1. Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your CANYON HEXAGON 7 True Wireless Earbuds. Please read this manual thoroughly before using the product to ensure proper function and longevity. The HEXAGON 7 earbuds feature Bluetooth 5.4 connectivity, Active Noise Cancellation (ANC), Environmental Noise Cancellation (ENC), and wireless charging capabilities.
2. Package Contents
Verify that all items are present in the package:
- CANYON HEXAGON 7 True Wireless Earbuds (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- User Manual
3. Product Overview
The CANYON HEXAGON 7 earbuds are designed for comfort and high-quality audio, featuring a distinctive hexagonal design. The charging case provides extended battery life and supports wireless charging.

Image 3.1: CANYON HEXAGON 7 True Wireless Earbuds and Charging Case. The earbuds are white with beige ear tips, resting inside their matching white and beige charging case.
3.1 Unique Design
The Hexagon 7 series features an elegant and angular design, ensuring a comfortable and secure fit while providing a distinct aesthetic.

Image 3.2: The CANYON HEXAGON 7 earbuds and their open charging case are displayed on a laptop keyboard, highlighting their unique hexagonal design.
3.2 Touch Control
The earbuds are equipped with intuitive touch controls for managing playback, calls, and other functions.

Image 3.3: The CANYON HEXAGON 7 earbuds and their charging case are shown on a notebook with design sketches, illustrating their compact form factor and touch-sensitive surfaces.
3.3 Active Noise Cancelling (ANC)
The Active Noise Cancelling feature reduces ambient noise, allowing for a more immersive audio experience.

Image 3.4: A visual representation of Active Noise Cancelling (ANC) technology, showing sound waves being canceled around the CANYON HEXAGON 7 earbuds in their open case.
4. Setup
4.1 Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case.
- Using USB-C Cable: Connect the provided USB Type-C cable to the charging port on the case and to a power source. The charging indicator will show the charging status. A full charge takes approximately 1.5 hours for the earbuds and 2 hours for the case.
- Wireless Charging: Place the charging case on any Qi-compatible wireless charging pad. Ensure the case is properly aligned for efficient charging.

Image 4.1: The CANYON HEXAGON 7 charging case is shown resting on a wireless charging pad, indicating its wireless charging capability.

Image 4.2: A graphic illustrating the quick recharge feature of the CANYON HEXAGON 7 earbuds, with a battery icon showing rapid charging progress.
4.2 Pairing with a Device
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for available Bluetooth devices and select "CANYON HEXAGON 7".
- Once connected, a confirmation sound will play, and the indicator light on the earbuds will change.
4.3 Multipoint Connection
The HEXAGON 7 supports connecting to two devices simultaneously. To use this feature:
- Pair the earbuds with the first device as described above.
- Disable Bluetooth on the first device. The earbuds will re-enter pairing mode.
- Pair the earbuds with the second device.
- Re-enable Bluetooth on the first device. The earbuds should automatically connect to both devices. You can then switch between them seamlessly.
5. Operating Instructions
5.1 Touch Controls
The touch-sensitive areas on the earbuds allow for various functions:
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Volume Up: Triple tap on the right earbud.
- Volume Down: Triple tap on the left earbud.
- Answer/End Call: Single tap on either earbud during an incoming call or active call.
- Reject Call: Press and hold either earbud for 2 seconds during an incoming call.
- Activate Voice Assistant: Press and hold either earbud for 3 seconds (when not on a call).
5.2 ANC and ENC Functions
The HEXAGON 7 features Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC) for calls.
- ANC Activation/Deactivation: Press and hold the touch area on the left earbud for 2 seconds to cycle through ANC On, ANC Off, and Transparency modes.
- ENC for Calls: Environmental Noise Cancellation is automatically active during phone calls, utilizing the 4 built-in microphones to filter out background noise and ensure clear voice transmission.
5.3 Battery Life
The earbuds provide up to 6.5 hours of playback with ANC off, and 5.5 hours with ANC on. The charging case extends the total playtime to 27 hours.

Image 5.1: A graphic highlighting the 27 hours of total playtime offered by the CANYON HEXAGON 7 earbuds with their charging case.
6. Maintenance
6.1 Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Gently remove any earwax or debris from the ear tips and speaker grilles using a small, soft brush or cotton swab.
6.2 Storage
- When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Store the device in a cool, dry place, away from direct sunlight and extreme temperatures.
7. Troubleshooting
If you encounter issues with your CANYON HEXAGON 7 earbuds, refer to the following common solutions:
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing |
|
| No sound or low volume |
|
| Charging issues |
|
| ANC not working effectively |
|
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | Hexagon 7 |
| Wireless Technology | Bluetooth 5.4 |
| Noise Cancellation | Active Noise Cancellation (ANC), Environmental Noise Cancellation (ENC) with 4 microphones |
| Battery Life (Earbuds) | Up to 6.5 hours (ANC off), 5.5 hours (ANC on) |
| Total Playtime (with Case) | Up to 27 hours |
| Charging Time (Earbuds) | Approx. 1.5 hours |
| Charging Time (Case) | Approx. 2 hours |
| Charging Interface | USB Type-C, Wireless (Qi-compatible) |
| Control Method | Touch Control |
| Multipoint Connection | Yes, connect to two devices simultaneously |
| Material | Plastic |
| Water Resistance Level | Waterproof (specific IP rating not provided) |
| Impedance | 32 Ohms |
| Frequency Response | 20 Hz (lower limit, upper limit not specified) |
| Compatible Devices | Mobile phones, tablets, PCs |
9. Warranty and Support
CANYON products are designed for reliability and performance. For warranty information, technical support, or service inquiries, please refer to the official CANYON website or contact your local retailer. Keep your proof of purchase for warranty claims.
Manufacturer: CANYON





