1. Safety Information
Please read this manual thoroughly before operating your Metro Mobility M2 scooter. Adherence to safety guidelines ensures proper operation and prevents injury.
- Always wear appropriate safety gear.
- Ensure the scooter is fully charged before use.
- Do not operate the scooter under the influence of alcohol or medication.
- Observe all local traffic laws and regulations.
- Avoid sudden stops or turns, especially at high speeds.
- The electromagnetic braking system provides instant stops upon handle release.
- Utilize front and rear LED lights for visibility, especially in low-light conditions.
2. Product Overview
The Metro Mobility M2 is a heavy-duty mobility scooter designed for comfort, safety, and portability. It features a robust design with adjustable components and user-friendly controls.
Key Features:
- 330 lbs weight capacity with reinforced steel frame.
- Up to 20-mile range (depending on battery option).
- 250W brushless motor for powerful hill-climbing (up to 15° incline).
- Tri-adjustable seat height, armrests, and tiller for customized comfort.
- Ventilated removable seat with breathable mesh padding.
- Extra-large 18.9" footrest for ample legroom.
- One-second folding design for easy transport and storage.
- Dual LED lighting (front headlights + rear brake lights).
- Detachable battery system (12AH Lead-Acid/22.5AH Li-ion options).
- Integrated USB charging port.
Product Images:
3. Setup and Assembly
The Metro Mobility M2 scooter ships largely pre-assembled. Minor assembly is required for components like the seat, armrests, and anti-tip wheels. Follow the steps below for complete setup.
Assembly Guide Video:
This video provides a step-by-step guide for assembling the Metro Mobility M2 scooter, including attaching the seat, armrests, and other accessories.
Initial Charging:
Before first use, ensure the battery is fully charged. The battery can be charged directly on the scooter or removed for off-board charging.
- Locate the charging port on the battery pack.
- Connect the charger to the battery port and then to a standard wall outlet.
- The charging indicator on the charger will show the charging status (refer to charger manual for details).
- Once fully charged, disconnect the charger.
Battery Charging Demonstration:
This video demonstrates the process of charging the scooter's battery, both directly on the scooter and by removing the battery pack for charging.
4. Operating Instructions
Getting Started:
- Insert the key into the ignition and turn it to the 'ON' position. The battery gauge on the control panel will illuminate.
- Adjust the seat height, armrests, and tiller to your preferred comfortable position. The lift-up armrests facilitate easy entry and exit.
- Use the speed knob on the control panel to set your desired maximum speed.
- To activate the headlights, press the light switch button.
- Press the horn button to alert others when necessary.
Driving the Scooter:
- To move forward, gently push the throttle lever forward.
- To move backward, gently pull the throttle lever backward.
- Release the throttle lever to engage the electromagnetic brakes and bring the scooter to a stop.
- Steer the tiller to navigate. The M2 offers excellent control for smooth driving.
- The scooter is capable of handling slopes up to 15 degrees. When ascending or descending, releasing the throttle will automatically stop the scooter.
Operation Demonstration Video:
This video provides an introduction to the Metro Mobility M2, demonstrating its ease of use, folding mechanism, and various features in action.
Detailed Features and Adjustments Video:
This video highlights the detailed features of the electric mobility scooter, including seat and tiller adjustments, and other user-friendly aspects.
5. Maintenance
Battery Care:
- Charge the battery regularly, even if the scooter is not in frequent use, to maintain battery health.
- Avoid completely draining the battery before recharging.
- Store the battery in a cool, dry place if removed from the scooter for extended periods.
General Cleaning and Inspection:
- Wipe down the scooter with a damp cloth regularly to remove dust and dirt. Avoid using harsh chemicals.
- Periodically check all nuts, bolts, and fasteners to ensure they are tight.
- Inspect tires for wear and proper inflation.
- Ensure all lights and the horn are functioning correctly before each ride.
6. Troubleshooting
This section provides solutions to common issues you might encounter with your Metro Mobility M2 scooter.
Common Issues and Solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on. | Battery is low or not connected; Key is not in 'ON' position. | Charge the battery; Ensure battery is properly seated; Turn key to 'ON'. |
| Reduced range or power. | Battery not fully charged; Old battery; Overloaded scooter. | Fully charge battery; Consider battery replacement; Reduce load. |
| Unusual noises during operation. | Loose components; Obstruction in wheels. | Check and tighten fasteners; Inspect wheels for debris. |
If you encounter issues not listed here or if solutions do not resolve the problem, please contact customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | M2 |
| Brand | Metro Mobility |
| Weight Capacity | 330 lbs |
| Max Range | Up to 20 miles |
| Motor Power | 250W Brushless Motor |
| Max Incline | 15° |
| Battery Options | 12AH Lead-Acid / 22.5AH Li-ion |
| Footrest Legroom | 18.9 inches |
| Folded Width | 12 inches |
| Safety Features | Electromagnetic Braking System, Dual LED Lighting |
| Connectivity | USB Charging Port |
| Material | Metal |
| Assembly Required | No (Ships fully assembled, minor accessory installation may be needed) |
8. Warranty and Support
Warranty Information:
The Metro Mobility M2 scooter comes with a 1-Year Motor Warranty. Please retain your proof of purchase for warranty claims.
Customer Support:
For technical assistance, troubleshooting, or warranty inquiries, please refer to the contact information provided with your purchase or visit the official Metro Mobility website.
