CHiQ CW07123863AX

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CHiQ CW07123863AX 7kg Washing Machine

User Manual

Model: CW07123863AX | Brand: CHiQ

Introduction

Thank you for choosing the CHiQ CW07123863AX 7kg Washing Machine. This appliance is designed for efficient and convenient laundry care, featuring a compact design, energy-saving BLDC motor, and multiple specialized programs. To ensure safe and optimal performance, please read this manual thoroughly before operation and retain it for future reference.

CHiQ CW07123863AX 7kg Washing Machine front view

Front view of the CHiQ CW07123863AX 7kg Washing Machine.

1. Setup and Installation

Proper installation is crucial for the safe and efficient operation of your washing machine. Please follow these steps carefully.

1.1 Unpacking and Transport Bolt Removal

Before using the washing machine, all transport bolts and brackets from the rear panel must be removed. Failure to do so can cause excessive vibration, noise, and potential damage to the appliance during operation.

Removing transport bolts from the back of the washing machine

Illustration showing the removal of transport bolts from the rear of the washing machine. Ensure all four bolts are removed before first use.

1.2 Positioning and Leveling

Place the washing machine on a firm, level surface. Adjust the leveling feet at the bottom of the machine to ensure it is perfectly stable and does not wobble. This minimizes vibration and noise during cycles.

1.3 Water and Drain Connection

Connect the water inlet hose to a cold water tap and securely attach it to the machine's inlet valve. Ensure all connections are tight to prevent leaks. Position the drain hose into a suitable drain pipe or sink, ensuring it is properly secured to prevent dislodgement during draining.

1.4 Electrical Connection

Plug the power cord into a grounded electrical outlet. Ensure the voltage and frequency match the specifications listed on the appliance's rating label.

2. Operating Instructions

Familiarize yourself with the control panel and available wash programs to achieve the best laundry results.

2.1 Control Panel Overview

The washing machine features an intuitive control panel with a rotary knob for program selection and touch controls for additional functions. The LED display shows cycle status and remaining time.

Control panel with 15 specialized wash programs

The control panel displaying the 15 specialized wash programs, including Mix, Cotton, Anti-allergy, Wool, Baby Care, Shirts, Bedding, Eco 40-60, Quick Wash 15', Underwear, Down Jacket, Rinse+Spin, Drum Clean, and Spin.

2.2 Selecting a Wash Program

Turn the rotary knob to select one of the 15 specialized wash programs. Each program is optimized for different fabric types and soil levels:

  • Mix: For mixed loads of cotton and synthetics.
  • Cotton: For durable cotton items.
  • Anti-allergy: Uses steam to remove allergens and bacteria.
  • Wool: Gentle wash for woolens.
  • Baby Care: Special program for baby clothes, often with steam.
  • Shirts: Optimized for shirt washing.
  • Bedding: For larger items like duvets and sheets.
  • Eco 40-60: Energy-efficient program for normally soiled cotton, linen, or mixed fabrics washable at 40°C or 60°C.
  • Quick Wash 15': For lightly soiled items needing a fast wash.
  • Underwear: Gentle care for delicate undergarments.
  • Down Jacket: Specific program for down-filled items.
  • Rinse+Spin: For rinsing and spinning items only.
  • Drum Clean: Self-cleaning cycle for the drum.
  • Spin: For draining water and spinning clothes.

2.3 Special Functions

  • Steam Refresh Technology: Utilizes steam to gently remove allergens and bacteria, ideal for sensitive skin and baby clothing.
  • 15-Minute Quick Wash: Thoroughly cleans new or lightly soiled garments in a short time, perfect for a quick refresh.
  • One-Touch Smart Wash: Press and hold the "One Touch" button for 3 seconds (when the machine is off) to start a program automatically, simplifying operation.
  • Delay End: Allows you to set a delayed start time for your wash cycle, optimizing energy consumption during off-peak hours and providing flexible scheduling up to 24 hours.
  • Variable Temperatures: The machine can reach up to 85°C on specific programs to activate washing enzymes and soften stubborn grease, ensuring deep sterilization.
  • Child Lock: Prevents accidental operation by children. Activate by pressing and holding the designated buttons.
  • Start/Pause: Allows you to pause a cycle to add or remove clothes, or to adjust settings.
  • Automatic Save: Automatically saves progress during a power outage and resumes the wash program when power is restored.
One-Touch Smart Wash feature

The One-Touch Smart Wash feature, allowing quick program initiation.

