Important Safety Information
Please read all instructions carefully before using this appliance to ensure safe operation and to prevent injury or damage. Keep this manual for future reference.
- Electrical Safety: Ensure the refrigerator is connected to a grounded power outlet with the correct voltage (115 Volts). Do not use extension cords.
- Placement: Place the unit on a firm, level surface. Allow adequate ventilation space around the unit (at least 4 inches from walls) to ensure proper cooling and prevent overheating.
- Flammable Materials: Do not store explosive substances or flammable materials inside or near the refrigerator.
- Child Safety: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
- Maintenance: Always unplug the refrigerator before cleaning or performing any maintenance.
Product Overview
The Velivi 13.8 Cu Ft Commercial Merchandiser Refrigerator (Model KMYL2) is designed for efficient and quiet cooling of beverages in commercial settings such as shops, restaurants, and offices. It features a glass door, LED lighting, and adjustable shelves for versatile storage.
This upright cooler provides ample space for various drinks while maintaining a consistent temperature range of 37°F to 65°F.

Figure 1: Front view of the Velivi 13.8 Cu Ft Commercial Merchandiser Refrigerator.
Setup and Installation
1. Unpacking
- Carefully remove all packaging materials, including foam and tape.
- Inspect the refrigerator for any shipping damage. Report any damage to the retailer immediately.
- Clean the interior and exterior of the unit with a soft cloth and mild detergent before use.
2. Placement
- Place the refrigerator on a flat, stable surface strong enough to support the unit when fully loaded.
- Ensure there is at least 4 inches (10 cm) of space around the back and sides of the unit for proper air circulation. This is crucial for efficient cooling and energy saving.
- Avoid placing the unit in direct sunlight or near heat sources (e.g., ovens, radiators).
- This model can be used as a freestanding unit or built into a counter space, provided adequate ventilation is maintained.

Figure 2: Illustration of freestanding and built-in installation options, highlighting front vent for built-in use.
3. Leveling the Unit
The refrigerator is equipped with adjustable feet. Use a level to ensure the unit is perfectly level. Adjusting the feet clockwise will raise the unit, and counter-clockwise will lower it.

Figure 3: Detail of the adjustable bottom foot for leveling.
4. Reversible Door Installation
The door hinge is reversible, allowing the door to open from either the left or right side. Refer to the detailed instructions in the separate installation guide for reversing the door swing.

Figure 4: The reversible door feature, offering two opening directions.
Operating Instructions
1. Initial Power-On
After placing the unit and ensuring proper ventilation, plug the refrigerator into a dedicated grounded electrical outlet. Allow the unit to stand for at least 2-4 hours before plugging it in to allow refrigerants to settle.
2. Smart Touch Control Panel
The refrigerator features a smart touch control panel located at the top of the interior. This panel allows you to adjust temperature, control lighting, and power the unit on/off.

Figure 5: Close-up of the Smart Touch Control panel.
- Power Button (ON/OFF): Press to turn the unit on or off.
- Temperature Adjustment (UP/DOWN arrows): Use these buttons to set your desired temperature within the range of 37°F to 65°F (3°C to 18°C).
- Temperature Lock: This feature prevents accidental changes to the set temperature. Consult the full manual for specific instructions on activating/deactivating.
- Light Button: Press to turn the interior LED lighting on or off.
- °C/°F Switch: Press to toggle the temperature display between Celsius and Fahrenheit.
Allow several hours for the refrigerator to reach the set temperature after initial setup or temperature adjustments.
Features
Large Capacity Storage
With a generous 13.8 cubic feet capacity, this merchandiser refrigerator can store approximately 630 standard 12-ounce cans, providing ample space for various beverages.

