Golden Technologies Ally Pro Foldable Power Wheelchair User Manual

Introduction

This manual provides essential information for the safe and effective operation, maintenance, and troubleshooting of your Golden Technologies Ally Pro Foldable Power Wheelchair. Please read this manual thoroughly before using your wheelchair and retain it for future reference.

Figure 1: Golden Technologies Ally Pro Foldable Power Wheelchair (Teal color variant shown).

Important Safety Information

Always prioritize safety when operating the Ally Pro. Adhere to all warnings and instructions to prevent injury or damage to the device.

• Read and understand all instructions before operation.
• Ensure the battery is properly installed and fully charged before initial use.
• Always engage the brakes when transferring in or out of the wheelchair.
• Do not exceed the maximum weight capacity of 330 lbs.
• Avoid operating the wheelchair on excessively steep inclines or declines.
• Be aware of your surroundings and potential obstacles.
• Use the Smart Control Mobile App responsibly and only when safe to do so.
• Regularly inspect the wheelchair for any signs of wear or damage.

Setup and Assembly

1. Unboxing and Initial Inspection

Carefully remove all packaging materials. Inspect the wheelchair for any visible damage that may have occurred during shipping. Ensure all components listed in the packing list are present.

2. Unfolding the Wheelchair

Place the folded wheelchair on a flat, stable surface. Grasp the frame and gently pull upwards until the chair locks into its open position. Ensure all locking mechanisms are securely engaged before use.

Figure 2: The Ally Pro in its compact, folded state for transport or storage.

3. Battery Installation and Charging

The Ally Pro is powered by a lithium-ion battery. Locate the battery compartment, typically under the seat. Insert the battery securely. Connect the charger to the charging port and then to a standard electrical outlet. The battery indicator on the controller will show charging status. Allow for a full charge before first use.

4. Controller Attachment and Adjustment

The joystick controller can be attached to either the right or left armrest. Securely fasten the controller to the desired side. The controller's position can be adjusted to accommodate varying arm lengths for optimal comfort and control.

Figure 3: Close-up of the user-friendly joystick controller with speed and power indicators.

5. Footrest and Armrest Adjustment

The footrest height is adjustable in 1-inch increments to provide comfortable leg and foot positioning. The armrests are also adjustable, allowing for flexible seat width and featuring padded surfaces for comfort.

Operating Instructions

1. Powering On/Off

Press the power button on the controller to turn the wheelchair on or off. The display will illuminate when powered on.

2. Driving with the Joystick

Gently push the joystick in the desired direction (forward, backward, left, right) to control movement. The further you push the joystick, the faster the wheelchair will move, up to the set maximum speed. Release the joystick to engage the electro-mechanical brakes and stop the wheelchair.

3. Speed Adjustment

Use the speed adjustment buttons on the controller to increase or decrease the maximum speed of the wheelchair. This allows for precise control in various environments.

4. Freewheel Mode

To manually push the wheelchair, engage the freewheel mode by disengaging the motors. Refer to the specific levers or buttons on your model for this function. Ensure the motors are re-engaged before operating the wheelchair electrically.

5. Smart Control Mobile App

The Ally Pro can be controlled via a Smart Control Mobile App. Download the official app from your device's app store and follow the in-app instructions for pairing and remote operation. This feature offers enhanced convenience for maneuvering the wheelchair remotely.

6. Navigating Terrain

The 10-inch omni-directional front wheels and pneumatic rear drive wheels, combined with shock-absorbing front suspension, provide a smooth and stable ride over various indoor and outdoor surfaces. The omni-directional wheels allow for tight-radius turns, improving maneuverability in confined spaces.

Maintenance

• Battery Care: Charge the lithium-ion battery regularly, even when not in use, to maintain its lifespan. Store the battery in a cool, dry place.
• Cleaning: Use a damp cloth to wipe down the frame and seating surfaces. Avoid using abrasive cleaners or excessive water.
• Tire Pressure: For pneumatic drive wheels, regularly check and maintain the recommended tire pressure to ensure optimal performance and ride comfort.
• General Inspection: Periodically check all nuts, bolts, and fasteners for tightness. Inspect the wheels, tires, and electrical connections for any signs of wear or damage.

Troubleshooting

• Wheelchair not powering on: Ensure the battery is properly installed and charged. Check all electrical connections.
• Wheelchair not moving: Verify that the freewheel mode is disengaged. Check the joystick connection and ensure it is functioning correctly.
• Unusual noises or vibrations: Stop using the wheelchair immediately and inspect for any loose parts or obstructions. Contact customer support if the issue persists.
• System Monitoring Voice Alerts: The Ally Pro is equipped with voice alerts to notify users of potential issues. Pay attention to these alerts and consult the manual or customer support for guidance.

Specifications

Table 1: Golden Technologies Ally Pro Specifications.

Warranty Information

The Golden Technologies Ally Pro comes with the following limited warranties:

• Frame: 5 Years
• Drive Train: 13 Months
• Electronics: 13 Months
• Batteries: 12 Months

Please retain your proof of purchase for warranty claims. Warranty terms and conditions may apply.

Customer Support

For technical assistance, parts, or service, please contact Golden Technologies customer support:

• Phone: 800-624-6374
• Website: www.goldentech.com

FDA Class II Medical Devices designed by Golden Technologies are intended to assist persons with physical disablements.