Ubiquiti UniFi Dream Router 7 (UDR7) User Manual

1. Product Overview

The Ubiquiti UniFi Dream Router 7 (UDR7) is an all-in-one networking solution designed for advanced performance and seamless integration in home and small business environments. It combines a powerful Wi-Fi 7 router, a multi-gigabit switch, and a UniFi application server into a single compact device.

1.1 Key Features

• Advanced Wi-Fi 7 Performance: Tri-band support (2.4 GHz, 5 GHz, 6 GHz) with maximum throughput of 5.7 Gbps on the 6 GHz band, leveraging Multi-Link Operation (MLO) for enhanced wireless performance.
• Multi-Gigabit Networking: Equipped with (1) 10G SFP+ WAN/LAN port and (3) 2.5 GbE RJ45 LAN ports, including (1) PoE port delivering up to 15.4W, facilitating high-speed wired connections.
• Integrated UniFi Application Suite: Supports UniFi Network, Protect, Access, Talk, and Connect applications, providing centralized management for networking, security, and communication devices.
• Built-in NVR Storage: Includes a pre-installed 64GB microSD card for UniFi Protect video recording, with the option to upgrade storage capacity as needed.
• Compact and Efficient Design: Sleek desktop form factor measuring Ø110 x 184.1 mm, with a maximum power consumption of 26W (excluding PoE output), suitable for space-constrained environments.

1.2 Package Contents

Verify that all items are present in your package:

• Ubiquiti UniFi Dream Router 7 (UDR7)
• Power Adapter
• Mounting Plate
• Quick Start Guide

1.3 Product View

This image displays the Ubiquiti UniFi Dream Router 7 (UDR7), a compact, cylindrical device in white, designed for desktop placement. It features a sleek, minimalist design with a small indicator light on the top.

2. Setup

Follow these steps to set up your UniFi Dream Router 7 (UDR7).

2.1 Unboxing and Placement

1. Carefully remove the UDR7 and its accessories from the packaging.
2. Place the UDR7 on a flat, stable surface in a central location to ensure optimal Wi-Fi coverage. Avoid placing it near large metal objects or other devices that may cause interference.

2.2 Physical Connections

1. Connect to Power: Plug the included power adapter into the UDR7's power port and then into a power outlet. The device will power on automatically.
2. Connect to Internet (WAN): Connect an Ethernet cable from your modem or primary internet source to the 10G SFP+ WAN/LAN port on the UDR7. If using an SFP+ module, ensure it is properly seated.
3. Connect Local Devices (LAN): Connect your wired devices (e.g., computers, switches) to the 2.5 GbE RJ45 LAN ports. One port supports Power over Ethernet (PoE) for compatible devices.

2.3 Initial Configuration

1. Download UniFi Network Application: For initial setup, it is recommended to use the UniFi Network mobile app (available on iOS and Android). Search for "UniFi Network" in your device's app store.
2. Connect to UDR7 Wi-Fi: On your mobile device, connect to the default Wi-Fi network broadcast by the UDR7. The SSID and password can typically be found on a sticker on the device or its packaging.
3. Adopt and Configure: Open the UniFi Network app. The app should automatically discover the UDR7. Follow the on-screen prompts to adopt the device, create your UniFi account, and configure your network settings, including Wi-Fi names and passwords.
4. Web Interface Access: Alternatively, you can access the UniFi Network web interface by connecting a computer directly to a LAN port on the UDR7 and navigating to https://unifi.ui.com or the UDR7's assigned IP address in a web browser.

3. Operating Instructions

Once your UDR7 is set up, you can manage your network and UniFi applications through the UniFi Network Controller.

3.1 Accessing the UniFi Controller

• Mobile App: Use the UniFi Network mobile app for convenient management on the go.
• Web Browser: Access the full UniFi Network web interface by navigating to https://unifi.ui.com and logging in with your Ubiquiti account, or by directly accessing the UDR7's local IP address.

3.2 Network Configuration

• Wi-Fi Settings: Configure SSIDs, security protocols (WPA3 recommended), and advanced Wi-Fi settings like channel optimization and transmit power.
• VLANs: Create and manage Virtual Local Area Networks (VLANs) to segment your network for improved security and organization.
• Routing & Firewall: Set up port forwarding, firewall rules, and VPN configurations as needed.
• Guest Network: Establish isolated guest networks with captive portals for visitors.

