1. Introduction
This manual provides essential information for the installation, operation, and maintenance of your MOBOTIX Q71 12MP Hemispheric IP Camera. The Q71 is designed for comprehensive indoor and outdoor surveillance, offering a 360° field of view with high-resolution imaging, integrated illumination, and advanced audio capabilities.
2. Safety Information
Please read all safety instructions carefully before installing and operating the camera. Failure to follow these instructions may result in damage to the product or personal injury.
- Ensure the power supply meets the camera's specifications.
- Installation should be performed by qualified personnel in accordance with local electrical codes.
- Do not expose the camera to extreme temperatures outside its specified operating range (-40°C to +65°C).
- Avoid direct exposure to strong light sources, which may damage the image sensor.
- Do not attempt to disassemble or modify the camera. This will void the warranty.
3. Package Contents
Verify that all items are present in the package:
- MOBOTIX Q71 12MP Hemispheric IP Camera
- Instruction Manual
- Mounting hardware (screws, anchors)
- 8GB microSD card (pre-installed or included separately)
4. Product Overview
The MOBOTIX Q71 camera features a compact dome design, integrating a high-resolution sensor with a hemispheric lens for wide-area coverage. It includes built-in illumination and audio components.

Figure 4.1: Front view of the MOBOTIX Q71 camera. This image displays the white, dome-shaped camera unit. Visible are the central hemispheric lens, three small indicator lights on the upper surface, and the MOBOTIX brand name printed on the side.
Key Features:
- 12MP Hemispheric Lens: Provides a 360° field of view with 1.6mm focal length and f/1.8 aperture.
- High Resolution: Up to 2880×2880 (4K) video capture.
- Integrated Illumination: IR and white light LEDs for day/night vision, including color night vision.
- Two-Way Audio: Built-in microphone and speaker.
- Robust Design: IP66 and IK10 rated housing for indoor/outdoor use in extreme temperatures (-40°C to +65°C).
- Onboard Storage: 8GB microSD card included, expandable up to 1TB.
- Advanced Analytics: Supports video analytics, MxAnalytics, and event recording.
- Seamless Integration: Profile S, G, and T support.
5. Setup
5.1 Physical Installation
- Choose a Mounting Location: Select a suitable ceiling or wall location that provides the desired 360° coverage and is within reach of network and power connections.
- Mounting: Use the provided mounting hardware for secure installation. The camera is designed for ceiling mount, utilizing a screw-in installation type. Ensure the mounting surface can support the camera's weight.
- Cable Routing: Route network and power cables through the designated openings in the mounting base to protect them from environmental factors.
5.2 Power and Network Connection
- Power: Connect the camera to a suitable power source. The camera supports Power over Ethernet (PoE+), simplifying installation by delivering power and data over a single Ethernet cable. Alternatively, a corded electric power supply can be used.
- Network: Connect an Ethernet cable from your network switch or router to the camera's network port. The camera uses a wired connectivity technology and supports RTSP protocol for video streaming.
5.3 Initial Configuration
- Network Discovery: Use the MOBOTIX MxManagementCenter software or a network scanner to discover the camera's IP address on your network.
- Access Web Interface: Open a web browser and enter the camera's IP address to access its web-based configuration interface.
- Login: Enter the default username and password (refer to the camera's quick start guide or MOBOTIX documentation for default credentials). Change default credentials immediately for security.
- Basic Settings: Configure essential settings such as date/time, network parameters, and user accounts.
6. Operating the Camera
6.1 Live View and Recording
- Access the live view through the camera's web interface or compatible video management software (VMS).
- Configure recording settings, including continuous recording, event-triggered recording, and schedules. Recordings can be stored on the onboard microSD card or a network-attached storage (NAS).
- The 360° hemispheric lens provides a wide field of view, which can be de-warped into various perspectives (e.g., panoramic, quad view) using the camera's software or VMS.
