Introduction
This manual provides comprehensive instructions for the safe and efficient operation of your Greystone Built-in Convection Microwave. This appliance combines traditional microwave functions with convection and roasting capabilities, offering versatile cooking options. Please read this manual thoroughly before using the appliance and retain it for future reference.
Important Safety Instructions
When using electrical appliances, basic safety precautions should be followed, including the following:
- Read all instructions before using the appliance.
- Do not operate the oven if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.
- Do not heat liquids or other foods in sealed containers since they are liable to explode.
- Do not attempt to operate this oven with the door open since this can result in harmful exposure to microwave energy.
- Only allow children to use the oven without supervision when adequate instructions have been given so that the child is able to use the oven in a safe way and understands the hazards of improper use.
- Regularly clean the oven and remove any food deposits.
- Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation.
Product Overview

Figure 1: Front view of the Greystone Built-in Convection Microwave. The image displays the sleek black and stainless steel exterior, the glass door, and the digital control panel on the right side. The control panel features a digital display, numeric keypad, and various function buttons for microwave, convection, grill, and auto-cook settings.
Setup and Installation
This appliance is designed for built-in installation. Professional installation is recommended to ensure proper ventilation and electrical connection.
Unpacking
- Carefully remove the microwave from its packaging.
- Remove all packing materials, including any protective film or tape.
- Inspect the oven for any damage, such as dents or a misaligned door. Do not operate if damaged.
Placement
- Ensure the installation location provides adequate space for ventilation.
- The microwave must be placed on a flat, stable surface or installed in a cabinet designed for its dimensions.
- Keep away from heat sources and water.
Electrical Connection
- Ensure the power outlet matches the voltage and frequency requirements specified on the appliance's rating label.
- Do not use extension cords or adapters.
- The appliance must be properly grounded.
Operating Instructions
Familiarize yourself with the control panel before operation.
Control Panel Overview
- Digital Display: Shows time, power level, and cooking status.
- Numeric Keypad (0-9): Used to enter cooking times, weights, and set the clock.
- Power Level: Adjusts microwave power.
- Convection: Activates convection cooking mode.
- Grill: Activates grill cooking mode.
- Micra + Grill: Combines microwave and grill functions.
- Micra + Convection: Combines microwave and convection functions.
- Auto-Cook Settings: Pre-programmed settings for common foods (e.g., Cake, Spaghetti, Potato, Pizza, Chicken, Popcorn, Beverage, Reheat).
- Timer/Clock: Sets the kitchen timer or the current time.
- Weight Defrost: Defrosts food based on weight.
- Quick Start: Starts cooking immediately at full power for a set duration (e.g., 30 seconds per press).
- Start: Begins the selected cooking program.
- Cancel: Stops the cooking program or clears settings.
Setting the Clock
- Press the Timer/Clock button once.
- Use the numeric keypad to enter the current time (e.g., 12:30 for 12:30 PM).
- Press the Timer/Clock button again to confirm.
Microwave Cooking
- Place food in a microwave-safe container.
- Enter the desired cooking time using the numeric keypad.
- Press the Power Level button repeatedly to select the desired power level (e.g., P100 for 100%, P80 for 80%).
- Press Start.
Convection Cooking
- Press the Convection button.
- Use the numeric keypad to enter the desired temperature (e.g., 375 for 375°F).
- Press Convection again to confirm temperature.
- Enter the desired cooking time.
- Press Start.
Grill Cooking
- Press the Grill button.
- Enter the desired cooking time.
- Press Start.
Auto-Cook Functions
For pre-programmed cooking, select the desired food item button (e.g., Popcorn, Chicken). The oven will automatically set the cooking time and power level. Some functions may require you to enter the weight of the food.
- Press the desired auto-cook button.
- If prompted, enter the weight or quantity using the numeric keypad.
- Press Start.
Maintenance and Cleaning
Regular cleaning and maintenance will ensure the longevity and optimal performance of your microwave.
Interior Cleaning
- Wipe the interior cavity after each use with a damp cloth and mild detergent.
- For stubborn food spills, place a bowl of water with lemon slices inside and microwave for 2-3 minutes to loosen residue, then wipe clean.
- Do not use abrasive cleaners or scouring pads.
Exterior Cleaning
- Clean the exterior surfaces with a soft, damp cloth.
- For stainless steel surfaces, use a stainless steel cleaner and polish in the direction of the grain.
Turntable Care
- The glass turntable and roller ring can be removed for cleaning. Wash them in warm, soapy water or in the dishwasher.
- Ensure they are completely dry before placing them back in the oven.
Troubleshooting
If you encounter issues with your microwave, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Oven does not start. | Power cord not plugged in; Door not closed properly; Fuse blown or circuit breaker tripped. | Ensure plug is securely in outlet; Close door firmly; Check household fuse/circuit breaker. |
| Food not cooking evenly. | Food not stirred or rotated; Incorrect power level or cooking time. | Stir or rotate food during cooking; Adjust power level and time as needed. |
| Light not working. | Bulb needs replacement. | Contact qualified service personnel for bulb replacement. |
| Excessive steam from door. | Normal during cooking, especially high-moisture foods. | No action required. Ensure proper ventilation. |
Specifications
- Brand: Greystone
- Model: 2022302118
- Capacity: 1.1 cu. ft.
- Power Levels: 10
- Functions: Microwave, Convection, Roast, Grill
- Finish: Stainless Steel
- Product Dimensions: 40.01 x 53.34 x 27.94 cm (15.75 x 21 x 11 inches)
- Item Weight: 18.6 kg (41 lbs)
- Color: Black
Warranty and Support
Greystone products are manufactured to the highest quality standards. For warranty information or technical support, please refer to the warranty card included with your product or visit the official Greystone website. Keep your proof of purchase for warranty claims.
For service or inquiries, please contact Greystone customer support.