Steam Wash technology

Steam Wash technology for deep cleaning and allergen removal.

Variable temperature cleaning up to 85 degrees Celsius

Variable temperature cleaning, including an 85°C option for deep sterilization.

Delay End function for up to 24 hours

The Delay End function, allowing cycle scheduling up to 24 hours in advance.

Features: Quiet operation, Auto-save, Child Lock, Start/Pause

Overview of smart features: Quiet operation, Automatic Save, Child Lock, and Start/Pause functionality.

3. Maintenance and Care

Regular maintenance ensures the longevity and optimal performance of your washing machine.

3.1 Drum Cleaning

The washing machine features a self-cleaning drum function. Use the "Drum Clean" program periodically to prevent deposits and ensure a hygienic washing environment. This powerful high-temperature water stream thoroughly flushes the inner and outer walls of the drum to remove all dirt and prevent secondary contamination.

Drum cleaning process with water jets

Illustration of the drum cleaning process, showing water jets cleaning the drum interior.

3.2 Exterior Cleaning

Wipe the exterior of the machine with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the surface.

3.3 Detergent Dispenser Cleaning

Periodically remove and clean the detergent dispenser drawer to prevent residue buildup, which can affect dispensing efficiency.

4. Troubleshooting

This section addresses common issues you might encounter. For more complex problems, please contact customer support.

ProblemPossible CauseSolution
Excessive Vibration/NoiseTransport bolts not removed; machine not level; uneven load.Ensure all transport bolts are removed (refer to Setup section). Level the machine using adjustable feet. Redistribute laundry evenly in the drum.
Machine Does Not StartPower cord unplugged; door not closed properly; child lock activated.Check power connection. Ensure door is firmly closed. Deactivate child lock.
Water LeakageHoses not properly connected; drain hose blocked.Check and tighten all hose connections. Clear any blockages in the drain hose.
Poor Washing ResultsOverloading; incorrect detergent dosage; wrong program selected.Do not overload the machine. Use appropriate amount of detergent. Select the correct wash program for the fabric type.

The CHiQ washing machine is equipped with a BLDC inverter motor, which allows precise control over the rotation of the inner drum, resulting in excellent performance, energy efficiency, and a low noise level. Its Electronic Stability Control (ESC) system further enhances stability and vibration reduction.

BLDC Inverter Motor diagram

Diagram illustrating the BLDC Inverter Motor, known for its quiet and efficient operation.

Electronic Stability Control (ESC) for stable operation

Electronic Stability Control (ESC) system ensuring stable operation and reduced vibration.

5. Specifications

Key technical specifications for the CHiQ CW07123863AX Washing Machine.

FeatureSpecification
Model NumberCW07123863AX
Capacity7 Kilograms
Energy Efficiency ClassA
Spin Speed1200 RPM
Motor TypeBLDC Inverter Motor
Product Dimensions (D x W x H)46.5 x 60 x 84 cm
Item Weight54 Kilograms
ColorGrey
Control TypeTouch
Special FeaturesTemperature Control, Child Lock, Elegant Design, Inverter, Vibration Reduction, Steam Refresh
CHiQ CW07123863AX Washing Machine with dimensions

The CHiQ CW07123863AX washing machine with its compact dimensions (60cm width, 84cm height, 46.5cm depth).

Energy Class A rating for the washing machine

The washing machine's Energy Class A rating, signifying maximum efficiency and minimum waste.

6. Warranty and Support

CHiQ is committed to providing high-quality products and excellent customer service.

6.1 Product Warranty

This CHiQ washing machine comes with a 2-year warranty for all products. Additionally, the BLDC motor is covered by a remarkable 12-year replacement warranty, ensuring long-term reliability and peace of mind.

BLDC Motor with 12-year warranty

The BLDC Motor, highlighting its energy-saving, silent, and long-lasting features, backed by a 12-year warranty.

Service Policies: 30-day return, 2-year warranty, 12-year motor replacement

Overview of service policies: 30-day return, 2-year product warranty, and 12-year motor replacement warranty.

6.2 Customer Support

For technical assistance, warranty claims, or any product-related inquiries, please contact CHiQ customer service. Professional telephone customer support is available during working days.

You can find more information and support on the official CHiQ website or through your retailer.

Local customer service and positive solutions

CHiQ's commitment to local customer service and positive solutions.

© 2025 CHiQ. All rights reserved. Information in this manual is subject to change without notice.

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