6.2 Illumination Control
- The camera features integrated IR (infrared) and white light LEDs.
- IR illumination provides discreet night vision up to 40 meters.
- White light LEDs can be activated for color night vision or as a deterrent.
- Illumination modes can be configured to activate automatically based on ambient light conditions or manually via the camera interface.
6.3 Audio Features
- Utilize the built-in microphone for audio monitoring of the surveillance area.
- The integrated speaker enables two-way audio communication, allowing you to speak through the camera from a remote location.
- Audio settings, including volume and sensitivity, can be adjusted in the camera's web interface.
6.4 Advanced Video Analytics
- The Q71 supports advanced video analytics, including MxAnalytics, for intelligent event detection and reporting.
- Configure motion detection zones, tripwires, and other event triggers to automate recording and alerts.
- Event recording can be set up to capture footage only when specific events occur, optimizing storage usage.
7. Maintenance
7.1 Cleaning
- Regularly clean the camera lens and housing with a soft, damp cloth.
- Do not use abrasive cleaners or solvents, as these can damage the lens coating or housing material.
- Ensure the camera is powered off before cleaning.
7.2 Firmware Updates
- Periodically check the MOBOTIX website for the latest firmware updates.
- Firmware updates can provide new features, performance improvements, and security enhancements.
- Follow the instructions provided with the firmware update package carefully to avoid damaging the camera.
7.3 Environmental Considerations
- The camera is designed for robust operation in various conditions, with an IP66 rating for dust and water resistance and an IK10 rating for impact protection.
- Ensure proper ventilation around the camera if installed in an enclosed space, although its operating temperature range is wide.
8. Troubleshooting
If you encounter issues with your MOBOTIX Q71 camera, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No image/video feed | Power issue, network connectivity issue, incorrect IP address. | Check power connection and PoE status. Verify network cable connection. Confirm camera's IP address and network settings. |
| Poor image quality | Dirty lens, insufficient lighting, incorrect camera settings. | Clean the lens. Adjust illumination settings (IR/white light). Check resolution and WDR settings in the web interface. |
| Cannot access web interface | Incorrect IP address, network firewall, browser issues. | Verify IP address. Check network connectivity. Temporarily disable firewall. Try a different web browser. |
| No audio | Microphone/speaker disabled, volume too low, software configuration. | Check audio settings in the camera's web interface. Ensure microphone and speaker are enabled and volume is adequate. |
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | MX-Q71A-12DN016 |
| Video Capture Resolution | 12MP (2880×2880) |
| Lens | 1.6mm f/1.8 Hemispheric |
| Field of View | 360° |
| Night Vision Range | 40 Meters (IR) |
| Illumination | Integrated IR and White Light LEDs |
| Audio | Built-in Microphone and Speaker (Two-way audio) |
| WDR | Up to 120 dB |
| Connectivity Technology | Wired (Ethernet) |
| Connectivity Protocol | RTSP, Profile S, G, T |
| Power Source | Corded Electric, PoE+ |
| Storage | 8GB microSD (included), expandable up to 1TB |
| Indoor/Outdoor Usage | Indoor, Outdoor |
| Environmental Protection | IP66 (Dust/Water), IK10 (Impact) |
| Operating Temperature | -40°C to +65°C |
| Mounting Type | Ceiling Mount (Screw In) |
| Product Dimensions | 6.46 x 1.87 x 6.46 inches |
| Manufacturer | Mobotix |
10. Warranty and Support
10.1 Warranty Information
For detailed warranty information, please refer to the warranty card included with your product or visit the official MOBOTIX website. The warranty typically covers manufacturing defects for a specified period from the date of purchase.
10.2 Technical Support
If you require technical assistance or have questions not covered in this manual, please contact MOBOTIX customer support or your authorized dealer. Support resources, including FAQs, software downloads, and contact details, are available on the official MOBOTIX website.
Please retain your purchase receipt for warranty claims.





