Product Overview
The Facemoon Cordless Heated Eye Mask is designed to provide gentle, consistent warmth for dry and tired eyes. It features a rechargeable, cordless design for convenient use at home, work, or while traveling. The mask includes a flaxseed-filled nose bridge for improved light blocking and heat retention, three adjustable heat levels, and four timer settings with an automatic shut-off function for safety and comfort. The soft microfiber cover and adjustable strap ensure a comfortable fit.
Setup Instructions
- The battery may lose some charge during shipping. Please use the original Type-C cable and a USB adapter under 20W to charge the device. The indicator light will turn on during charging.
- Unplug the charging cable before turning on the device.
Operating Instructions
- Press and hold the right button for 2 seconds to turn the device on or off.
- Use the right button to adjust the heat level and the left button to set the timer.
Maintenance
The Facemoon Heated Eye Mask features a detachable cover for easy cleaning. The cover is machine-washable. Always remove the electronic heating core before washing the cover. Hand wash is recommended for longevity.
Troubleshooting
- Is the heat strong enough to actually help with dry eyes?
The warmth is designed to be comfortably warm, not hot. It is sufficient to help loosen oil glands and relieve dryness, as recommended by eye care professionals. Consistent gentle warmth is more effective than intense heat. - How to get a 'moist heat' effect with this mask?
Lightly mist the inside of the mask with a few drops of water (do not soak). Once heated, this provides a moist warmth that feels deeper and more soothing, similar to a warm towel without the inconvenience. - Why doesn't the battery last long?
Battery life is approximately 2 hours on Level 1. Higher heat levels will drain the battery faster. For optimal battery life and effective relief, using Level 1 is recommended.
Product Specifications
| Model Number (ASIN) | B0F2LQYLCS |
| Brand | Facemoon |
| Package Dimensions | 10.24 x 5 x 1.46 inches |
| Weight | 10.86 ounces |
| Batteries | 1 Lithium Ion battery (included) |
| Heat Levels | 3 (Low, Medium, High) |
| Timer Settings | 4 (with auto shut-off) |
| Material Type | Foam, Hypoallergenic Microfiber |
| Care Instructions | Hand Wash Only (detachable cover) |
| Special Features | Cordless, Electric, USB Type-C, Portable, Stable Temperature, Adjustable Strap, Flaxseed Nose Bridge |
Safety Information
- Use the mask for a minimum of 10 minutes to initiate its therapeutic effect. A duration of 20–30 minutes per session is sufficient. It is recommended to use the mask once or twice daily. Prolonged use is not advised.
- The heat generated by the mask helps to liquefy and release meibomian gland secretions, thereby reducing inflammation. To avoid the risk of burns, ensure that the temperature is within a comfortable and safe range.
- For best results, wear the mask while seated or in a slightly reclined position. Lying flat may apply unnecessary pressure to the eyes and is not recommended.
- Temporary blurred vision may occur after use due to increased oil secretion stimulated by the heat. This is a normal and short-term response and should resolve on its own.
Legal Disclaimer: Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Warranty Information
Facemoon offers a 1-Year Hassle-Free Replacement for this heated eye mask. If any issue arises with materials or workmanship within 12 months of purchase, please contact customer support for a replacement or refund.
Customer Support
Our friendly support team is available to assist with any questions or concerns regarding your Facemoon heated eye mask. Please refer to the product packaging or the official Facemoon website for contact details.