1. Introduction
This manual provides comprehensive instructions for the safe and efficient use of your NARWAL Freo Z Ultra Robot Vacuum and Mop Combo. Please read this manual thoroughly before operating the device and retain it for future reference.
2. Package Contents
Verify that all components are present in the package:
- NARWAL Freo Z Ultra Robot
- Base Station
- Side brush (1 pair)
- Base station power cord (1)
- Floor detergent (1)
- Extension ramp (1)
- Dust bin filter (1)
- Base station dust bag (1)
- Baseboard cleaning module (1)
- Baseboard rag (3)
- Replaceable insert bin (1)
- Product manual (1)
Figure 2.1: NARWAL Freo Z Ultra Robot and Base Station.
3. Setup
3.1 Base Station Placement
Place the base station on a hard, flat surface against a wall, ensuring adequate clearance around it for the robot to dock. Avoid placing it near stairs or heat sources.
3.2 Power Connection
Connect the base station power cord to the base station and then to a power outlet. Ensure the power cord is neatly arranged to prevent entanglement.
3.3 App Installation and Wi-Fi Connection
- Download the NARWAL app from your device's app store.
- Create an account or log in.
- Follow the in-app instructions to add your Freo Z Ultra robot.
- Connect the robot to your 2.4GHz Wi-Fi network. 5GHz Wi-Fi is not supported.
3.4 Initial Charging
Place the robot onto the base station to charge fully before its first use. The app will indicate the charging status.
4. Operating Instructions
4.1 Starting a Cleaning Cycle
You can start a cleaning cycle via the NARWAL app or by pressing the button on the robot. The robot will begin mapping your home and cleaning according to its intelligent algorithms.
4.2 Obstacle Avoidance and Navigation
The Freo Z Ultra utilizes dual 1600x1200 HD cameras and dual chips for real-time decision-making and advanced obstacle avoidance. It identifies over 120 objects, avoiding hazards like pet accidents by 150mm and cleaning close to furniture legs (within 8mm).
Figure 4.1: Robot utilizing AI for obstacle avoidance.
4.3 Cleaning Modes and Performance
The robot intelligently identifies dirt and deploys appropriate cleaning modes. For wet messes, mops are deployed; for dry messes, mops are lifted to prevent spreading.
Figure 4.2: Real-time cleaning mode adjustments.
- Suction: Features 12,000Pa suction for effective dirt and pet hair removal from carpets and crevices.
- Mopping: Dual mops apply 1.2 kg of downward force and scrub at 180 RPM to remove stubborn stains. Triangular mop heads ensure edge-to-edge cleaning.
- Edge Cleaning: EdgeSwing technology and a dedicated baseboard cleaning module ensure thorough cleaning along walls and baseboards.
Figure 4.3: 12,000Pa Hyper Suction capability.
Figure 4.4: Effective stain removal by mopping function.
Figure 4.5: Edge and baseboard cleaning capabilities.
5. Maintenance
5.1 Base Station Maintenance
The Ultra Quiet Self-Empty Station performs several maintenance tasks automatically:
- Mop Washing: AI detects mop contaminants and cleans mops with hot water (104°F to 140°F) to flush grease, then reaches 167°F for hygienic cleaning.
- Mop Drying: A self-drying system prevents odors.
- Self-Emptying: The 2.5L dustbag holds up to 120 days of compressed dirt. Replace the dustbag when full.
- Self-Cleaning: The station cleans itself to maintain hygiene.
- Auto Refilling: The station automatically refills the robot's water tank.
Figure 5.1: Ultra-Quiet 8-in-1 Base Station functions.
5.2 Robot Component Maintenance
- Side Brushes: Regularly check for hair and debris. Clean or replace as needed.
- Main Brush: The certified tangle-free brush minimizes hair entanglement. Periodically remove the main brush and clean any accumulated hair or debris.
Figure 5.2: Certified Zero-Tangling brush technology.
6. Troubleshooting
If you encounter issues with your NARWAL Freo Z Ultra, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not turn on or charge. | Base station not powered, robot not properly docked. | Ensure base station is plugged in. Re-dock the robot, ensuring contact with charging pins. |
| Robot cannot connect to Wi-Fi. | Incorrect Wi-Fi band, weak signal, incorrect password. | Ensure you are connecting to a 2.4GHz network. Move robot closer to router. Re-enter Wi-Fi password. |
| Poor cleaning performance. | Full dustbag, dirty filter, tangled brushes, low water/detergent. | Empty dustbag. Clean/replace filter. Clean main and side brushes. Refill water/detergent tanks. |
| Robot gets stuck frequently. | Obstacles, dirty sensors. | Clear area of small objects, cables, and thick rugs. Clean all sensors on the robot. |
| Mops are not washing or drying properly. | Base station water tanks empty, clogged nozzles. | Ensure clean and dirty water tanks are correctly installed and filled/emptied. Check for blockages in the mop washing area. |
For further assistance, please refer to the NARWAL app or contact customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | NARWAL |
| Model Name | YJCC017 |
| Special Feature | Auto Mop Washing |
| Color | White |
| Filter Type | Cloth |
| Battery Life | 2.5 Hours |
| Voltage | 3.6 Volts (DC) |
| Power Source | Battery Powered |
| Control Method | App |
| Form Factor | Round |
| UPC | 604467937789 |
| Product Dimensions | 19.2 x 17.5 x 25.3 inches |
| Item Weight | 43 pounds |
| Manufacturer | NARWAL |
| Batteries | 1 Lithium Ion battery required |
8. Warranty and Support
8.1 Warranty Information
For detailed warranty information, please refer to the warranty card included with your product or visit the official NARWAL website. Keep your proof of purchase for warranty claims.
8.2 Customer Support
If you have any questions or require technical assistance, please contact NARWAL customer support. Contact details can typically be found on the official NARWAL website or within the NARWAL app.