3.3 UniFi Protect (NVR)

The UDR7 includes UniFi Protect for video surveillance management, utilizing the pre-installed 64GB microSD card for storage.

• Camera Adoption: Adopt UniFi Protect cameras to the UDR7 through the UniFi Protect application.
• Live View & Playback: Monitor live camera feeds and review recorded footage.
• Storage Management: Manage recording settings and monitor storage usage. The microSD card can be upgraded for increased capacity.

3.4 Managing Connected Devices

The UniFi Controller provides a comprehensive overview of all connected UniFi devices and clients.

• Device List: View all UniFi devices (Access Points, Switches, etc.) and their status.
• Client List: See all connected clients, their connection type, and data usage.
• Insights: Gain insights into network performance, traffic, and potential issues.

4. Maintenance

Regular maintenance ensures optimal performance and longevity of your UDR7.

4.1 Firmware Updates

Ubiquiti regularly releases firmware updates to improve performance, add features, and address security vulnerabilities. It is highly recommended to keep your UDR7's firmware up to date.

• Access the UniFi Network Controller.
• Navigate to the "Devices" section.
• If an update is available for the UDR7, an "Update" button or notification will appear. Follow the prompts to initiate the update.
• Note: Do not power off the device during a firmware update.

4.2 Backup and Restore

Regularly back up your UniFi Network configuration to prevent data loss in case of an issue.

• In the UniFi Network Controller, go to "Settings" > "System" > "Backup".
• Download a backup file to your local computer.
• To restore, upload a backup file from the same section.

4.3 Cleaning Instructions

• Ensure the device is powered off and unplugged before cleaning.
• Use a soft, dry cloth to wipe the exterior of the UDR7.
• Do not use liquid cleaners or aerosol sprays directly on the device.
• Keep ventilation openings clear of dust and debris.

4.4 Storage Management (MicroSD Card)

The UDR7 uses a microSD card for UniFi Protect video storage. You can monitor its health and usage within the UniFi Protect application.

• If upgrading the microSD card, ensure the device is powered off before inserting or removing the card.
• Use a high-endurance microSD card designed for continuous recording.

5. Troubleshooting

This section provides solutions to common issues you might encounter with your UDR7.

5.1 Common Issues and Solutions

• No Internet Connection:
  • Check if your modem is working correctly.
  • Ensure the Ethernet cable from your modem is securely connected to the UDR7's WAN port.
  • Verify WAN settings in the UniFi Network Controller.
• Wi-Fi Connectivity Issues:
  • Ensure the UDR7 is powered on and its indicator light is solid blue.
  • Check your Wi-Fi password.
  • Try restarting the UDR7.
  • Review Wi-Fi settings in the UniFi Network Controller (e.g., channel, transmit power).
• UniFi Device Not Adopting:
  • Ensure the device is connected to a UDR7 LAN port or is within Wi-Fi range.
  • Check if the device is already adopted by another controller. If so, factory reset the device.
  • Ensure the UDR7 firmware and UniFi Network application are up to date.

5.2 LED Indicators

The UDR7 features an LED indicator that provides status information:

• Solid White: Device is powered on and awaiting adoption.
• Solid Blue: Device is adopted and functioning correctly.
• Flashing Blue: Device is busy (e.g., during firmware update, locating).
• Flashing White: Device is in a factory reset state or experiencing an error.

5.3 Factory Reset

A factory reset will revert the UDR7 to its default settings and unmanage it from your UniFi Controller. This should be a last resort for troubleshooting.

1. Ensure the UDR7 is powered on.
2. Locate the reset button (usually a small pinhole) on the device.
3. Use a paperclip or similar pointed object to press and hold the reset button for approximately 10 seconds until the LED indicator begins to flash rapidly.
4. Release the button. The device will restart with factory defaults.

6. Specifications

Detailed technical specifications for the Ubiquiti UniFi Dream Router 7 (UDR7).

7. Warranty and Support

For warranty information and technical support, please refer to the official Ubiquiti website or contact their customer service.

• Warranty: Product warranty terms and conditions are typically available on the manufacturer's official website. Please retain your proof of purchase for warranty claims.
• Technical Support: For further assistance, troubleshooting, or advanced configurations, visit the Ubiquiti support portal or community forums.
• Online Resources:
  • Ubiquiti Support Website
  • Ubiquiti Community Forums