Figure 6: Interior capacity demonstrating storage for juice, soda, beer, milk, and water bottles.
Rapid Cooling & Low Noise Operation
Equipped with a turbo fan for quick circulation, the unit provides powerful and fast cooling. The compressor operates at a low noise level (below 40dB), making it suitable for quiet environments like offices and restaurants.
Low-E Double Glass Door
The double-paned, Low-E glass door features automatic defogging and anti-frosting technology. Infrared reflection technology helps eliminate condensation, ensuring clear visibility of contents and maintaining stable internal temperatures.

Figure 7: Benefits of the Low-E Double Glass Door, including heat insulation, frostless operation, energy saving, and low noise.
Automatic Closing Door Design
The door is designed to automatically close when opened at an 80° incline or less. This feature helps reduce cold air leakage, improving energy efficiency, especially in high-traffic environments.
Adjustable Shelves
The interior features multiple adjustable metal shelves, allowing you to customize the storage space to accommodate various bottle and can sizes.

Figure 8: Adjustable shelves for flexible storage and a detail of the safety lock.
Safety Lock
A built-in safety lock is included to secure the contents of the refrigerator, preventing unauthorized access.
Maintenance and Cleaning
1. Cleaning the Interior
- Unplug the refrigerator before cleaning.
- Wash the interior surfaces with a solution of warm water and mild baking soda (2 tablespoons of baking soda to 1 quart of water).
- Clean the shelves and drawers with a mild detergent solution.
- Rinse and dry all surfaces thoroughly.
2. Cleaning the Exterior
- Clean the exterior with a soft cloth and mild detergent.
- For stainless steel surfaces, use a non-abrasive stainless steel cleaner.
- Wipe the door gasket regularly to ensure a proper seal.
3. Defrosting
This refrigerator features an automatic defrost system, eliminating the need for manual defrosting. During the defrost cycle, frost on the evaporator coil melts and drains into a drip tray, where it evaporates.
Troubleshooting
Before contacting customer support, please check the following common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator does not operate | Not plugged in; circuit breaker tripped; power outage. | Ensure plug is secure; check circuit breaker; verify power supply. |
| Temperature is not cold enough | Temperature set too high; door not closed properly; excessive door openings; poor ventilation; unit overloaded. | Lower temperature setting; ensure door seals tightly; reduce frequency of door openings; ensure adequate clearance around unit; do not overload. |
| Excessive noise | Unit not level; objects vibrating against the unit; normal compressor operation. | Adjust leveling feet; ensure no objects are touching the unit; some noise from compressor is normal. |
| Condensation on glass door | High humidity; door left open too long; door gasket not sealing. | This unit has Low-E glass to minimize condensation. Ensure door is closed properly and gasket is clean. In very high humidity, some condensation may still occur. |
If the problem persists after checking these points, please contact Velivi customer support.
Specifications
| Specification | Detail |
|---|---|
| Brand | Velivi |
| Model Name | KMYL |
| Model Number | KMYL2 |
| Capacity | 13.8 Cubic Feet (approx. 630 standard 12-oz cans) |
| Product Dimensions (D x W x H) | 23"D x 38"W x 23"H (Note: Discrepancy with 23.54"x27.17"x65.75" from feature bullets. Using the more detailed spec from feature bullets for clarity: 23.54"D x 27.17"W x 65.75"H) |
| Color | White |
| Voltage | 115 Volts |
| Temperature Range | 37°F to 65°F (3°C to 18°C) |
| Defrost System | Automatic |
| Number of Shelves | 6 (Adjustable Metal Shelves) |
| Noise Level | <40dB (Library-level quiet) |
| Door Material Type | Stainless Steel frame with Low-E Double Glass |
| Installation Type | Built-In / Freestanding |
| Item Weight | 198 Pounds |
| UPC | 718387887816 |
Warranty and Support
The Velivi 13.8 Cu Ft Commercial Merchandiser Refrigerator comes with a one-year whole machine warranty and lifetime technical support. Velivi is committed to responding to after-sales issues within 24 hours.
For warranty claims, technical assistance, or any questions regarding your product, please contact Velivi customer service through the retailer where the product was purchased or refer to the contact information provided in your purchase documentation.