ASUS A3402WB

ASUS A3402 All-in-One Desktop User Manual

Model: A3402 AIO

1. Setup

1.1 Unpacking the Device

Carefully remove all components from the packaging. Ensure all items listed below are present:

  • ASUS A3402 All-in-One Desktop
  • 90W AC Adapter
  • Wireless Optical Mouse
  • Wireless White Keyboard
  • 32GB USB Drive
  • Speakers

1.2 Physical Setup

Place the ASUS A3402 All-in-One Desktop on a stable, flat surface. Ensure adequate ventilation around the device.

Front view of the ASUS All-in-One Desktop

Figure 1.1: Front view of the ASUS All-in-One Desktop, showcasing the 23.8-inch display and integrated stand.

Connect the 90W AC adapter to the power input port on the rear of the desktop and then to a power outlet. Insert the USB receiver for the wireless keyboard and mouse into an available USB port.

Rear view of the ASUS All-in-One Desktop showing ports

Figure 1.2: Straight rear view of the ASUS All-in-One Desktop, clearly showing all connectivity ports including USB, HDMI, LAN, and power input.

1.3 Initial Boot and Operating System Setup

Press the power button located on the device. The system will boot into Windows 10 Home. Follow the on-screen prompts to complete the initial operating system setup, including language selection, network connection, and user account creation.

2. Operating the Device

2.1 Display and Interaction

The ASUS A3402 features a 23.8-inch LED-backlit IPS Touchscreen display with a 1920x1080 resolution. The display supports multi-touch gestures for intuitive interaction with Windows 10 Home. Alternatively, use the provided wireless keyboard and mouse for navigation and input.

2.2 Connectivity

The device offers various connectivity options:

  • Wireless: Intel Wi-Fi 6 AX201 (2x2) for high-speed internet access and Bluetooth 5.3 for connecting wireless peripherals.
  • Wired Ports:
    • 1x USB 3.2 Gen 1 Type-C (5Gbps)
    • 3x USB 3.2 Gen 1 Type-A (5Gbps)
    • 2x USB 2.0 Type-A
    • 1x HDMI v1.4
    • 1x RJ-45 LAN (10/100/1000Mbps)
    • 1x Headphone/Microphone Combo Jack
    • 1x Coaxial plug Power Jack

2.3 Camera and Audio

The integrated 720p HD Camera includes a privacy shutter for enhanced security. For audio, the system features SonicMaster technology, providing clear sound output through the internal speakers or connected headphones.

3. Maintenance

3.1 Cleaning the Device

To maintain optimal performance and appearance, regularly clean the desktop. Use a soft, lint-free cloth slightly dampened with water or a screen cleaner for the display. For the chassis, use a dry or slightly damp cloth. Avoid abrasive cleaners or solvents.

3.2 Software Updates

Keep your Windows 10 Home operating system and device drivers updated. Regular updates ensure system stability, security, and optimal performance. Access Windows Update through the Settings menu.

3.3 Storage Management

The device is equipped with a 512GB M.2 SSD. Periodically review your stored files and applications to manage disk space effectively. Utilize cloud storage or external drives for large files to preserve system performance.

4. Troubleshooting

This section provides solutions to common issues you might encounter.

ProblemPossible CauseSolution
Device does not power onPower cable not connected; Power outlet issueEnsure AC adapter is securely connected to the device and a working power outlet. Test the outlet with another device.
No display on screenDevice is off; Display settings issueEnsure the device is powered on. If external monitor is connected, check its connection.
Wireless connectivity issuesWi-Fi/Bluetooth off; Driver issue; Router problemCheck Wi-Fi/Bluetooth settings in Windows. Restart the device and your wireless router. Update wireless drivers.
Keyboard or mouse not respondingLow battery; USB receiver issueReplace batteries in keyboard/mouse. Re-insert the USB receiver into a different USB port.

5. Specifications

Detailed technical specifications for the ASUS A3402 All-in-One Desktop.

  • Model Name: A3402WBA-WS503T
  • Operating System: Windows 10 Home
  • Processor: Intel Core i5-1235U 10-Core (Up to 4.4 GHz)
  • RAM: 8GB DDR4 SDRAM 3200 MHz
  • Storage: 512GB M.2 SSD
  • Display: 23.8" LED-backlit IPS Touchscreen, 1920 x 1080 resolution, 250 nits, Anti-glare, 100% sRGB, 60Hz
  • Graphics: Intel Iris Xe Graphics (Integrated)
  • Wireless Connectivity: Intel Wi-Fi 6 AX201 (2x2), Bluetooth 5.3
  • Ports:
    • 1x USB 3.2 Gen 1 Type-C (5Gbps)
    • 3x USB 3.2 Gen 1 Type-A (5Gbps)
    • 2x USB 2.0 Type-A
    • 1x HDMI v1.4
    • 1x RJ-45 LAN
    • 1x Headphone/Microphone Combo Jack
    • 1x Coaxial plug Power Jack
  • Camera: 720p HD Camera with Privacy Shutter
  • Audio: SonicMaster
  • Dimensions (H x W x D): 16.65 x 21.22 x 6.50 inches
  • Weight: 11.90 lbs
  • Color: White

6. Warranty and Support

The ASUS A3402 All-in-One Desktop comes with 1 Year Support from ASUS within the US. For technical assistance, warranty claims, or further information, please visit the official ASUS support website or contact their customer service.

For the most up-to-date support information and resources, please refer to the official ASUS website: www.asus.com/us/support/

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