Introduction
This manual provides detailed instructions for the assembly, operation, maintenance, and troubleshooting of your ketive Cat Catio Window Enclosure. Please read all instructions carefully before assembly and use to ensure safe and proper installation and enjoyment for your feline companions.
Important Safety Information
- Ensure all components are securely fastened during assembly. Loose parts can lead to instability.
- The catio is designed to support up to 88 pounds. Do not exceed this weight limit.
- Install the catio on a sturdy wall surface capable of supporting its weight and the weight of multiple cats.
- Regularly inspect the catio for any signs of wear, damage, or loose connections. Address any issues promptly.
- Keep small children away from the assembly area and ensure they do not climb on or play inside the catio without supervision.
Package Contents
Before beginning assembly, verify that all parts are present and undamaged. Refer to the included parts list in your packaging for a complete inventory. All parts are drilled and labeled for easy identification.
Assembly Instructions
Assembly of the ketive Cat Catio is designed to be straightforward. Follow the steps below and refer to the provided diagrams and videos for visual guidance. A Phillips screwdriver and possibly a wrench for bolt nuts are recommended tools.
Step 1: Review Components and Dimensions
Familiarize yourself with the various parts and the overall dimensions of the catio to plan your installation location. The catio measures 68"L x 21.2"W x 55.5"H and is designed to fit windows up to 58" wide.

Image: Detailed product dimensions and weight capacity.
Step 2: Assemble the Main Structure
Connect the main panels using the provided hardware. The mortise and tenon joinery construction ensures a solid structure. Ensure all screws are tightened for maximum stability.

Image: Illustration of the solid structure with triangular supports and attachment points.
Step 3: Install Platforms and Doors
Install the four jumping platforms within the enclosure. Attach the two lockable doors and one removable door. The removable door allows for connection to an optional cat tunnel.

Image: Interior view showing the four platforms.

Image: Exterior view highlighting the three doors and optional tunnel connection.
Step 4: Wall Mounting
Securely attach the catio to your chosen window area using the provided mounting hardware. Ensure the triangular brackets on the bottom provide strong support.
Assembly Videos
For visual step-by-step guidance, please refer to the official installation videos:
Easy Installation of Cat Catio on Wood Walls
Video: Demonstrates the installation process of the catio on a wooden wall surface.
Easy Installation of Cat Catio on Stone Walls
Video: Demonstrates the installation process of the catio on a stone wall surface.
Operation
The ketive Cat Catio provides a safe and stimulating outdoor experience for your indoor cats. Its design allows for fresh air circulation while keeping insects out.
Providing Outdoor Access
Open your window to allow your cats access to the catio. The fine mesh screen ensures that your cats can enjoy the outdoors safely without exposure to bugs or other pests.

Image: Close-up of the high-quality mosquito-proof mesh.
Multi-Level Play and Relaxation
The four platforms offer various levels for your cats to jump, climb, and relax. This spacious design accommodates multiple cats, providing ample room for activity and observation.

Image: Interior view showing the four platforms.
Operation Videos
Observe the catio in use and its benefits for your cats:
Turn Any Window into a Cat Paradise
Video: Showcases how the catio transforms a window into an engaging space for cats.
A Sunny Window Haven for Your Feline Friend
Video: Highlights the benefits of sunlight and fresh air for cats within the catio.
Your cat’s new favorite window adventure
Video: Illustrates cats enjoying the various features and views from the catio.
Expandable Cat Catio Window Box for Happy Indoor Cats
Video: Demonstrates the expandable nature and overall enjoyment for indoor cats.
Maintenance and Care
Proper maintenance will extend the life of your ketive Cat Catio and ensure a healthy environment for your pets.
Cleaning
The catio is designed for easy cleaning. Simply open the window and wipe down surfaces. For deeper cleaning, mild soap and water can be used. Ensure the catio is dry before allowing cats back inside.
Weather Resistance
The catio features a waterproof and UV-resistant design, making it suitable for all-weather use. The wave tile roof prevents water from pooling, protecting your pets from rain and sun.

Image: Illustration of the catio's weather resistance.
Troubleshooting
If you encounter any issues with your ketive Cat Catio, please refer to the following common solutions:
- Instability: Ensure all screws and bolts are fully tightened. Verify that the catio is mounted on a flat, sturdy wall surface.
- Insect Entry: Check the mesh for any tears or gaps. Ensure the window is fully closed against the catio opening when in use.
- Difficulty Assembling: Re-check the labeled parts against the instructions. Refer to the assembly videos for visual assistance.
For persistent issues, please contact customer support.
Product Specifications
| Feature | Detail |
|---|---|
| Brand | ketive |
| Model Number | Cat Catio-PET08NEW |
| Product Dimensions (D x W x H) | 21.2" x 68" x 55.5" |
| Item Weight | 51.8 Pounds |
| Material | Wood |
| Color | Grey |
| Included Components | Cat Window Catio |
| Assembly Required | Yes |
Warranty Information
The ketive Cat Catio Window Enclosure comes with a 1 Year Manufacturer Warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific details regarding coverage and how to make a claim, refer to the warranty documentation included with your product or contact customer support.
Customer Support
If you have any questions, require assistance with assembly, or need to report a problem, please contact ketive customer support. Refer to the contact information provided in your product packaging or visit the official ketive website for support options.