1. Introduction
Thank you for choosing the Senhozi SE-0028-BK Widespread Waterfall Bathroom Faucet. This manual provides detailed instructions for the safe installation, operation, and maintenance of your new faucet. Please read this manual thoroughly before installation and retain it for future reference.

Image 1: Senhozi SE-0028-BK Widespread Waterfall Bathroom Faucet, matte black finish, with two handles and a pop-up drain.
2. Safety Information
- Always turn off the main water supply before beginning any plumbing work.
- Wear appropriate personal protective equipment, such as safety glasses and gloves, during installation.
- If you are unsure about any part of the installation process, consult a qualified plumber.
- Ensure all connections are secure to prevent leaks.
- Do not use harsh chemicals or abrasive cleaners on the faucet finish.
3. Package Contents
Verify that all components are present before beginning installation:
- Waterfall Faucet Spout (1)
- Faucet Handles (2)
- Pop-up Drain Assembly (1)
- cUPC Certified Supply Lines (2) - 23.6 inches each
- Washers & Nuts for installation

Image 2: Diagram illustrating the main components and features of the faucet, including two handles, pop-up drain, premium SUS304 stainless steel, and anti-fingerprint finish.
4. Specifications
| Feature | Specification |
|---|---|
| Brand | Senhozi |
| Model Name | SE-0028-BK |
| Finish Type | Matte Black |
| Material | Stainless Steel (304) |
| Number of Handles | 2 |
| Mounting Type | Deck Mount, Widespread |
| Installation Holes Required | 3 Holes |
| Installation Centers | 8-16 inches |
| Deck Mounting Hole Diameter | 28-42 mm (1-1/8 to 1-3/4 inch) |
| Spout Design | Waterfall Wide-Mouth |
| Included Components | Faucet, 2 Handles, Pop-up Drain, 2 cUPC Supply Lines, Washers & Nuts |
| Item Weight | 5.13 pounds (2.33 kg) |
| Product Dimensions | 2"D x 5.5"W x 2"H (Faucet body) |

Image 3: Detailed dimension diagram for installation planning.
5. Setup (Installation)
5.1 Tools Required (Not Included)
- Adjustable Wrench
- Phillips Head Screwdriver
- Plumber's Putty or Silicone Sealant
- Measuring Tape
- Safety Glasses
- Gloves
5.2 Pre-Installation Steps
- Turn off the main water supply to your home.
- Remove your old faucet, if applicable. Clean the sink surface thoroughly.
- Ensure your sink has three holes with a spacing of 8 to 16 inches between centers, and hole diameters between 1-1/8 to 1-3/4 inches. Refer to Image 3 for detailed dimensions.
5.3 Faucet Installation
- Install Faucet Spout: Place the main faucet spout through the center hole of the sink. Secure it from underneath the sink using the provided washer and mounting nut. Ensure the spout is oriented correctly.
- Install Handles: Insert the hot and cold handles into the left and right holes, respectively. Secure them from underneath with the corresponding washers and nuts. The 'H' marking typically indicates hot (left) and 'C' for cold (right), or as per local plumbing codes.
- Connect Supply Lines: Attach the two cUPC certified supply lines to the hot and cold water inlets on the faucet handles. Hand-tighten first, then use a wrench for a snug fit, being careful not to overtighten.
- Connect to Water Supply: Connect the other ends of the supply lines to your hot and cold water shut-off valves. Ensure the hot line connects to the hot valve and the cold line to the cold valve.
- Install Pop-up Drain: Follow the instructions provided with the pop-up drain assembly. Apply plumber's putty or silicone sealant around the drain flange before inserting it into the sink drain hole. Secure the drain body from underneath the sink.
- Test for Leaks: Slowly turn on the main water supply. Check all connections for leaks. If leaks occur, tighten the connections slightly until they stop.
6. Operating Instructions
Your Senhozi SE-0028-BK faucet features a two-handle design for precise control over water temperature and flow.
- Water Flow: Turn the handles counter-clockwise to increase water flow and clockwise to decrease it.
- Temperature Control: The left handle controls hot water, and the right handle controls cold water. Adjust both handles simultaneously to achieve your desired water temperature.
- Waterfall Spout: The wide-mouth spout delivers a laminar waterfall stream.

Image 4: Faucet in operation, demonstrating the waterfall flow.
7. Maintenance
7.1 Cleaning the Faucet
- Clean the faucet regularly with a soft cloth and mild soap or a non-abrasive cleaner specifically designed for matte black finishes.
- Rinse thoroughly with clean water and dry with a soft cloth to prevent water spots.
- Avoid using abrasive cleaners, scouring pads, ammonia, bleach, or other harsh chemicals, as these can damage the finish.
7.2 Aerator Maintenance
While this faucet features a waterfall spout, if you notice reduced flow or irregular water patterns, check for mineral buildup. The spout opening can be gently cleaned with a soft brush to remove any debris.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Water Leaks from Faucet Base | Loose mounting nut or improper sealant. | Tighten mounting nut. Reapply plumber's putty or silicone if necessary. |
| Water Leaks from Handle Base | Loose handle assembly or worn O-rings. | Ensure handle components are tightened. If problem persists, contact support for replacement O-rings. |
| Low Water Flow | Mineral buildup in spout or partially closed shut-off valves. | Clean the spout opening. Ensure hot and cold water shut-off valves are fully open. |
| No Hot/Cold Water | Hot/cold water supply line kinked or shut-off valve closed. | Check for kinks in supply lines. Ensure corresponding shut-off valve is fully open. |
| Pop-up Drain Leaks | Improperly installed drain or insufficient sealant. | Reinstall drain, ensuring proper alignment and sufficient plumber's putty or silicone sealant. |
9. Warranty and Support
This Senhozi faucet comes with a limited warranty. For specific warranty details, please refer to the product packaging or contact Senhozi customer support.
For technical assistance, replacement parts, or any questions regarding your product, please contact Senhozi customer service through the retailer where the product was purchased or visit the official Senhozi website.