Jio AX6000 Wi-Fi 6 Router User Manual

1. Introduction

This manual provides detailed instructions for setting up, operating, and maintaining your Jio AX6000 Wi-Fi 6 Router (Model JIDU6801IN). This device is designed to deliver high-speed, wide-coverage Wi-Fi connectivity for your home or office, supporting Wi-Fi 6 technology, dual-band operation, and mesh networking capabilities.

2. Package Contents

Verify that all items are present in your product package:

• 1N Jio AX6000 Ethernet Gateway (Router)
• 1N Power Adapter
• 1N Ethernet Cable
• 1N Wall Mount Kit
• 1N Warranty Card and Quick Start Guide (accessible via QR Codes)

3. Product Overview

Familiarize yourself with the physical components and indicators of your Jio AX6000 Router.

Image 3.1: Front view of the Jio AX6000 Wi-Fi 6 Router. The router is white with a central Jio logo and a single LED indicator below it.

Image 3.2: Back view of the Jio AX6000 Wi-Fi 6 Router, showing the power input, WAN port (blue), and multiple LAN ports (yellow).

3.1. Ports and Buttons

• Power Input: Connects to the provided power adapter.
• WAN Port (Blue): Connects to your modem or internet service provider's (ISP) device.
• LAN Ports (Yellow): Connects to wired devices such as computers, gaming consoles, or network storage.
• Reset Button: Used to restore factory default settings (usually a small pinhole button).

3.2. LED Indicators

The LED indicator on the front of the router provides status information:

• Solid Green: Router is powered on and operating normally with an active internet connection.
• Blinking Green: Router is booting up or establishing an internet connection.
• Solid Red/Orange: Indicates an issue with the internet connection or router operation. Refer to troubleshooting.

4. Setup Guide

Follow these steps for initial setup of your Jio AX6000 Router.

Image 4.1: Visual guide for easy setup of the Jio AX6000 Router, showing app download, connection, and adding the router.

1. Download the JioHome App: Search for "JioHome" in your smartphone's app store (Google Play Store or Apple App Store) and install it.
2. Connect the Router:
   • Connect your existing modem's Ethernet cable to the blue WAN port on the Jio AX6000 Router.
   • Connect the power adapter to the router's power input and plug it into an electrical outlet.
   • Wait for the router to power on and the LED indicator to turn solid green, indicating a stable internet connection. This may take a few minutes.
3. Configure via JioHome App:
   • Open the JioHome App on your smartphone.
   • Follow the on-screen instructions to add your new Jio AX6000 Router. You may need to scan a QR code on the router or manually enter details.
   • Set up your Wi-Fi network name (SSID) and password as prompted by the app.

Note: The Jio AX6000 Router supports IP over DHCP connections. It does not support IPoE and PPPoE connection setups and is not compatible with JioAirFiber.

5. Operating Instructions

Your Jio AX6000 Router offers various features to enhance your Wi-Fi experience.

Image 5.1: The Jio AX6000 Router on a table, emphasizing its Wi-Fi 6 technology, high-speed capabilities, and wide coverage.

5.1. Connecting Devices

• Wireless Connection: On your device (smartphone, laptop, tablet), search for available Wi-Fi networks. Select the SSID you configured during setup and enter the password.
• Wired Connection: For devices requiring a stable wired connection, use an Ethernet cable to connect them to any of the yellow LAN ports on the router.

5.2. Dual-Band Wi-Fi

The router operates on both 2.4 GHz and 5 GHz frequency bands. It features a single SSID for smart roaming, automatically switching your devices to the optimal band for uninterrupted connectivity.

5.3. JioHome App Features

The JioHome App provides comprehensive control over your network:

• Parental Control: Manage internet access, block websites, and schedule internet downtime for connected devices.
• Guest Mode: Create a separate Wi-Fi network for guests, keeping your main network secure.
• IoT Onboarding Mode: Facilitates easy connection of smart home devices (e.g., security cameras, smart bulbs) to the 2.4 GHz band.
• Network Management: Monitor connected devices, view network status, and adjust settings.

Image 5.2: A family using various devices, illustrating the benefits of JioHome App features like Parental Control, Guest Wi-Fi, and WPA3 Advanced Security for a safe home network.

6. Mesh Network Setup

Expand your Wi-Fi coverage seamlessly by adding compatible JioExtenders to create a True AI Mesh solution.

Image 6.1: An illustration depicting a house with a JioRouter (JIDU6801) and multiple Jio Mesh Extenders (JE6801) working together to provide complete, seamless Wi-Fi coverage.

1. Acquire JioExtenders: Purchase compatible JioExtenders (e.g., JE6801) to expand your network.
2. Placement: Place JioExtenders in areas where Wi-Fi signal is weak, ensuring they are within range of your main Jio AX6000 Router or another extender.
3. Setup via JioHome App: Use the JioHome App to add and configure each JioExtender. The app will guide you through the pairing process to integrate them into your existing mesh network.
4. Seamless Roaming: Once configured, your devices will automatically connect to the strongest Wi-Fi signal as you move around your home, ensuring uninterrupted connectivity.

7. Troubleshooting

This section addresses common issues you might encounter with your Jio AX6000 Router.

• No Internet Connection:
  • Check if the WAN cable is securely connected to the blue port on the router and to your modem.
  • Ensure your modem is powered on and has an active internet connection.
  • Restart both your modem and the Jio AX6000 Router by unplugging them for 30 seconds and then plugging them back in.
  • Verify your ISP connection type. This router supports IP over DHCP and does not support IPoE or PPPoE.
• Weak Wi-Fi Signal or Limited Range:
  • Relocate the router to a central location in your home, away from obstructions like thick walls, metal objects, and other electronic devices that may cause interference.
  • Consider adding JioExtenders to create a mesh network for wider coverage.
• JioHome App Issues:
  • Ensure your smartphone has a stable internet connection (either via mobile data or another Wi-Fi network) when trying to set up the app.
  • Update the JioHome App to the latest version.
  • Clear the app's cache or reinstall the app if issues persist.
• Cannot Connect to Wi-Fi:
  • Double-check your Wi-Fi password.
  • Ensure your device's Wi-Fi is enabled.
  • Restart the device you are trying to connect.
• Router LED is Red/Orange:
  • This usually indicates a problem with the internet connection. Follow the steps for "No Internet Connection" above.
  • If the issue persists, contact your Internet Service Provider (ISP) or Jio customer support.

8. Specifications

Detailed technical specifications for the Jio AX6000 Wi-Fi 6 Router (JIDU6801IN).

9. Safety Information

Please read and follow these safety guidelines to ensure proper operation and prevent damage to the device or injury.

• Use only the power adapter provided with the router. Using an incompatible adapter may damage the device and void your warranty.
• Do not expose the router to water, moisture, or extreme temperatures.
• Avoid placing the router near heat sources or in direct sunlight.
• Ensure adequate ventilation around the router to prevent overheating.
• Do not attempt to open or repair the router yourself. Refer all servicing to qualified personnel.
• Keep the router and its accessories out of reach of children.

10. Warranty and Support

Your Jio AX6000 Router comes with a warranty. Please refer to the warranty card provided in your package (accessible via QR code) for specific terms and conditions.

For technical assistance, product inquiries, or warranty claims, please contact Jio customer support through the JioHome App or their official website. Ensure you have your product model number (JIDU6801IN) and purchase details ready when contacting support.