1. Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your BSIMB 27-Inch FHD WiFi Digital Picture Frame, Model K270DV. Please read this manual thoroughly before using the device to ensure proper functionality and longevity.
2. Package Contents
Verify that all items listed below are included in your package:
- BSIMB 27-Inch Digital Picture Frame (Dark Wood)
- Wall Adapter with USB Plug
- Remote Control (AAA+ battery not included)
- User Manual
- Quick Start Guide
- Screwdriver
- Screws & Wall Anchors
- Stand
- Auto-Rotate Wall Mount (100x100 VESA Compatible)

Image: Illustration of all items included in the BSIMB Digital Picture Frame package, such as the frame, remote, power adapter, and mounting hardware.
3. Product Overview
3.1 Key Features
- Display: 27-inch 1920x1080 FHD IPS Matte Screen with 16:9 aspect ratio.
- Storage: Built-in 32GB internal storage, expandable via Micro SD Card (TF Card) and USB drive.
- Connectivity: WiFi for secure photo/video sharing via VPhoto app & email. Bluetooth speaker functionality.
- Control: Remote control included.
- Mounting: Wall-mounted design with auto-rotate capability for landscape or portrait orientation.
- Functions: Customizable settings including photo captions, weather, clock, slideshow mode, and sleep mode.
3.2 Device Components

Image: Front view of the BSIMB 27-inch digital picture frame displaying a family photo, highlighting the screen size, FHD resolution, 32GB storage, and Bluetooth capability.

Image: Rear view of the BSIMB digital picture frame, detailing the location of the speaker, VESA holes, USB 2.0 port, Type-C port, Micro SD slot, DC IN port, and power/volume buttons.
The frame features a non-touch screen FHD display with anti-glare properties. On the rear, you will find:
- Speaker
- VESA Holes (for wall mounting)
- USB 2.0 Port
- Type-C Port
- Micro SD (TF Card) Slot
- DC IN (Power Input)
- Power Button
- Volume Button
4. Setup
4.1 Initial Power-On
- Connect the wall adapter to the DC IN port on the back of the frame.
- Plug the adapter into a power outlet.
- The frame will power on automatically or can be turned on using the power button.

Image: A digital picture frame mounted vertically on a wall, with a power cord extending downwards, illustrating the simple "Just plug in & use" setup.
4.2 Connecting to Wi-Fi
- Upon first power-on, the frame will guide you through the Wi-Fi setup process.
- Select your Wi-Fi network from the list.
- Enter the Wi-Fi password using the on-screen keyboard and remote control.
- Confirm the connection.
4.3 VPhoto App Installation and Pairing
The VPhoto app is essential for sharing photos and videos wirelessly.
- Download the "VPhoto" app from the App Store (iOS) or Google Play Store (Android).
- Create an account within the app.
- On the digital picture frame, locate the unique frame ID or QR code.
- In the VPhoto app, select "Add a picture frame" and enter the numerical code or scan the QR code displayed on your frame.
- Once paired, you can invite friends and family to share photos by providing them with the frame ID.

Image: A three-step guide showing how to set up the BSIMB digital picture frame: 1. Download the VPhoto app, 2. Easy setup to connect the frame with the app using a unique frame ID, 3. Upload pictures and videos via app, email, Micro SD card, or USB drive.
5. Operating Instructions
5.1 Uploading Photos and Videos
- Via VPhoto App: Select photos/videos from your phone and send them directly to the frame. The app allows for captions and shows who sent the media.
- Via Email: Send photos/videos to the unique email address associated with your frame.
- Via Micro SD Card: Insert a Micro SD card into the designated slot. The frame will detect the card and allow you to import media.
- Via USB Drive: Insert a USB drive into the USB 2.0 port. The frame will detect the drive and allow you to import media.

