image: A user utilizing the headset's AI noise-cancelling microphone for clear communication.
3. Volume Control
- Volume Up: Press the Volume + button.
- Volume Down: Press the Volume - button.
4. Music Playback
- Play/Pause: Press the Multi-function button once.
- Next Track: Press and hold the Volume + button.
- Previous Track: Press and hold the Volume - button.
5. Voice Assistant
Activate your device's voice assistant (e.g., Siri, Google Assistant) by pressing the Voice Assistant button (if available) or by following your device's specific instructions while connected to the headset.
Maintenance and Care
- Clean the headset regularly with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Avoid exposing the headset to extreme temperatures, humidity, or direct sunlight.
- Store the headset in a cool, dry place, preferably on its charging base or in a protective case, when not in use.
- Do not attempt to disassemble or modify the headset, as this will void the warranty.
- Keep the charging contacts on the headset and base clean to ensure efficient charging.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Headset does not power on. | Ensure the headset is fully charged. Connect it to the charging base or Type-C cable for at least 30 minutes. |
| Cannot connect via Bluetooth. | Ensure the headset is in pairing mode. Turn off and on Bluetooth on your device. Forget the device in your Bluetooth settings and try pairing again. Ensure the headset is within range. |
| No sound or low volume. | Check the volume levels on both the headset and your connected device. Ensure the headset is selected as the audio output device on your computer or phone. |
| Microphone not working. | Ensure the microphone is not muted. Check microphone input settings on your computer or device. Ensure the microphone boom is positioned correctly. |
| Intermittent connection. | Move closer to your connected device to reduce interference. Avoid obstacles between the headset and the device. Ensure other wireless devices are not causing interference. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | EH11 |
| Brand | awatrue |
| Connectivity Technology | Wireless (Bluetooth V5.3, 2.4G USB Dongle) |
| Wireless Range | Up to 49ft / 15m |
| Noise Control | AI Noise Cancelling Microphone |
| Battery Life (Talk Time) | Up to 30 Hours |
| Charging Time | Approx. 2.5 Hours |
| Charging Interface | TYPE-C, Wireless Charging Base |
| Ear Placement | On Ear |
| Material | Plastic (Headset), Nylon (Carrying Case) |
| Item Weight | 8 Ounces |
| Frequency Response | 20 Hz - 20 KHz |
| Sensitivity | 95 dB |
| Impedance | 32 Ohm |
Warranty and Support
awatrue products are designed and manufactured to the highest quality standards. For information regarding warranty coverage, technical support, or service inquiries, please refer to the contact information provided on the product packaging or visit the official awatrue website.
Please retain your proof of purchase for warranty purposes.

