1. Introduction
Thank you for choosing the TMEZON C433A Dual Lens Outdoor Security Camera. This manual provides detailed instructions for the installation, operation, and maintenance of your security camera system. Please read this manual thoroughly before use and retain it for future reference.
1.1 Safety Information
- Ensure the power supply meets the camera's requirements to prevent damage.
- Install the camera in a secure location, away from direct sunlight, extreme temperatures, and moisture.
- Avoid placing the camera near strong electromagnetic fields.
- Do not attempt to disassemble or modify the camera. Contact support for service.
- Keep the camera and accessories out of reach of children.
2. Package Contents
Please check the package contents upon receipt. If any items are missing or damaged, contact your retailer.
- TMEZON C433A Dual Lens Outdoor Security Camera
- Power Adapter
- Mounting Screws and Wall Plugs
- Waterproof Kit for Network Cable (if applicable)
- Quick Start Guide
3. Product Overview
Familiarize yourself with the components of your TMEZON C433A camera.

Figure 3.1: Front view of the TMEZON C433A Dual Lens Outdoor Security Camera. This image displays four identical white security cameras, each featuring a dual-lens system. The upper lens array includes multiple infrared LEDs for night vision, while the lower lens is a PTZ (Pan-Tilt-Zoom) dome camera. Each camera has two external Wi-Fi antennas and a mounting bracket. The TMEZON logo is visible on the side of the camera body.
3.1 Camera Components
- Upper Fixed Lens: Provides a wide-angle view.
- Lower PTZ Lens: Offers pan, tilt, and zoom capabilities for dynamic monitoring.
- Infrared LEDs: For enhanced night vision.
- White Light LEDs: For color night vision and deterrence.
- Microphone: For audio input.
- Speaker: For two-way audio communication.
- Wi-Fi Antennas: For wireless network connectivity.
- Power Port: For connecting the power adapter.
- Ethernet Port: For wired network connection (optional).
- Reset Button: To restore factory settings.
- Micro SD Card Slot: For local storage.
4. Setup
4.1 App Download and Account Creation
- Download the recommended security camera application from your smartphone's app store (e.g., "TMEZON Smart" or similar, check Quick Start Guide for exact app name).
- Register a new account using your email address or phone number.
- Log in to your newly created account.
4.2 Device Pairing (Wi-Fi Connection)
- Power on the camera by connecting the power adapter. Wait for the camera to initialize (you may hear a prompt or see an indicator light flash).
- Open the app, tap "+" or "Add Device".
- Select "Security Camera" or "Smart Camera" and follow the on-screen instructions.
- Choose "Wi-Fi Connection" or "Scan QR Code" method. If using QR code, present the QR code generated by the app to the camera lens at a distance of 15-20 cm (6-8 inches).
- Ensure your smartphone is connected to a 2.4GHz Wi-Fi network. The camera may not support 5GHz Wi-Fi.
- Once connected, the camera will indicate successful pairing (e.g., a voice prompt or solid indicator light).
- Name your camera and complete the setup.
4.3 Wired Network Connection (Optional)
For a more stable connection, you can connect the camera via an Ethernet cable.
- Connect one end of an Ethernet cable to the camera's Ethernet port and the other end to your router.
- Follow the app's instructions for adding a wired device. The camera should automatically connect to the network.
4.4 Physical Installation
The TMEZON C433A is designed for wall mounting. Choose a location that provides optimal viewing coverage and is within range of a power outlet and Wi-Fi signal.
- Mark the drilling positions using the mounting template (if provided) or the camera base.
- Drill holes and insert wall plugs.
- Secure the camera mounting bracket to the wall using the provided screws.
- Attach the camera to the bracket and adjust its angle as needed.
- Ensure all cables are properly managed and protected, especially for outdoor installations. Use the waterproof kit for network cable connections if applicable.
5. Operating Instructions
5.1 Live View
Open the app and select your camera to view the live feed. You can switch between the upper fixed lens view and the lower PTZ lens view within the app interface.
5.2 PTZ Control (Pan, Tilt, Zoom)
For the lower PTZ lens, use the directional controls in the app to pan (move horizontally) and tilt (move vertically) the camera. Digital zoom functionality may also be available.
5.3 Recording and Playback
- Manual Recording: Tap the record button in the live view to start/stop recording to your phone.
- Scheduled Recording: Set up recording schedules via the camera settings in the app.
- Event Recording: Recordings triggered by motion detection or other events.
- Playback: Access recorded footage from the "Playback" or "History" section of the app. Select the date and time to review events.
5.4 Motion Detection and Alerts
Configure motion detection sensitivity and areas within the app. When motion is detected, the camera can send push notifications to your phone and trigger recording.
5.5 Human Detection and Auto Tracking
The camera features advanced human detection to reduce false alarms. When a human figure is detected, the auto-tracking function can automatically follow the subject within the camera's field of view.
5.6 Two-Way Audio
Use the microphone and speaker icon in the app to enable two-way communication. Press and hold the microphone button to speak, and release to listen.
5.7 Night Vision
The camera automatically switches to infrared night vision in low light conditions. The 30m color night vision feature utilizes built-in white light LEDs to provide full-color images even in darkness when triggered by motion or manually activated.
6. Advanced Settings
- Network Settings: Modify Wi-Fi connection, view IP address.
- Storage Settings: Manage Micro SD card (up to supported capacity, not specified) or cloud storage subscription.
- Alarm Settings: Customize motion detection zones, sensitivity, alarm schedules, and alert types.
- Image Settings: Adjust image quality, flip/mirror video, set time watermark.
- User Management: Share camera access with other family members.
- Firmware Update: Check for and install the latest firmware versions.
7. Maintenance
- Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
- Firmware Updates: Regularly check for firmware updates through the app to ensure optimal performance and security.
- Power Cycle: If the camera experiences issues, try unplugging it from the power source for 10 seconds and then plugging it back in.
8. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Camera offline/Cannot connect to Wi-Fi |
|
| Poor image quality |
|
| Motion detection not working |
|
| Two-way audio issues |
|
9. Specifications
| Model | C433A |
| Resolution | 2.5K/6MP (Main Stream) |
| Lens Type | Dual Lens (Fixed Wide-Angle + PTZ) |
| Night Vision | Infrared Night Vision, 30m Color Night Vision |
| Connectivity | 2.4GHz Wi-Fi, Wired Ethernet |
| Features | Auto Tracking, Human Detection, Motion Detection, Two-Way Audio |
| Storage | Micro SD Card (up to supported capacity, not specified), Cloud Storage (subscription required) |
| Power Source | Corded Electric |
| Mounting Type | Wall Mount |
| Operating Environment | Outdoor (Weather-resistant) |
| Dimensions (L x W x H) | 1 x 1 x 1 inches (Note: This dimension may be a generic placeholder. Refer to product packaging for exact measurements.) |
10. Warranty and Support
TMEZON products come with a standard limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official TMEZON website.
For technical support, troubleshooting assistance, or service inquiries, please contact TMEZON customer support through the contact information provided on their official website or within the product application.
Website: Visit the TMEZON Store on Amazon