Image: A digital picture frame displaying a photo of a couple, surrounded by various images and videos, illustrating the 32GB storage capacity which can hold over 80,000 photos and is expandable with Micro SD or USB drive.
5.2 Using the Remote Control
The included remote control allows for easy navigation and setting adjustments. Ensure AAA+ batteries are inserted (not included).
- Navigation Buttons: Use arrow keys to move through menus and select options.
- OK Button: Confirm selections.
- Menu Button: Access main settings.
- Volume Buttons: Adjust audio output.

Image: A hand holding the remote control, pointing towards the digital picture frame, with various images and videos floating around, indicating control over media playback.
5.3 Display Modes and Settings
- Slideshow Mode: Customize transition effects, display duration, and order of photos.
- Clock & Weather: Display current time and local weather information.
- Sleep Mode: Schedule the frame to turn on/off at specific times to conserve energy.
- Bluetooth Speaker: Connect your smartphone or other Bluetooth-enabled devices to play audio through the frame's speakers.

Image: An illustration showing various functions of the digital picture frame, including Alarm, Clock, Video, Music, and Settings, highlighting its diverse personalized capabilities.

Image: A digital picture frame displaying artwork, with a smartphone showing "Bluetooth Connected" and music controls, illustrating the frame's Bluetooth speaker functionality.
6. Installation and Mounting
The BSIMB digital picture frame can be placed on a flat surface using the included stand or mounted on a wall.
6.1 Wall Mounting
The frame supports VESA 100x100 mounting and includes an auto-rotate wall mount.
- Choose a suitable location on the wall.
- Use the included screws and wall anchors to securely attach the wall mount bracket.
- Align the VESA holes on the back of the frame with the mount.
- Carefully attach the frame to the wall mount.
- The frame will automatically adjust the image orientation (landscape or portrait) when rotated.

Image: A person rotating a wall-mounted digital picture frame from landscape to portrait orientation, demonstrating the auto-rotate image feature with a swivel wall mount.
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the screen and frame. Avoid abrasive cleaners or solvents.
- Software Updates: Periodically check for firmware updates through the frame's settings menu or the VPhoto app to ensure optimal performance and new features.
- Storage: When not in use for extended periods, store the frame in a cool, dry place.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Frame does not power on. | Power adapter not connected or faulty. | Ensure the power adapter is securely connected to the frame and a working power outlet. Try a different outlet. |
| Cannot connect to Wi-Fi. | Incorrect password, weak signal, or network issue. | Verify Wi-Fi password. Move the frame closer to the router. Restart your router and the frame. |
| Photos/videos not appearing on the frame. | Incorrect frame ID, app not synced, or file format not supported. | Double-check the frame ID in the VPhoto app. Ensure the frame is connected to Wi-Fi. Verify file formats are compatible (JPEG, PNG for photos; MP4 for videos). |
| Remote control not working. | Batteries are dead or incorrectly inserted. Obstruction between remote and frame. | Replace AAA+ batteries. Ensure clear line of sight to the frame's IR receiver. |
| USB drive/Micro SD card not recognized. | Incompatible format, faulty card/drive, or improper insertion. | Ensure the storage device is formatted to FAT32 or exFAT. Reinsert the device. Try a different USB drive or Micro SD card. |
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | K270DV |
| Screen Size | 27 Inches |
| Resolution | 1920x1080 (FHD) |
| Aspect Ratio | 16:9 |
| Display Type | IPS Matte Screen (Non-Touch) |
| Internal Storage | 32GB |
| External Storage | Micro SD Card (TF Card), USB Drive |
| Connectivity | WiFi, Bluetooth |
| Product Dimensions | 25 x 14.8 x 0.99 inches |
| Item Weight | 15.76 pounds |
| Color | Dark Wood |
| Manufacturer | ShenZhen IDWELL Technology Co.Ltd |
10. Warranty and Support
BSIMB offers a 30-day money-back guarantee and a 1-year worry-free warranty for this product. For technical assistance or warranty claims, please contact BSIMB customer service. Contact information can typically be found on the manufacturer's website or the Quick Start Guide included with your product.
As a professional picture frame digital brand since 2010, BSIMB is committed to customer satisfaction.





