Introduction
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Apple iMac 24-inch with Retina 4.5K Display. Please read this manual thoroughly to ensure proper use and to maximize the performance and longevity of your device.
What's in the Box
Upon unboxing your new iMac, verify that all components are present:
- Apple iMac 24-inch with Retina 4.5K Display
- Magic Keyboard with Touch ID
- Magic Mouse
- Power Adapter and Power Cord
- USB-C Charge Cable

Image: The contents typically found in the Apple iMac packaging, including the computer, keyboard, mouse, power accessories, and a USB-C charging cable.
Setup Guide
- Unpack the iMac: Carefully remove the iMac and its accessories from the packaging. Place the iMac on a stable, flat surface.
- Connect Power: Plug the power cord into the power adapter, then connect the power adapter to the iMac's power port on the back. Plug the other end of the power cord into a wall outlet.
- Connect Peripherals: The Magic Keyboard and Magic Mouse are typically pre-paired. If not, connect them using the USB-C Charge Cable to the iMac's USB-C ports for initial pairing and charging.
- Initial Boot-up: Press the power button located on the back of the iMac (bottom right when facing the screen). The Apple logo will appear, and the setup assistant will guide you through macOS configuration.
- Network Connection: During setup, you will be prompted to connect to a Wi-Fi network. For a wired connection, plug an Ethernet cable into the Gigabit Ethernet port on the power adapter.

Image: Rear view of the iMac, highlighting the power input and various connectivity ports for peripherals and network.
Operating Your iMac
Key Features and Performance
Your iMac is equipped with the powerful Apple M4 chip, designed for exceptional performance and efficiency. It features a 10-core CPU and 10-core GPU, making it suitable for demanding tasks, creative projects, and gaming.
- Retina 4.5K Display: The 24-inch display offers stunning visuals with 4.5K resolution (4480x2520 at 218 ppi), 500 nits brightness, and support for 1 billion colors with True Tone technology.
- Advanced Connectivity: Four Thunderbolt 4 ports provide up to 40Gb/s data transfer, DisplayPort, and USB 3.1 Gen 2 support. Gigabit Ethernet ensures reliable wired network connections.
- Enhanced Video Calls: The 12MP Center Stage camera keeps you perfectly framed during video calls, supported by Desk View and an advanced image signal processor for superior quality.
- Immersive Audio: A six-speaker system with force-cancelling woofers delivers wide stereo sound and Spatial Audio support for Dolby Atmos, enhancing your audio experience.

Image: Visual representation of the iMac's core features, including its display, camera, microphones, and speaker system.
Using Apple Intelligence
The iMac integrates advanced Apple Intelligence features to assist with various tasks:
- Writing Tools: Utilize features for proofreading, rewriting, and summarizing text across applications.
- Organization: AI-driven tools help in organizing information and managing tasks efficiently.
- Privacy: All Apple Intelligence features are designed with robust privacy protections, processing data on-device where possible.

Image: A demonstration of Apple Intelligence capabilities within an application, showcasing text manipulation and summarization tools.
Maintenance
- Cleaning the Display: Use a soft, lint-free cloth slightly dampened with water to clean the screen. Avoid harsh chemicals or abrasive materials.
- Cleaning the Enclosure: Wipe the aluminum enclosure with a soft, dry cloth.
- Software Updates: Regularly check for and install macOS updates to ensure optimal performance, security, and access to new features. Go to System Settings > General > Software Update.
- Ventilation: Ensure the ventilation slots on the back of the iMac are not obstructed to prevent overheating.
Troubleshooting
Common Issues and Solutions
- iMac Not Turning On:
- Check if the power cord is securely connected to the iMac, power adapter, and wall outlet.
- Try a different power outlet.
- Display Issues (No Image/Flickering):
- Ensure the iMac is powered on.
- Restart the iMac.
- Check display settings in System Settings > Displays.
- Keyboard/Mouse Not Responding:
- Check battery levels of the Magic Keyboard and Magic Mouse.
- Ensure Bluetooth is enabled on your iMac (System Settings > Bluetooth).
- Reconnect or re-pair the devices if necessary.
- Slow Performance:
- Close unnecessary applications.
- Check storage space (System Settings > General > Storage).
- Restart your iMac regularly.
Specifications
Feature | Detail |
---|---|
Model Name | Apple iMac 24" with Retina 4.5K Display |
Model Number | Z1EJ000AN |
Display Size | 24 Inches |
Display Resolution | 4.5K Retina (4480x2520 at 218 ppi) |
Processor | Apple M4 chip with 10-core CPU, 10-core GPU |
RAM | 32 GB Unified Memory |
Storage | 1 TB SSD |
Operating System | macOS |
Ports | 4x Thunderbolt 4 (USB-C), Gigabit Ethernet |
Camera | 12MP FaceTime HD camera with Center Stage |
Audio | Six-speaker system with Spatial Audio, Studio-quality mics |
Weight | 20.9 pounds |
Dimensions (LxWxH) | 25.2 x 22.3 x 6.5 inches |
Warranty and Support
Your Apple iMac is covered by Apple's standard limited warranty. For detailed information regarding warranty terms, coverage, and service options, please refer to the official Apple support website or contact Apple Support directly.
Online Support: Visit support.apple.com for comprehensive guides, troubleshooting steps, and community forums.
Telephone Support: Contact Apple Support via phone for personalized assistance. Phone numbers vary by region and can be found on the Apple support website.
Service and Repair: If your iMac requires service, schedule an appointment at an Apple Store or an Apple Authorized Service Provider.