1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Tenda CP3 Pro or CP3 indoor security camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Keep this manual for future reference.
2. Product Overview
The Tenda CP3 Pro and CP3 are advanced indoor security cameras designed to provide comprehensive surveillance for your home or office. Key features include:
- 2K Resolution: Captures clear and detailed video footage.
- Pan & Tilt Functionality: Offers a 355° horizontal pan and 155° vertical tilt for wide area coverage.
- WiFi 6 Technology: Enhances wireless performance for stable and uninterrupted connections.
- Instant Motion Detection: Provides real-time alerts upon detecting movement.
- Infrared Night Vision: Ensures clear monitoring in low-light or no-light conditions.
- Two-Way Audio: Allows for communication through the camera.
- Sound and Light Alarm: Deters intruders with audible and visual alerts.
- Human, Pet, & Baby Crying Detection: Advanced detection capabilities for specific events.
- Customized Voice Alerts: Personalize alert messages.
- One-Touch Calling: Convenient communication feature.
Image: The Tenda CP3 Pro/CP3 camera illustrating its key features including 355° Pan, 155° Tilt, 2K Resolution, WiFi 6, Two-way Audio, and various detection capabilities.
3. Package Contents
Please check the package for the following items:
- Tenda CP3 Pro or CP3 Security Camera
- Power Adapter
- Mounting Kit (screws, wall plugs)
- Quick Installation Guide
If any items are missing or damaged, please contact Tenda customer support.
4. Physical Description
Familiarize yourself with the camera's components:
- Lens: Captures video footage.
- Status LED: Indicates camera status (e.g., solid blue for connected, flashing red for network error).
- Microphone: For audio input and two-way communication.
- Speaker: For audio output and two-way communication.
- Reset Button: Used to restore factory settings (typically located under the lens or on the base).
- Power Port: Connects to the power adapter.
- MicroSD Card Slot: For local video storage (supports up to 128GB, card not included).
5. Setup
5.1 Powering On
- Connect the power adapter to the camera's power port.
- Plug the power adapter into a wall outlet.
- The camera will power on, and the status LED will begin to flash.
5.2 App Download and Account Creation
- Download the Tenda app from the App Store (iOS) or Google Play Store (Android).
- Open the app and create a new account, or log in if you already have one.
5.3 Adding the Camera to the App
- In the Tenda app, tap the "+" icon to add a new device.
- Select your camera model (CP3 Pro or CP3) from the list.
- Follow the on-screen instructions to connect the camera to your Wi-Fi network. Ensure your Wi-Fi network is 2.4GHz.
- Scan the QR code displayed on your phone with the camera lens.
- Once connected, the camera's status LED will turn solid blue.
Image: Illustration of WiFi 6 technology, which enhances the camera's connectivity and performance for a stable and uninterrupted connection.
5.4 Installation (Optional)
The camera can be placed on a flat surface or mounted to a ceiling.
Desktop Placement:
Simply place the camera on a stable, flat surface with a clear view of the area you wish to monitor.
Ceiling Mounting:
- Use the mounting template (if provided) to mark the screw positions on the ceiling.
- Drill holes and insert the wall plugs.
- Secure the mounting bracket to the ceiling using the provided screws.
- Attach the camera to the mounting bracket by twisting it until it locks into place.
- Adjust the camera's orientation in the app if necessary (image flip).
6. Operating the Camera
6.1 Live View
Open the Tenda app and select your camera to view the live video feed. You can pinch to zoom and pan/tilt the camera using the on-screen controls.
6.2 Pan and Tilt Control
On the live view screen, swipe your finger across the video feed or use the directional controls to remotely adjust the camera's viewing angle (355° horizontal, 155° vertical).
6.3 Two-Way Audio
Tap the microphone icon in the live view to speak through the camera's speaker. Tap the speaker icon to listen to audio from the camera's surroundings.
6.4 Recording and Playback
The camera supports continuous recording or event-triggered recording to a microSD card (not included) or cloud storage (subscription may be required). To view recorded footage, access the playback section in the app and select the desired date and time.
6.5 Motion Detection and Alerts
Configure motion detection settings in the app. You can adjust sensitivity, set detection zones, and schedule alert times. When motion is detected, the camera will send a notification to your phone.
Image: A phone displaying an instant motion detection alert, triggered by a cat jumping, demonstrating the camera's real-time notification capability.
6.6 Night Vision
The camera automatically switches to infrared night vision mode in low-light conditions, providing clear black-and-white video footage.
Image: A woman viewing night vision footage of a sleeping child on her smartphone, highlighting the camera's ability to provide clear images in darkness.
6.7 Privacy Mode
If available, activate privacy mode through the app to physically rotate the camera lens into its housing, temporarily disabling video and audio recording for privacy.
7. Maintenance
7.1 Cleaning the Camera
Use a soft, dry cloth to clean the camera lens and body. Avoid using harsh chemicals or abrasive cleaners, as they may damage the device.
7.2 Firmware Updates
Regularly check for firmware updates in the Tenda app. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
7.3 Resetting the Camera
If you encounter persistent issues or wish to reconfigure the camera, you can perform a factory reset. Locate the reset button (often a small pinhole) and press and hold it for approximately 5-10 seconds until the status LED changes, indicating a reset.
8. Troubleshooting
- Camera not powering on: Ensure the power adapter is securely connected to both the camera and a working power outlet. Try a different outlet.
- Camera not connecting to Wi-Fi:
- Ensure your Wi-Fi network is 2.4GHz.
- Check your Wi-Fi password for accuracy.
- Move the camera closer to your Wi-Fi router.
- Reset the camera and try the setup process again.
- Poor video quality:
- Check your internet connection speed.
- Ensure the camera lens is clean.
- Adjust the video quality settings in the app.
- Motion detection not working:
- Verify that motion detection is enabled in the app.
- Adjust the sensitivity settings.
- Check the detection zone settings.
- Two-way audio issues:
- Ensure your phone's microphone and speaker are enabled for the Tenda app.
- Check the volume settings in the app.
9. Specifications
| Feature | Specification |
|---|---|
| Resolution | 2K (2304 x 1296) |
| Pan/Tilt Range | 355° Horizontal, 155° Vertical |
| Wireless Connectivity | Wi-Fi 6 (2.4GHz) |
| Night Vision | Infrared (up to 10 meters) |
| Storage Options | MicroSD Card (up to 128GB), Cloud Storage |
| Audio | Two-Way Audio (Built-in Microphone & Speaker) |
| Power Supply | DC 5V/1A (via included power adapter) |
10. Warranty Information
Tenda products are covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Tenda website. Keep your purchase receipt as proof of purchase for warranty claims.
11. Customer Support
If you have any questions, encounter issues, or require technical assistance, please contact Tenda customer support through the following channels:
- Official Website: Visit the Tenda official website for FAQs, support resources, and contact information.
- Email Support: Refer to your product packaging or the Tenda website for the support email address.
- In-App Support: Some issues can be resolved directly through the support section within the Tenda app.
